UPDATE that the brake pad problem is being resolved. Battery issues remain. Vertu Crewe sold me an MG with warranty in September 2025, the car was 2 years old. The battery first drained in O... See more
Company replied
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See what reviewers are saying
Very happy with the service and help from Anthony today at Vertu Crewe, sorted me out with a new car taking into account the payments I needed ☺️
Company replied
Thank you Gregg and Geoff for looking after us so well. I'm already very pleased with my new Corsa. Despite the hassle and the impact on my blood pressure, Peugeot/Gateway inadvertently did us a fa... See more
Company replied
Excellent service, friendly team , we were very well looked after especially by Natalia, who was super friendly, knowledgeable and very helpful. Plenty of time given to ask questions, test drive & ev... See more
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Company details
About Vertu Motors - Vauxhall Crewe
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Macon Way, CW1 6GY, Crewe, Cheshire, United Kingdom
- 0344 659 2736
4.6
Excellent
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Great!
Thank you to Anthony who helped make buying my car an easy & smooth experience
March 6, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Good afternoon Julie,
Thank you for your review. I’m really pleased to hear that Anthony helped make buying your car such an easy and smooth experience — that’s great to know.
Kind regards,
Dean
Thanks Billy
Amazing help from Billy - recently purchased car for wife then myself .Billy was friendly, professional and sorted everything so quickly keeping me updated throughout the process.Great service from Billy
March 7, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you for your fantastic feedback. We’re delighted to hear Billy was so friendly, professional and kept everything moving quickly for both of your recent purchases. It’s great to know you felt well‑supported throughout the process. We really appreciate your kind words about Billy.
Kind regards, Keith
Poor customer service
Car was in for a routine service. Needed follow up work but it was not made clear at the time, so after various emails and phone calls it had to be booked in 2 weeks later instead of being done during the service. Booked a while you wait appointment that should have been 1 hour but ended up waiting over 2 hours. The whole experience has been extremely frustrating and I won't be going back there unfortunately.
February 17, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Good morning,. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP2JR1802 Kind regards, Danielle
Salesman Ben was really helpful and…
Salesman Ben was really helpful and reassuring from start to the finish. He patiently answered all my questions and made the whole process less onerous as this was the first car purchase since the lost of my late husband.
He also spent some time at the hand over of my new car to set me up with my connection etc to my mobile phone etc. Very grateful Ben so many thanks
February 13, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Hi Gloria
Thank you for sharing such a thoughtful review. We're truly delighted to hear that Ben was so helpful and reassuring throughout your car‑buying experience. Given that this was your first purchase since the loss of your late husband, we’re especially glad to know he supported you with patience, understanding, and care.
It’s wonderful to hear that he took the time to answer all your questions and made the process feel far less daunting. We’re also pleased he spent extra time during the handover to help set up your phone and connections in your new car — those small touches can make such a big difference.
Your kind words mean a great deal to Ben and the whole team. Thank you again, and we wish you many happy miles in your new car.
Kind regards
Dawn
Very helpful kept me informed ,friendly
February 10, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Hi Carol,
Thank you for your lovely 5‑star review! We’re so pleased to hear that the team at Vauxhall Crewe were helpful, friendly, and kept you well informed throughout your visit. Your feedback is very much appreciated.
Kind regards,
Liza
Vertu Motors Crewe
Gregg and Jeff were really helpful and friendly and bent over backwards to help me with my recent purchase
January 30, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you for taking the time to share your feedback. I’m really pleased to hear that Gregg and Jeff were so helpful and friendly, and that they went above and beyond to support you with your recent purchase. Your comments are greatly appreciated.
Kind regards,
Matthew
Vertu Vauxhall Crewe Nat & Dave
Nat and Dave made the experience of buying a new car so easy smooth and effortless.
Professional attitude and efficiency allowed me to buy and pick up my new car in less than 24 hrs - total
Winner from start to finish
January 31, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Nat, Dave and the team. We hope to see you again soon. Happy motoring, Chloe
Anthony was attentive listened to what…
Anthony was attentive listened to what was import to me in a car gave me a couple of options unfortunately one was not suitable gave me the cost
Promised to follow up next week
January 30, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
A positive experience overall when…
A positive experience overall when trading in my old car recently.
I was guided through the most important aspects of buying the new car for which I am grateful.
A friendly and practical place is Vertu Motors, Crewe.
The staff are well-trained and knowledgeable.
January 23, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Fast, easy and efficient service
Natalia and Jeff really made this experience pleasant. I got exactly what I wanted and feel at peace with my new purchase. Highly recommend this dealer.
January 20, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Natalia, Jeff and the team. We hope to see you again soon. Happy motoring, Dean
Used car purchase
Picked up our car yesterday, we are delighted with it. We dealt with Anthony who made buying the car easy for us, everything was prepared, lovely man to deal with. Management things were managed through Jeff. All went straight forward.
January 21, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Excellent service from this dealership…
Excellent service from this dealership both in purchasing my latest car and resolving a small aftermarket issue. Special mention to Nat who was very helpful (and patient) in answering all my questions prior to purchase. I would definitely recommend this dealer.
January 7, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
A great experience
A great experience from start to finish. Gregg lead us through the process of buying our new Frontera and we couldn’t be happier.
January 12, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Great customer service
Great customer service. At no point during my purchase I did not feel pressured which made for a stress free experience. I’d recommend this Vauxhall dealership to anyone.
January 9, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
New Corsa
Thank you Gregg and Geoff for looking after us so well. I'm already very pleased with my new Corsa.
Despite the hassle and the impact on my blood pressure, Peugeot/Gateway inadvertently did us a favour by reneging on our agreement last minute. We now have a higher spec car at a better price and the dealership experience has been so much more welcoming.
January 9, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Anthony was very help full with getting…
Anthony was very help full with getting a new car
January 8, 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
From start to finish, exclint service
Honest very helpful not at all stressful exclint service
December 31, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
They listened
They listened to my requirements and sought to provide an appropriate vehicle.
December 19, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
A very satisfactory selling/buying experience
A stress free experience from start to finish. A happy customer who would not hesitate to recommend Vertu Crewe
December 5, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Great experience
Great experience! Gregg was really helpful and he went above and beyond to get us sorted.
November 20, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you so much for your kind words! We are so happy to hear that Gregg was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
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