Fantastic service, especially from Daniel at the Vertu Rotherham showroom. No pushy sales tactics, Daniel was friendly, helpful and very knowledgeable. Absolute pleasure to deal with and would hig... See more
Company replied
245 Bawtry Road, Wickersley, S66 2JL Rotherham, South Yorkshire, GB
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Fantastic service, especially from Daniel at the Vertu Rotherham showroom. No pushy sales tactics, Daniel was friendly, helpful and very knowledgeable. Absolute pleasure to deal with and would hig... See more
Company replied
Called at Toyota wickersley needing a car as soon as possible, as the wife is not well and lots of hospital visits. We was greeted by Ruth on reception who was brilliant 🤩 Then we was sorted ou... See more
Company replied
The sales person Joe spent time listening to what I wanted, provided options and didn't pressure me into any decision. The whole process felt calm and transparent. I experienced excellent service righ... See more
Company replied
I recently bought my new Toyota Aygo X from the Wickersley Vertu branch, and I could not be happier with the service. Daniel was absolutely brilliant throughout the entire process. He was incredibly... See more
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245 Bawtry Road, Wickersley, S66 2JL, Rotherham, South Yorkshire, United Kingdom
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Had a really enjoyable visit from the very beginning right through to buying my car.
Very friendly staff, efficient, attentative, and nothing too much trouble. Dealt with the same sales person throughout and a very big shout out to Joe Cummins. An excellent member of the team!!
Well done Joe, your help and advice was very much appreciated 👏

Reply from Vertu Motors - Toyota Rotherham
Great experience, all the guys at vertu Toyota were amazing. A* customer service from all involved Abdul and Jamie especially!

Reply from Vertu Motors - Toyota Rotherham
I looked at a number of Vertu dealers. Rotherham Vertu stands out because they have a good receptionists and good sales people. I bought a car from them and found them to be informative and helpful.

Reply from Vertu Motors - Toyota Rotherham
I bought my AYGO X this week from Toyota at Wickersley.
I was met by a lovely sales rep called Abdul, who looked after me from start to finish in a professional and friendly manner and actually made my car buying experience really enjoyable (I generally hate going to car dealers).
There was no heavy sales pitch, no pressure to purchase other products, which I have experienced at other dealers and I was given as many Lattes as I could drink to boot. While I was offered other products and did purchase one, I was informed about them and then left to make up my own mind without feeling harassed into it (not the experience I have had at other dealers in the past).
Abdul couldn't have made my experience with Toyota any better, I was given a fair part-ex price and although I have no intention of purchasing another car for a while, I would definitely return to, and recommend this dealership to friends and family. My husband may be looking for his next car sooner, and fully intends to return to Toyota at Wickersley for his next car purchase (hopefully Abdul will still be there to make the sale).
The car is amazing. It was pristine when I collected and Abdul did a big reveal for me, which I wasn't expecting. He then took the time to show me how everything worked and even set up my mobile phone for me!!
I highly recommend this dealership and will definitely return in future !!

Reply from Vertu Motors - Toyota Rotherham
A truly wonderful experience dealing with Daniel and the team at Vertu Rotherham from the initial call to collecting our new car!
Daniel, in particular, displayed excellent customer service, honesty, integrity and a non-pushy but just thoroughly likeable 10/10 manner throughout. It was worth the long trip from home to purchase the car from Rotherham as the team created such a wonderful, friendly experience for us when collecting the car and it's a real shame that they aren't our local Toyota dealership. However, even though we are based miles away, we were offered any ongoing help and support from the team whilst we get accustomed to our new car.
A special mention to Jack, for helping to make our car purchase happen and to Chris for having the car looking outstanding!
Regardless of distance, we would have no hesitation in recommending Vertu Rotherham to anyone we know that would be looking for a new car as they have been a joy to deal with and their service, first class!

Reply from Vertu Motors - Toyota Rotherham
What a pleasure to visit a motor company that feels welcoming and friendly with no pressure to make your mind up on the spot! We made an appointment with Daniel to have a look at a vehicle which was being prepped, he was so helpful and talked us through our options with regards to purchase in a professional but easy to understand manner. From first enquiry to purchasing our car it was an absolute pleasure we felt so comfortable with the whole process and on the strength of that experience we will be back for the car servicing! Thank you vertumotors and Daniel for your excellent service

Reply from Vertu Motors - Toyota Rotherham
Great service all the way.
The salesman Abdul did his best to get me a good deal.
Would definitely use this garage again.

Reply from Vertu Motors - Toyota Rotherham
Fantastic bunch of people, made to feel welcomed the minute you walk through the door. The process of purchasing to the aftercare is simple. Love my Toyota.
Thanks guys.

Reply from Vertu Motors - Toyota Rotherham
Very friendly and knowledgeable sales staff. Joe was very professional and helpful. In fact, all staff were top-notch.

Reply from Vertu Motors - Toyota Rotherham
Very helpful staff from the "meet and greet" to Eve who took me through the car's features and answered all my questions, very knowledgeable. would give her more than 10 out of 10 if I could

Reply from Vertu Motors - Toyota Rotherham
Really great service from Vertu Rotherham right from the first point of contact. Joe Cummins was exceptionally awesome, answered every question I asked. And ooh, I won’t forget how my vehicle was delivered. It was a pleasant surprise. Joe needs to talk to everyone 😁

Reply from Vertu Motors - Toyota Rotherham
There toyota garage thinks it's acceptable to charge over a £1000 for a repair then 2 days later it breaks down again with same fault ask for a further £2200, this is from the so called experts,

Reply from Vertu Motors - Toyota Rotherham
Made us feel welcome and at ease,very helpful and explained everything.

Reply from Vertu Motors - Toyota Rotherham
Really easy smooth process. Raul was great and explained everything thoroughly. Love the car and would definitely recommend.

Reply from Vertu Motors - Toyota Rotherham
This is my second time ordering a car here through the mobility scheme and it is still a very helpful and effective service. The staff are friendly and helpful, I went in to ask a question without an appointment and immediately a member named Jack gave me about 10 minutes of his time to help answer my questions. I’m specifically impressed with the mobility team and Evelyn’s in particular, it’s been a few years since my first application so I didn’t remember fully what to do but Eve gave me the same amount of attention and care as the first time, I will always be grateful to Evelina for all the help she’s provided and helping me kickstart my adult life by helping me apply for a Yaris.

Reply from Vertu Motors - Toyota Rotherham
Eve was great from start to finish. I am very grateful that she's been the person dealing with me. I am happy with my C-HR and with all the service form Vertu Toyota Rotherham.

Reply from Vertu Motors - Toyota Rotherham
5 star service, very pleased with the car. ABDUL WAS REALY HELPFUL.

Reply from Vertu Motors - Toyota Rotherham
Nothing was too much trouble from every member of the staff, especially Jo Cummings who sorted everything out, found us the perfect car and made sure everything went smoothly.

Reply from Vertu Motors - Toyota Rotherham
Excellent staff service. Friendly & not pushy.
Massive praise to Raul Fuentes who was so helpful & informative through the whole process.

Reply from Vertu Motors - Toyota Rotherham
I normally hate buying a car, but this latest experience at vertu was so different. Really busy dealership but took time to explain everything. Raol was really pleasant and went through the whole process. Always asking what I wanted. No hassling. He was supported by Mr padley one of the managers who helped when I couldn't complete the financial doc on my phone. Would definitely use them in the future

Reply from Vertu Motors - Toyota Rotherham
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