Vertu Motors - Nissan Glasgow Central Reviews 

60
TrustScore 4.5 out of 5

4.3

144 Port Dundas Road, G4 0HZ Glasgow, Scotland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Attentive sales, Gordon was a pleasure to deal with, put me at ease and went the extra mile to make everything easy for me

Company replied

Rated 5 out of 5 stars

I recently purchased my new car from Vertu, and I had a great experience thanks to Zak. Zak was friendly, knowledgeable, and took the time to answer all of my questions. He kept me updated th... See more

Company replied

Rated 5 out of 5 stars

What a great experience! We picked up our new car a few days ago & it was made so enjoyable by Kim. We were led to a bright airy space where we had an unveiling of our vehicle, I’ve purchased cars fro... See more

Company replied

Rated 5 out of 5 stars

Excellent service!! Impressed that they always take time to answer questions and give me time to make them (brain fog due to illness). Nothing was too much trouble. We even brought our Basset Hound in... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.


Contact info

  • 144 Port Dundas Road, G4 0HZ, Glasgow, Scotland, United Kingdom

  • 0344 659 7996

4.3

Excellent

TrustScore 4.5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(60)

13,464 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service from Nicola…

Excellent customer service from Nicola hunter and David Robertson in the Glasgow branch! Made the process of a new car so easy and straight forward and couldn’t be more helpful! Delighted to get my new car today! Thanks

March 1, 2026
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Hi Jennifer,
Thank you so much for your wonderful 5‑star review. We’re delighted to hear that Nicola and David provided excellent customer service and made the process of getting your new car so easy and straightforward.
It’s fantastic to know you felt well supported throughout and that you’re delighted with your new car — moments like collection day are always special, and we’re glad we could help make it a great experience.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza

Rated 5 out of 5 stars

Great service

Great service. Allan Tonner was informative and helpful from 1st call to collecting the car.

February 27, 2026
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Hi Graeme,
Thank you for the great 5‑star review. It’s brilliant to hear that Allan supported you so well from the very first call right through to collection — he’ll be delighted with your feedback.
Kind regards,
Kerry

Rated 5 out of 5 stars

Fantastic customer service from Nicky

Bought a mini from Vertu Port Dundas and the service was fantastic. Nicky put me at ease and answered all my questions and came across as very genuine. Stephen was great too.
Definitely recommend Vertu and particularly Nicky.

February 25, 2026
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Hi Carol,
Thank you for the fantastic 5‑star review. We’re really pleased to hear you had such a great experience at Vertu Port Dundas. It’s wonderful to know that Nicky helped you feel at ease, answered all your questions and came across as genuinely supportive throughout. Stephen’s contribution is appreciated too.
We’re delighted you’re happy with your MINI and truly grateful for your recommendation — especially your kind words about Nicky.
Kind regards,
Kerry

Rated 5 out of 5 stars

Allan Tonner

Allan Tonner was a joy to work with and helped us every step of the way making the whole process very easy.

February 16, 2026
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Hi Scott,
Thank you for leaving this review. We are so pleased to hear that Allan Tonner was a joy to work with and supported you every step of the way. It is great to know he made the whole process very easy for you.
Your feedback is very much appreciated.
Kind regards,
Danielle

Rated 5 out of 5 stars

Buying experience

I was a buying my first car and Vertu motors made it very simple! Allan was a great sales associate who explained the process well, showed me the car in close detail, and made me feel at ease. I would recommend first time buyers to this dealership!

February 7, 2026
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Hi Halle,
Thank you for leaving this review. We're so pleased to hear that your first car‑buying experience was made simple and enjoyable. It's great to know Allan took the time to explain everything clearly, walk you through the car in detail, and help you feel at ease throughout the process.
We really appreciate your recommendation to other first‑time buyers, it means a lot.
Kind regards,
Danielle

Rated 5 out of 5 stars

Outstanding Service from Start to Finish

We had an excellent experience at Vertu Nissan Glasgow Central. Mathew was outstanding from the first enquiry he quickly shared a video of the car, arranged the test drive. Throughout the entire journey, he was friendly, knowledgeable, and quick to respond to all our questions, making the process clear, stress-free and smooth.

Thanks also to Stephen for his clear and professional support in finalising the financing.

The team demonstrated excellent customer service, and we would not hesitate to recommend both Mathew and Stephen to anyone considering purchasing a vehicle from the dealership.

January 30, 2026
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Hi Jaya
Thank you for your fantastic feedback. We're delighted to hear that you had such an excellent experience at Vertu Nissan Glasgow Central. It’s wonderful to know that Mathew was outstanding from the very first enquiry — quickly sharing a video of the car, arranging the test drive, and supporting you throughout with friendly, knowledgeable, and responsive service. We're so pleased the whole process felt clear, smooth, and stress‑free.
Thank you also for recognising Stephen’s clear and professional support in finalising the finance. Your kind words about both Mathew and Stephen truly mean a lot to the team.
We really appreciate your recommendation and are thrilled you had such a positive experience.
Kind regards
Dawn

Rated 5 out of 5 stars

Very helpful team at Nissan Glasgow…

Very helpful team at Nissan Glasgow central when trading my old car and buying a newer car. Sam the salesman and his manager Stephen were very professional. This is my third Nissan and am very happy with the new one.

January 23, 2026
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Rated 5 out of 5 stars

Fantastic service from John Paul from…

Fantastic service from John Paul from start to finish , kept me updated every step of the way .Explained everything in great detail when I picked my car up . Highly recommend went above and beyond well done JP

January 22, 2026
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Good afternoon, Thank you for your 5‑star review, Sharon. We’re really pleased to hear that John Paul provided fantastic service from start to finish, keeping you updated every step of the way. It’s great to know he explained everything clearly at handover and went above and beyond to make the experience so positive.
We truly appreciate your recommendation and your kind words for JP. Kind regards, Kerry

Rated 5 out of 5 stars

The experience from start to finish…was First class.

The experience from start to finish From Sam and his Manager Gerry was first class. From walking into the showroom in 27th to picking up car(x trail) on the 30th Sam couldn’t do enough to help. He had a great knowledge and understanding about the car. Nothing was a problem, every question asked was answered thoroughly. If I could I would give Sam a top score of 10/10.
All the other staff in showroom were very friendly and welcoming. Would recommend to anyone looking for a car to visit Vertu Central Glasgow

January 30, 2026
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Good afternoon Tam. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Sam and the team. We hope to see you again soon. Happy motoring, Dean

Rated 5 out of 5 stars

It was easy from start to finish and…

It was easy from start to finish and Sam who I dealt with was brilliant, very friendly and helpful. I would recommend Vertu

January 17, 2026
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Matthew was very professional from…

Matthew was very professional from start to finish. There was no pressure from him to make any decisions. We felt we were in control of all decisions made.
Matthew and his manager Steven made the whole process for us effortless, they were great.

We would highly recommend this team if you are looking to buy a new car.

January 23, 2026
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Good afternoon Naomi. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Matthew and the team. We hope to see you again soon. Happy motoring, Dean

Rated 5 out of 5 stars

Zak was very helpful and made sure I…

Zak was very helpful and made sure I understood everything and nothing was too much trouble. He listened to what I wanted and got me the perfect car.

January 23, 2026
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Zak and the team. We hope to see you again soon. Happy motoring, Chloe

Rated 5 out of 5 stars

Like a breath of fresh air!

Having had an unpleasant experience at another branch, buying our new car from Vertu was on another level! Nicky was fantastic in helping us choose the right car for us and explained everything. He was absolutely brilliant & all the staff at the branch went above and beyond to help my partner and I.

We are over the moon with our new vehicle and would recommend everyone look there for your next car! Nicky definitely gets a 10/10 from us!!

January 20, 2026
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Good afternoon Kirsty. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Nicky and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Rated 5 out of 5 stars

Brilliant service and a great deal!

We have used Vertu for a while now. We just traded in our Toyota C-HR for a new Nissan Qashqai.
The service was fantastic from Allan from start to finish, considering we never bought the original car we went for and both Gerry and Allan gave us a brilliant deal on our new car. I can very highly recommend Glasgow Nissan Central.

January 2, 2026
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Good afternoon Bobby. Thank you, Bobby, for your fantastic 5‑star review. We’re delighted to hear that Allan and Gerry looked after you so well and that the team were able to find the right Qashqai for you, even after your plans changed. It’s great to know you’ve consistently had positive experiences with us, and your high recommendation means a great deal to everyone at Nissan Glasgow Central. Kind regards, Kerry

Rated 5 out of 5 stars

Highly Recommended

Recently bought a car from Vertu Nissan Glasgow Central. The level of service from salesperson Allan Tonner was outstanding. He could not have been more helpful to us and made buying a car a great experience. All staff we dealt with were extremely professional and courteous. This will now be the first place I would go to buy a car.

December 19, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Good afternoon James. Thank you so much for your kind words! We are so happy to hear that Allan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Exemplary customer service.

Ive been a customer of Vertu Nissan for over 12 years, back when it was Macklin Motors.
Ive always had great customer service, which makes me return.
Today I experienced a customer experience which was nothing short of exemplary & I wanted to thank Lyndsey Craig from the service/repairs department for being an asset to the branch & company. She showed compassion & understanding towards me whilst maintaining a professional manner at all times.
She listened & proactively solved my issue in an afternoon.
Its staff like you that will keep me coming back!!
Thank you to everyone who assisted me today.

December 11, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Fabulous experience and Kirsty Wilson…

Fabulous experience and Kirsty Wilson is an asset to vertu. Nissan Glasgow central as she is very helpful and makes the whole experience such-

December 10, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Thank you so much for your kind words! We are so happy to hear that Kirsty was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Purchase of 1.5 e power Qashqai Tekna

Just purchased a Nissan Qashqai 1.5 e power Tekna today. Very impressed with both the car and the assistance given to me by Alan Tonner. Allan was very helpful throughout the process including the handover which was very well organised. Car was presented immaculately and I have no complaints whatsoever.

December 8, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Good afternoon John. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Alan and the team. We hope to see you again soon. Happy motoring, Dean

Rated 1 out of 5 stars

Excellent reply

Had put a review and opinion regarding my car service would like to thank you for your quick response and the information regarding my service very pleased with prompt response thanks again

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless

From no pressure sales, to very knowledgeable, transparent and honest this was an excellent car buying experience. First purchase and not last from this team. From viewing to finance most seamless we have had.

October 1, 2025
Unprompted review
Vertu Motors  - Nissan Glasgow Central logo

Reply from Vertu Motors - Nissan Glasgow Central

Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look