Buying a new car can be very stressful. Maurice was very helpful, patient and courteous. He didn't push us to buy anything and listened to our preferences and made helpful suggestions. He went o... See more
Company replied
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Buying a new car can be very stressful. Maurice was very helpful, patient and courteous. He didn't push us to buy anything and listened to our preferences and made helpful suggestions. He went o... See more
Company replied
My experience was easy as always my sales person Sophie made the experience very easy answered any questions I had. Her manager Rachel gave me a great deal.
Company replied
Second time as a customer at Vertu Toyota Glasgow and always well looked after. Maurice asked what I was looking for and then matched this with the spec of the car. Felt comfortable as we negotiated... See more
Company replied
Furqan Idrees was whom I was dealing with, and he couldn't have made the process any smoother. He was transparent throughout, and answered any questions I had - and made the scary prospect of buying a... See more
Company replied
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.
860 Kennishead Road, G53 7RA, Glasgow, Scotland, United Kingdom
Replied to 96% of negative reviews
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Great service from Sam from beginning to end.
Highly recommend.

Reply from Vertu Motors - Toyota Glasgow
My experience was easy as always my sales person Sophie made the experience very easy answered any questions I had. Her manager Rachel gave me a great deal.

Reply from Vertu Motors - Toyota Glasgow
Buying a new car can be very stressful.
Maurice was very helpful, patient and courteous.
He didn't push us to buy anything and listened to our preferences and made helpful suggestions.
He went out of his way to get us the car we wanted and even spent time on his day off to facilitate our purchase. Super customer service indeed.
His personality and patience took the stress and worry out of our visits.
Thank you, Maurice for your understanding and taking so much trouble to get the car we wanted and making our whole experience relaxed and stress free.
We really appreciate all your hard work and patience.

Reply from Vertu Motors - Toyota Glasgow
Great service - Thomas Cole is a great asset for this company.

Reply from Vertu Motors - Toyota Glasgow
Second time as a customer at Vertu Toyota Glasgow and always well looked after. Maurice asked what I was looking for and then matched this with the spec of the car. Felt comfortable as we negotiated the terms and delighted to agree on the sale. Maurice was patient and attentive and explained everything. After sales care is always excellent too. Very happy customer and happy with my new car.

Reply from Vertu Motors - Toyota Glasgow
Great experience from start to finish !
Tom was very helpful and made it all very easy x

Reply from Vertu Motors - Toyota Glasgow
Furqan Idrees was whom I was dealing with, and he couldn't have made the process any smoother. He was transparent throughout, and answered any questions I had - and made the scary prospect of buying a car just that little less unnerving. Thank you so much!

Reply from Vertu Motors - Toyota Glasgow
Staff collected me from the airport so that I could drive my new vehicle home.

Reply from Vertu Motors - Toyota Glasgow
Glasgow branch very helpful. I normally hate buying cars but Sam made the whole buying experience a lot of fun.

Reply from Vertu Motors - Toyota Glasgow
I had a great experience at Vertu motors. Everything went smoothly and each step was explained well. Would highly recommend.

Reply from Vertu Motors - Toyota Glasgow
Customer Service was brilliant. Tom Kent at the Glasgow branch was so helpful and patient while we compared options for finance, we had our dog with us and he said we could bring her in, water bowl and treats provided too.
We managed to get a good price for trade in for our used car and drive away a new car the same day. Hassle free.
Thank you Tom!

Reply from Vertu Motors - Toyota Glasgow
Very friendly staff and also very informative

Reply from Vertu Motors - Toyota Glasgow

Reply from Vertu Motors - Toyota Glasgow
It had the automatic I was looking for at a good price. Service was excellent. All questions and quries answered and two personal videos to help me get acquainted with my new car. Great follow up support offered.

Reply from Vertu Motors - Toyota Glasgow
Fabulous service from vertu motors in Glasgow. We bought two cars. mother and daughter purchases and Sophie was fabulous as were the rest of the showroom team. Thank you vertu two happy customers. 😎😎😎

Reply from Vertu Motors - Toyota Glasgow
I have just purchased a new Toyota from Vertu motors in Glasgow, I can only say what a pleasurable experience it was , I dealt with Tom Kent from start to finish , nothing was too much trouble he ensured the Vehicle was ready & waiting in the showroom as I had a long journey home & carried out a very efficient handover ,followed up a few days later with a courtesy phone call .
Well worth the long journey, many thanks again Tom keep up the good work.

Reply from Vertu Motors - Toyota Glasgow
Excellent salesman, explained things clearly, no hard sell , got a good deal over the line quickly.

Reply from Vertu Motors - Toyota Glasgow
Everything done well and everyone looked after us esp Maurice.

Reply from Vertu Motors - Toyota Glasgow
5 Stars - Exceptional Service from Sam Bannister!
I recently purchased my Toyota Yaris from Sam, and I couldn't be happier with the experience. Sam was incredibly professional, polite, and attentive throughout the entire process. He took the time to provide a very detailed and clear explanation of all the car's features, ensuring I felt confident before driving away. His expertise and passion for customer service are truly commendable. Highly recommend Sam to anyone looking for a seamless car-buying journey at Toyota Glasgow!

Reply from Vertu Motors - Toyota Glasgow
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