Vertu Motors - Nissan Ilkeston Reviews 

Very professional approach to the whole process

Amazing customer service very welcoming and ben was awsome and helped me with everything

Danielle Goodwin was amazing, attentive, helpful and made a difficult situation far easier to deal with. I am so grateful for all her help.

We were made to feel comfortable and Karl was polite but friendly. He explained everything about the process of buying the car so we knew exactly what to expect.

Excellent service from Matt from start to finish of buying our new car.
Matt and the team were incredibly helpful, honest and made it such an easy and transparent process!
Hugely trustworthy garage and we will definitely be back!
Couldn't ask for any more!
Very pleased with our new car and the finance plan!

I HAVE JUST PURCHASED MY NEW QASQAI FROM THIS DEALERSHIP AND WAS VERY PLEASED WITH WHOLE PROCESS FROM START TO FINNISH IT WAS ALL DEALT WITH BY MATHEW HALL WHO EXPLAINED EVERYTHING AS WE WENT ALONG BUYING MY NEW CAR FROM MATHEW AND THE TEAM WAS A VERY PLEASANT EXPERIENCE AND I WISH THE BEST DOUGIE

Had a great experience buying a new car at Nissan ilkeston, they have excellent customer service and went above and beyond to get my new vehicle for me, highly recommend this dealership.

Great service from the staff from start to finish Ben our salesman couldn’t have been more helpful would highly recommend.

From, start to finish, the process was easy. From enquiring about the car, test driving to purchasing it. Ben made the whole process stress free. He sent a video of the cars exterior and interior and explained the spec of the car. Any question I asked he answered as his knowledge of the car was great. Great service and communication. I will definitely recommend family and friends here. Thank you.

After owning Vauxhall cars for many years we decided to go and have a look at a new Nissan Qashqai due to the new Vauxhall Frontiera only being avaiable to order and having around a 5 to 6 month delivery time. My wife and i had a run over to Vertu Nissan at Ilkeston.We were very impressed with the build quality of the Qashqai so had a wander in to the showroom and was immediatly welcomed by one of the sales staff who aked us if he could help with anything.We were invited to sit down and offered a hot drink.We explained that we knew very little about the Qashqi but were impressed by our first impressions of seeing the models they had on site.The salesman Mathew Hall introduced himself to my wife and myself and asked if we had our licences with us and would we like a test drive in their Qashqai demonstrator.He brought the car round for us and we both then had a test drive and were impressed with the drive and feel of the car and also the standard of equipment fitted to the car.My wife had said that if we had a new car it would be nice to have one with a heated steering wheel as we had on on a previous car we owned and she missed it on the Grandland we now owned.Mathew explained thet the Qashqai Tekna came with heated steering wheel,Heated seats and a heated front screen as standard equipment.They did not have a Tekna on site but one was located at Vertu Nissan at Sheffield and Mathew said they could have it sent down to Ilkeston for us to see.We thanked Mathew for his help and in less than 24 hours we received a call from Mathew to inform us the Tekna was on site and ready for us to come and see it .We went over the next day and were very impressed with the Tekna and also the fact that it was a pre registered car with a very very good saving on the list price .We then asked for a valuation on our Grandland and were very satisfied with the offer that was made so we shook hands on the deal and the car was prepared for us and we picked it up on the Friday of the same week.We are very pleased with the Qashqai Tekna and the courteous manner in whitch we were treated by everyone at Virtu Nissan Ilkeston.We would not hesitate to recomend popping in to see them .
Many thanks for a great car buying experience.
Roger & Jan

Bought a used car from nissan ilkeston very helpful staff very polite and not pushy
we dealt with Karl who was informative and had alot of time to answer my many questions
will definitely be back and recommend to others