Everyone we met at the dealership was friendly and polite. It felt that the sale of a Value Car was as important as a new model. David was very helpful and explained the stages of the sale and choic... See more
Company replied
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Everyone we met at the dealership was friendly and polite. It felt that the sale of a Value Car was as important as a new model. David was very helpful and explained the stages of the sale and choic... See more
Company replied
This is the second Austral I've bought from vertu Renault York, this is due to the Austral being an amazing car and Jack foster being a dedicated sales man. Nothing is too much trouble he will go the... See more
Company replied
Jessica Bright Senior Sales Executive was my contact at the dealership and from the moment I sat down to discuss purchasing a Renault 5 EV, she put me at my ease. She was friendly, knowledgeable an... See more
Company replied
Firstly, our sales rep Jessica took a genuine interest in our requirements and guided with humour and care to the end purchase. Then the vehicle chosen was what we wanted and the team at Renault were... See more
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Clifton Moor Gate, YO30 4WR, York, North Yorkshire, United Kingdom
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Great service when buying my car - not pushy and answered all my questions. professional service from all the team

Reply from Vertu Motors - Renault York
It’s a while since a car dealer tried to sell me something I didn’t need but here we are again
I took my wife’s 2 year old car in for a service to be told it needed two tyres and a brake fluid change and possible tracking
The two tyres in question had 2.8 mm at worst nearly perfectly evenly worn across both tyres with a tiny bit of wear on the inside edge, when I asked if they was illegal and did they really need changing urgently the answer was no
When I asked if the brake fluid was a warranty issue I was told no it was caused by moisture in the air
I run a 16year old Renault master as well and I’ve owned it 10years and the brake fluid is fine and just passed an mot with no advisory’s
So again I asked is it dangerous or likely to fail the answer was no
Then a lady mention it would be changed for free on the next service
I just wonder if this was an old couple if they would have just gone ahead and had all the work done for no real reason

Reply from Vertu Motors - Renault York
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