I bought my Seat Arona from Vertu Vauxhall in Durham. The staff were very helpful and answered any questions I had with regard to the car. Their detailer also sorted an issue which I’d found on one o... See more
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The saleswoman Ali Stafford made us feel totally at ease and answered all our questions without any hesitation, we’d looked what several other dealerships had to offer but were fed up of being almost... See more
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From the moment I started my journey to decide to get a new car and entering your dealership in Durham, I felt listened to and very well looked after until the day I drove my new car home. Your sal... See more
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Pleasant and friendly staff. Good Salesman ang good experience all round.. Ta
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Company details
About Vertu Motors - Vauxhall Durham
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Abbey Road, Pity Me, DH1 5DQ, Durham, County Durham, United Kingdom
- 0344 659 6922
4.8
Excellent
56 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Sales woman went well above and beyond…
Sales woman went well above and beyond to help me with new mobility car I would well recommend such a friendly and very helpful service durham vauxhall thank you so much 10 /10
November 20, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Durham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Very helpful and knowledgeable…
Very helpful and knowledgeable salesperson
November 20, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Durham
Good afternoon Heather. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Excellent service
Excellent service. Very helpful. Took care to explain everything in great detail when we bought two used cars recently. I look forward to an ongoing relationship with this service.
November 18, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Durham
Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Thank you gary
Gary the sales executive that helped me buy my new car was very helpful and patient, he made buying this car very easy and uncomplicated
Thank you gary
November 12, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Durham
Good morning Michael. Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Excellent customer service from Vauxhall Durham
Our third new car from Vauxhall Durham - the new Frontera- and as always a friendly professional service from start to finish. Gary offered expert friendly guidance and support throughout the purchase process, and after delivery. 10 out of 10 for excellent customer service.
November 11, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Durham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Great service from Gary
Great service from Gary, kept me updated every step of the way until I got my car. Would highly recommend.
November 5, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Durham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
James was great
James was great. Talked us through everything. Great chap
October 24, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Durham
Good morning. Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Friendly and super helpful
Mr Collins was an amazing employee who was extremely helpful and informative.
October 17, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Durham
Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Reply from Vertu Motors - Vauxhall Durham
Good morning. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Valuation turned into a New car :)
I was invited for a valuation for my car, knowing I'd also been actively looking for a new one. From the moment I stepped into the saleroom I was made to feel welcome and very comfortable. The gentleman who assisted me with choosing my new car has been fantastic, especially with my indecisiveness haha. Thank you so much to Martin and all of the team he works with. They've been amazing and have really great customer and communication skills.
September 29, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Durham
Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Fantastic service,Brilliant experience
Brilliant experience
Fantastic car
Martin the sales assistant was fantastic,, all wet though hassle free
September 20, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Durham
Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
A great customer experience
A great customer experience. Easy to order the vehicle and take delivery within 10 days. Staff are friendly, courteous and extremely helpful. The environment is warm and welcoming. Well done James and Sean.
September 17, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Durham
Thank you so much for your kind words! We are so happy to hear that James & Sean were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Pleasant and friendly staff.
Pleasant and friendly staff.
Good Salesman ang good experience all round..
Ta
September 17, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Durham
Hi Barry. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
Excellent service from start to finish…
Excellent service from start to finish with Martin and the team, a lovely touch receiving some flowers too on picking my new car up, thank you 😊
September 8, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Durham
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Martin and the team. We hope to see you again soon. Happy motoring, Chloe
1st Class Customer Service
Bought my new Corsa from Martin at Durham. I highly recommend speaking to him as his customer service was amazing. They gave me a fab deal and I will not go anywhere else. I love my car it’s amazing to drive and I love the colour. Thank you Martin and Michael. See you in 3 years. Julia
September 5, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Durham
Good morning Julia. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Martin and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Martin was very friendly and helpful…
Martin was very friendly and helpful during our first visit to the showroom. On our follow-up visit, we were fortunate enough to meet him again and placed an order for a new Mokka. It was a pleasure to meet him and bring the matter to a swift conclusion. We would have no hesitaton in recommending the dealership.
September 1, 2025
Unprompted review
Reply from Vertu Motors - Vauxhall Durham
Good afternoon James. Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
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