Vertu Motors - Renault Exeter Reviews 

63
TrustScore 4.5 out of 5

4.6

14a Marsh Barton Road, Marsh Barton, EX2 8NT Exeter, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We walked in with the intention of getting an EV and we were clearly shown the options available. Buying a new car has become more complex with EVs, so we were happy to have thoughtful customer servi... See more

Company replied

Rated 5 out of 5 stars

Friendly helpful staff, adjusted times to suit, lovely well presented car & pleasant test drive. All good, would use again. Tilly was very helpful & friendly, very easy to deal with.

Company replied

Rated 4 out of 5 stars

Clear and helpful information about the vehicle and the process of purchase. Excellent guidance and info on the test drive. Our salesperson, Will, was upbeat, but not pushy, engaging but not insipid.... See more

Company replied

Rated 5 out of 5 stars

Everyone was very helpful and friendly, me and my dog Byron were made very welcome. I was nervous having recently had a car written off and they were patient with me whilst making my decision. Everyon... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Renault Exeter

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • 14a Marsh Barton Road, Marsh Barton, EX2 8NT, Exeter, Devon, United Kingdom

  • 0344 659 5101

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(63)

11,769 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service from Tilly, we felt no pressure and was a great experience

August 30, 2025
Unprompted review
Vertu Motors  - Renault Exeter logo

Reply from Vertu Motors - Renault Exeter

Thank you so much for your kind words! We are so happy to hear that Tilly was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Rated 1 out of 5 stars

Over a month and still not received £99 deposit back

Over a month and still not received £99 deposit back, website says reserve for £99 and if you don't purchase we will give your deposit back, simply not true!!!! Took £99 from my account on July 9th 2025 and still waiting. I would not recommend this company

July 8, 2025
Unprompted review
Vertu Motors  - Renault Exeter logo

Reply from Vertu Motors - Renault Exeter

Good afternoon Stuart.

Thank you for taking the time to share your feedback. I’m sorry to hear that your experience did not meet expectations. Your concerns have been passed to the relevant management team, who will review the matter and be in contact with you directly.

Kind regards,
Dean

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