I cannot stress how helpful and friendly the staff at Vertu Nissan Ilkeston were from start to finish. Despite some hitches they bent over backwards to make things go as smoothly as possible and are c... See more
Company replied
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I cannot stress how helpful and friendly the staff at Vertu Nissan Ilkeston were from start to finish. Despite some hitches they bent over backwards to make things go as smoothly as possible and are c... See more
Company replied
Very friendly and helpful staff, explained the whole process, showed me how everything worked and were very professional
Company replied
A very big thankyou to Lewis from Nissan,Ilkeston for finding the right car for me & to Danielle for her expert knowledge in completing the sale.She is so friendly & smiley.I would recommend Vertu to... See more
Company replied
Getting my first car was very exciting and a bit stressful, however working with Oliver from Skoda Derby was such a delight. Gave me full information and tips on what car to get and what would be suit... See more
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Derby Road, DE7 5FH, Ilkeston, Derbyshire, United Kingdom
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Replied to 96% of negative reviews
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Well informed staff pleasant and professional, a real pleasure doing business ask for Danielle 👍

Reply from Vertu Motors - Nissan Ilkeston
Friendly staff. Very helpful. Adam Explained all we needed n wanted to know.

Reply from Vertu Motors - Nissan Ilkeston
I received excellent service from Vertu Ilkeston, buying my Nissan Quashqai. Staff were very friendly, helpful & professional. Was impressed with sales executive Ben Massey from start to finish. He arranged for the car I was interested in to be sent from another location & in the meantime I was able to test drive the same model. He explained everything perfectly. Would highly recommend. I love it, thank you.

Reply from Vertu Motors - Nissan Ilkeston
Great communication from beginning to end. Excellent service

Reply from Vertu Motors - Nissan Ilkeston
Arrived at the Dealership to be greeted by Karl Westley.
Shown around the vehicle we went to view and left to view at leisure with no pressure.
Test drove the vehicle and all queries addressed by Karl.
Excellent Service from selection to completion.
Highly Recommended and ask for Karl you will not be disappointed.

Reply from Vertu Motors - Nissan Ilkeston
On our first visit to Nissan Ilkeston we met Karl and he was very helpful with all the info we needed on our fact finding mission at the time. Our second visit was for a test drive in a Quashqai epower. Karl accompanied us and answered all our questions straight away, he new the car inside out. There was never any hard sell at all which was do welcome. Anyway, we eventually decided to have a second test drive and bought a new Quashqai tekna. Every step of the process was easy and we totally recommend this dealership and particularly Karl for professionalism and superb customer care. Excellent

Reply from Vertu Motors - Nissan Ilkeston
Chloe, was friendly and so helpful. The whole process was easy and straightforward. This purchase was extremely sentimental for me and Chloe and her manager we so supportive. The car was immaculate on the test drive and on collection. Chloe replied to all my questions. She did a detailed video of the car for me before I went. Such a lovely lady, I highly recommend her. Many thanks Chloe x

Reply from Vertu Motors - Nissan Ilkeston
Honest and we were well looked after. Very professional. New car

Reply from Vertu Motors - Nissan Ilkeston
Excellent and friendly service from Vertu in Ilkeston. We were served by Matthew Hall who was very knowledgeable, friendly and approachable throughout. Nothing was too much trouble and he went through the whole process with us, from sorting the car to test drive to explaining all the gadgets. Really good service.

Reply from Vertu Motors - Nissan Ilkeston
Vertu Motors in Ilkeston were so helpful. Adam advised on each little detail from beginning to end. Really polite and helpful. The whole process was seamless and I love my new Nissan Juke. Thank you Vertu at Ilkeston.

Reply from Vertu Motors - Nissan Ilkeston
Great service and communication throughout from Ben.
He was professional, helpful and patient and is a credit to the company.
I would definitely recommend Vertu Ilkeston.

Reply from Vertu Motors - Nissan Ilkeston
Excellent service from Ben.
He was professional,helpful and patient.

Reply from Vertu Motors - Nissan Ilkeston
Brilliant , love our car, goes like a dream
The staff are very professional polite and very welcoming, nothing is to much trouble, big thank you to Matthew for selling us the car we would highly recommend them

Reply from Vertu Motors - Nissan Ilkeston
From looking around the show room to collecting my new car I couldn’t fault the service I received from Karl at Nissan Ilkeston. Karl kept me informed on the progress of my order and gave me all the information and assistance needed to complete the purchase. Would highly recommend Nissan Ilkeston and will definitely be using their services in the future.

Reply from Vertu Motors - Nissan Ilkeston
I was honest about being unsure between 2 brands of cars when I went to look and I received chilled, attentive but not pushy sales service. I was left to look at the cars by myself and think what I wanted and liked (rather than have every feature pointed out to me like I've experienced at other places). I test drove the car I liked and they even found me a version of the other make I was considering so I could test that too(even though that could have potentially lost them a sale) which was above and beyond and greatly appreciated. I got what I thought was a very reasonable price for my car, and the one I bought was very competitively priced too. I was helped with my plate transfer and collected the car a few days after I'd signed up. MUCH sooner than I'd anticipated. Matthew had a great sense of humour and was friendly and efficient. I couldn't have enjoyed the experience more.

Reply from Vertu Motors - Nissan Ilkeston
Sanjay worked really hard helping me and my wife find the right deal. No pressure in sales and the car we chose is excellent. Highly recommended honda vertu derby

Reply from Vertu Motors - Nissan Ilkeston
I bought an MG ZS from Nissan Ilkeston. Excellent service from the very first phone call to the delivery of the car.
Had a person video of the car from Adam Johnson. Then when I went to view the car, he explained everything and wasn’t pushy at all. He showed me all the features of the car and I didn’t feel rushed.
His manager Nik also was very helpful and the two of them made it easy to buy the car.
Would highly recommend this company and wouldn’t hesitate buying from them again.

Reply from Vertu Motors - Nissan Ilkeston
Helpful welcoming staff, found us exactly what we was looking for. Communication was great every step of the way. Everything thoroughly explained and multiple payments options given.
Adam was extremely helpful throughout the whole process, thank you :) we would definitely recommend Vertu Nissan Ilkeston.

Reply from Vertu Motors - Nissan Ilkeston
Danielle was lovely and so helpful and couldn't do enough to help with the transaction. She took me for a test drive, and I had a good chance to try out the car.
She went above and beyond, from start to finish.

Reply from Vertu Motors - Nissan Ilkeston
Smooth process from initial contact right through to taking ownership.
I dealt mainly with Danielle at Ilkeston who was very pleasant, honest and professional to deal with.
Kept me up to date and guided me through the process.

Reply from Vertu Motors - Nissan Ilkeston
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