UPDATE that the brake pad problem is being resolved. Battery issues remain. Vertu Crewe sold me an MG with warranty in September 2025, the car was 2 years old. The battery first drained in O... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very happy with the service and help from Anthony today at Vertu Crewe, sorted me out with a new car taking into account the payments I needed ☺️
Company replied
Anthony was incredible! He was so patient with me buying my first car from a dealership. He is a valuable asset to the team :)
Company replied
Thank you Gregg and Geoff for looking after us so well. I'm already very pleased with my new Corsa. Despite the hassle and the impact on my blood pressure, Peugeot/Gateway inadvertently did us a fa... See more
Company replied
Company details
About Vertu Motors - Vauxhall Crewe
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Macon Way, CW1 6GY, Crewe, Cheshire, United Kingdom
- 0344 659 2736
4.6
Excellent
53 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Great experience! Gregg was really helpful and he went above and beyond to get us sorted.
November 20, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you so much for your kind words! We are so happy to hear that Gregg was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Excellent service from Gregg at…
Excellent service from Gregg at Vauxhall Crewe!
Gregg, my Sales Executive, made buying my car really easy. He explained everything clearly and kept me fully updated right through to collection. I’d highly recommend Vauxhall Crewe to anyone thinking of buying a new or used car — and if you can, go and see Gregg, you won’t be disappointed!
October 27, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you so much for your kind words! We are so happy to hear that Gregg was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Exceptional service
Everything was explained clearly, there was an ongoing offer of help with the tech within the car whenever needed. Greg (salesperson ) made the experience of purchasing an electric car simple. Nothing was too much trouble and all questions ( there were many) were answered, I know I can call in anytime if I have any problem.
October 10, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you so much for your kind words! We are so happy to hear that Greg was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Reply from Vertu Motors - Vauxhall Crewe
Thanks for taking the time to mark us as 5 stars! Kind regards, Dawn
⭐️⭐️⭐️⭐️⭐️ Fantastic service from Gregg at…
⭐️⭐️⭐️⭐️⭐️ Fantastic service from Gregg at Bristol Street Motors Crewe
I recently got a new car through Vertu Motors, and I can’t thank Gregg at Bristol Street Motors Crewe enough for his help. What I thought might have been near impossible was made smooth and stress-free thanks to his support.
Gregg was open, honest, direct, and really understanding throughout the process. Communication was excellent, and I always felt fully informed.
I’m absolutely over the moon with my new car and really impressed with the service I received. Highly recommend Gregg and the team at Vertu Motors Crewe!
October 11, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Good afternoon, Charlotte. Thank you so much for your kind words! We are so happy to hear that Gregg was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Reply from Vertu Motors - Vauxhall Crewe
Good afternoon Andy. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Personable experience
Staff listened to our needs and found us the car spec we were after. No pushy sales for extras, no pushy phone calls, just a great deal of knowledge to share.
Overall a great experience, leaving with the perfect car for us
September 16, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Car purchase
Very friendly & professional team at vertu crewe vauxhall.
Very happy with my new car .
Big thank you to gregg for making the smooth transition to my new car & nothing was too big when asked of Gregg.
Thank you vertu crewe.
September 2, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
car was ready on time
car was ready on time. Everything was done that the dealer said they would do
September 11, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
Natalia was great at helping me buy my…
Natalia was great at helping me buy my new car!! Thanks
September 10, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Hi Kate. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Natalia and the team. We hope to see you again soon. Happy motoring, Kerry
Used car purchase
Purchase went smoothly, Gregg was really helpful, keeping us informed and guiding us through the whole process, no issues, would definitely recommend
August 23, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Crewe
Thank you so much for your kind words! We are so happy to hear that Gregg was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.