Vertu Motors - Toyota Doncaster Reviews 

135
TrustScore 5 out of 5

4.8

Quest Park, Wheatley Hall Road, DN2 4LT Doncaster, South Yorkshire, GB


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Rated 5 out of 5 stars

Greg, Dave & team at Doncaster vertu Toyota were a joy to deal with. They jumped through hoops to overcome Toyota overseas poor supply issues, I was kept upto date throughout the process and they mana... See more

Company replied

Rated 5 out of 5 stars

This was a very smooth experience thanks to Vertu Toyota's streamlined process. I would recommend Vertu Toyota Doncaster to friends and family because Sales Executive Callum Mullins was very kind and... See more

Company replied

Rated 5 out of 5 stars

Vertu Toyota Doncaster were helpful in helping us make a decision on my car, Kobby was greatly helpful throughout the whole process!

Company replied

Rated 5 out of 5 stars

I dealt with a salesman called Dan Beagley at the Doncaster Vertu Toyota branch. I ordered my car in may 2026 and was told I would take delivery in July, during the waiting period Dan contacted m... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Toyota Doncaster

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Quest Park, Wheatley Hall Road, DN2 4LT, Doncaster, South Yorkshire, United Kingdom

  • 0330 012 3474

4.8

Excellent

TrustScore 5 out of 5

135 reviews

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1-star

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Replied to 96% of negative reviews

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4.8

All reviews

(135)

13,114 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience, made to feel very welcome and excellent service with a very professional manner from our car sales person Mwiche Chinjanja.
Big thanks to
Mr G Noone

April 22, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you very much for your kind feedback.
We’re delighted to hear that you had such a great experience and felt welcomed from the moment you arrived. It’s wonderful to know that Mwiche Chinjanja provided excellent service with a professional approach throughout your visit. Your thanks will be passed on to him, as recognition like this means a great deal to our team.
We really appreciate you taking the time to share your experience and hope you enjoy many happy miles in your car. Please don’t hesitate to get in touch if we can assist you in the future.
Kind regards,
Keith

Rated 5 out of 5 stars

very calm and everthing explained .

March 23, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Dear Janet,
Thank you for taking the time to leave your feedback. We’re pleased to hear that the experience was calm and that everything was explained clearly for you.
Providing a relaxed and easy‑to‑understand service is very important to us, so your comments are greatly appreciated and will be shared with the team at Toyota Doncaster. Thank you again for choosing us.
Kind regards,
Liza

Rated 5 out of 5 stars

New car purchase

I have just bought my first brand new car and I must say the sales person (Dan Beagley at Doncaster) was very helpful and informative, he set the car up just as I wanted it. The car itself is great and so easy to drive.

April 15, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Dear Christine,
Thank you for taking the time to share your feedback. We’re delighted to hear that purchasing your first brand new car was such a positive experience.
Your kind comments about Dan Beagley are very much appreciated. It’s great to know that he was helpful and informative throughout and took the time to set the car up exactly as you wanted. We’re also pleased to hear that you’re enjoying how easy the car is to drive.
Thank you again for choosing Toyota Doncaster, and we wish you many happy miles in your new car.
Kind regards,
Liza

Rated 5 out of 5 stars

Highly recommend Vertu Toyota Doncaster . And Mr Damien Freeman

I wanted a Luxury EV . Damien Freeman found me the perfect one . His helpfulness and expertise for Vertu is exceptional . I can’t recommend Vertu Toyota Doncaster enough and Damien Freeman for all he did for me . Well done Vertu and well Damien . Thank you .
Adi swain .

April 14, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Hi Adi,
Thank you for the fantastic review. It’s brilliant to hear Damien found you the perfect luxury EV and that his helpfulness and expertise made such a difference.
Your recommendation for Vertu Toyota Doncaster — and for Damien in particular — is hugely appreciated. He’ll be delighted to know how much his support meant to you.
Well done to Damien, and thank you again for sharing your experience.
Kind regards,
Kerry

Rated 5 out of 5 stars

From walking in and receiving my car…

From walking in and receiving my car Koby was excellent in every way 10/10

April 15, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Hi there,
Thank you for the brilliant review. It’s great to hear Koby looked after you so well from the moment you walked in to the moment you collected your car — a true 10/10 experience.
Really appreciate your feedback.
Kind regards,
Kerry

Rated 5 out of 5 stars

Oh my gosh I am totally speechless on…

Oh my gosh I am totally speechless on the service and hospitality and the customer service and customer care and all do a fantastic work and Julie I can’t thank you enough you are so kind and thoughtful even if we pass you are very generous

April 9, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you so much for sharing your experience. We’re thrilled to hear how impressed you were with the service, hospitality, and care you received. It’s wonderful to know the team made such a positive impact, and Julie will be especially touched by your kind words about her generosity and thoughtfulness.

Many thanks,
Chloe

Rated 5 out of 5 stars

Really quick and easy experience

Really quick and easy experience with Dave at Toyota Doncaster. Really pleased with the car and the customer service. Thank you

April 10, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Hi Hannah
Thank you for your lovely feedback. We're really pleased to hear you had such a quick and easy experience with Dave at Toyota Doncaster. It’s wonderful to know you're really happy with both the car and the customer service. Thank you again for your kind words.
Kind regards
Dawn

Rated 5 out of 5 stars

Top class service

Excellent service from the team at Doncaster. 👍
Salesperson Mo and her manager Damien were friendly and helpful at all times in helping us choose and taking us through the process of upgrading our car.
An altogether helpful and stress free experience from start to finish.

March 24, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you for taking the time to share your feedback. We're delighted to hear that Mo and Damien made your experience at Doncaster so smooth and stress‑free. It’s great to know they were friendly, helpful, and supportive throughout the entire process of choosing and upgrading your car.
We truly appreciate your kind words and are pleased that the team delivered the excellent service you deserved from start to finish.
Kind regards,
Matthew

Rated 5 out of 5 stars

Booked a test drive

Booked a test drive, An-shi was lovely, friendly, after the tested drive, loved the car,she went through the paperwork, no stress, was very happy with everything, on collecting my new car,Dave talked me through all the items on the car,thank s everyone 😀

February 28, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Hi Mrs Morley‑Harrison,
Thank you so much for your wonderful 5‑star review! We’re delighted to hear that An‑shi made your test drive experience so friendly and enjoyable, and that you loved the car straight away. It’s great to know the paperwork process felt smooth and stress‑free too.
We’re also really pleased that Dave took the time to talk you through all the features when you collected your new car — making sure you were confident and comfortable is exactly what we aim for.
Thank you again for your lovely feedback. We’re so glad you’re happy with everything, and we hope you enjoy every moment in your new car! 😀
Kind regards,
Liza.

Rated 5 out of 5 stars

It was amazing experience

It was amazing experience. Thanks for everything Mo and Bradley they were great.

March 11, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you so much for sharing your experience. We’re thrilled to hear you had an amazing time, and Mo and Bradley will be delighted to know they made such a positive impression. We truly appreciate you choosing us and hope to welcome you back again soon.
Many thanks,
Chloe

Rated 5 out of 5 stars

Very helpful people

Excellent service without using any pressure selling, very friendly staff

March 12, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Hi David
Thank you for your lovely feedback. We're really pleased to hear you received excellent service without any pressure selling, and that the staff were very friendly throughout. Your comments are truly appreciated.
Kind regards
Dawn

Rated 5 out of 5 stars

Great service throughout

Great service throughout, love the car

March 12, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Hi Dave,
Thank you for your brilliant 5‑star review! We’re so pleased to hear you received great service throughout and that you’re loving your new car.
Your feedback is truly appreciated, and we hope you enjoy many happy miles ahead.
Kind regards,
Liza

Rated 5 out of 5 stars

Dan a fantastic salesman

Dan our salesman was very friendly his knowledge of the car was excellent he explained the finance details fully to me absolutely excellent salesman in all aspects.

March 6, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Hi Garry
Thank you for your excellent feedback. We're really pleased to hear that Dan was so friendly and that his knowledge of the car was outstanding. It’s great to know he explained the finance details clearly and delivered excellent service in every aspect. Your comments are truly appreciated.
Kind regards
Dawn

Rated 5 out of 5 stars

Purchasing my rav4 hybrid

The sales team were very welcoming, professional and polite

February 9, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Good morning Mr Wild,

Thank you for sharing your feedback. It’s great to hear the sales team made such a positive impression — being welcoming, professional and polite is exactly the experience we aim to deliver, so I’m really pleased that came across during your visit.

If there’s ever anything more we can assist you with, we’re always here to help.

Kind regards,
Dean

Rated 4 out of 5 stars

Good range of vehicle styles

March 12, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Good morning Kevin,

Thank you for sharing your feedback. It’s great to hear you found a good range of vehicle styles during your visit — having plenty of choice really does make the experience that bit easier.

If there’s anything further we can help with as you explore your options, we’re always here.

Kind regards,
Dean

Rated 5 out of 5 stars

Very happy customers

Very happy with our choice of car, made easier by Daves good knowledge of the different vehicles.
No pressure sales and great care throughout the purchase.
Absolutely love our new car.

March 5, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you for your lovely review. We’re really pleased to hear you’re happy with your new car and that Dave’s knowledge and no‑pressure approach made the whole experience easier. It’s great to know you felt well looked after throughout the purchase.
Kind regards, Keith

Rated 5 out of 5 stars

The experience was simple and…

The experience was simple and uncomplicated, my questions were answered and the car delivered on time.

March 10, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Good morning Iain,
Thank you for taking the time to leave your review. I’m really pleased to hear your experience was simple and straightforward. It’s great to know your questions were answered clearly and that your car was delivered on time — exactly the smooth process we aim to provide.
If there’s anything more we can help with, we’re always here for you.
Kind regards,
Dean

Rated 5 out of 5 stars

Julie was great

Julie was great
she explained all my options clearly a d took great care to keep me informed at all stages of the process
she was friendly and helpful all the way through

March 7, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you for sharing your feedback. We’re really pleased to hear that Julie clearly explained all your options and kept you well informed at every stage. It’s great to know she was friendly, helpful and supportive throughout the whole process.
Your comments are much appreciated and will be shared with her.
Kind regards,
Matthew

Rated 5 out of 5 stars

Purchase of Yaris cross

Big thanks to Dave,part ex and purchase of new 2026 yaris Cross,went smoothly,Dave kept me in the loop of procces, start to finish,upon departure,he explained all controls,and set up tech to my phone via Toyota app

March 6, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Thank you for sharing your experience. We’re delighted to hear that your part‑exchange and the purchase of your new 2026 Yaris Cross went smoothly. Dave will be pleased to know his clear communication throughout the process made a positive difference. It’s great to hear he took the time to explain all the controls and set up the Toyota app on your phone before you left.
Your feedback is much appreciated.
Kind regards,
Matthew

Rated 5 out of 5 stars

Dan looked after me really well from…

Dan looked after me really well from ordering my car to driving off in it.
I’ve always been happy with the service I’ve received at Toyota. After all these years it’s like meeting up with old friends who don’t forget you.
Thanks Dan!

March 2, 2026
Unprompted review
Vertu Motors  - Toyota Doncaster logo

Reply from Vertu Motors - Toyota Doncaster

Hi Alison,
Thank you so much for your wonderful 5‑star review! We’re delighted to hear that Dan looked after you so well from the moment you placed your order right through to driving your new car away. It’s lovely to know that you’ve consistently been happy with the service at Vertu Toyota Doncaster over the years.
Your comment about it feeling like meeting up with old friends is truly heart‑warming — that’s exactly the kind of experience we aim to provide. Dan will be thrilled with your kind words.
Thank you again for your continued trust and loyalty.
Kind regards,
Liza

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