Vertu Motors - Vauxhall Lichfield Reviews 

57
TrustScore 5 out of 5

4.8

Eastern Avenue, WS13 7SA Lichfield, Staffordshire, GB


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Rated 5 out of 5 stars

I have been using Vertu Motors Lichfield for a while now and can honestly say they go above and beyond on every visit. The reception team are amazing and always make me feel welcome. The check in serv... See more

Company replied

Rated 5 out of 5 stars

A lovely guy Wayne looked after my mother in law who is in a wheelchair and helped with a restless child, keeping him entertained. He was very open and honest and helped us choose the right car. I wou... See more

Company replied

Rated 5 out of 5 stars

Wayne who was our sales man and motability expert at the Lichfield branch, was so knowledgeable and down to earth, he made the whole experience an enjoyable one. We love our new car and couldn't be h... See more

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Rated 5 out of 5 stars

Vertu was helpful from the moment we enquired about the vehicle. Members of staff were courteous. Thanks to Ben for sending a video, James for giving us directions to the garage when we were lost and... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Vauxhall Lichfield

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Eastern Avenue, WS13 7SA, Lichfield, Staffordshire, United Kingdom

  • 0344 659 7238

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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4.8

All reviews

(57)

12,873 reviews in the last 12 months

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Rated 5 out of 5 stars

Wayne Foster was brilliant with us

Wayne Foster was brilliant with us. We had had to wait a while for our poa to come and when it did we went to see him on the 2nd January and I picked my car up on the 13th. The dvla tax was down so he arranged for us to be taken back home then picked us up himself later in the day when it was back up n running. He showed us how everything worked.

January 13, 2026
Unprompted review
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Reply from Vertu Motors - Vauxhall Lichfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

adil and sumeer were extremely helpful…

adil and sumeer were extremely helpful and showed me step by step all the features in my car and kept me updated on when my car would be ready, 5 stars to both :)

January 9, 2026
Unprompted review
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Reply from Vertu Motors - Vauxhall Lichfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Rated 5 out of 5 stars

Thank you Vertu Lichfield!

I had a really positive experience with Vertu. It was easy to find a car I liked, and got a quick response on the availability. I explained to Toby from Vertu Lichfield my worries as I had a very bad experience in the past with purchasing a used car (this was from a private dealer not involved in Vertu) and I was very nervous about purchasing another used car again. Toby was very supportive and understanding of this, he was happy to answer any questions I had, answered all my queries and helped me find a finance option. When I went to view the car the dealership was very welcoming and friendly, Toby was very informative and showed me all around the car and helped me understand the features and how the car runs. I never felt pressured at any point. Toby explained the condition of the car, services and maintenance and checks before reselling, which certainly helped with my anxiety. I’d like to thank Toby and Vertu Lichfield for being such a lovely and welcoming team.

January 5, 2026
Unprompted review
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Reply from Vertu Motors - Vauxhall Lichfield

Thank you so much for your kind words! We are so happy to hear that Toby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Rated 5 out of 5 stars

I accompanied my Son to Vertu Lichfield…

I accompanied my Son to Vertu Lichfield to view a Mokka X the sales person who dealt with our enquiry was Adil he was friendly and knowledgeable and most helpful never pushy he arranged to have any minor problems dealt with efficiently and promptly we also met the managers and other staff who were just as helpful the whole team seemed like one happy family we will certainly use this Dealership for servicing and would certainly recommend them for anyone wanting to purchase a car or need a service Fred

November 17, 2025
Unprompted review
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Reply from Vertu Motors - Vauxhall Lichfield

Good afternoon, Dan.
Thank you so much for your kind words! We are so happy to hear that Adil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

Everything went really well from day…

Everything went really well from day one in choosing my car , Wayne foster made choosing my car very easy

December 18, 2025
Unprompted review
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Reply from Vertu Motors - Vauxhall Lichfield

Good afternoon Kevin. Thank you so much for your kind words! We are so happy to hear that Wayne was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Smooth buying experience from start to finish.

We bought a Mokka X from Vertu Vauxhall, Lichfield. The main salesman who we saw was Adil & he was very easy to deal with, friendly, knowledgeable & happy to answer any questions we asked, not just about the car itself, but about after-sale service. This was the same for the other three staff who we also spoke with on several visits we made prior to purchase. Vertu were also more than happy to resolve a minor issue with car & more than made up for this with their determination that we would have a smooth buying experience.

November 29, 2025
Unprompted review
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Reply from Vertu Motors - Vauxhall Lichfield

Thank you so much for your kind words! We are so happy to hear that Adil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Rated 5 out of 5 stars

Vauxhall Lichfield did everything well

Vauxhall Lichfield did everything well. The flowers on delivery were an added bonus

November 25, 2025
Unprompted review
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Reply from Vertu Motors - Vauxhall Lichfield

Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Fantastic Vertu Vauxhall Garage at Litchfielf

Fantastic Vertu Bauxhall Garage at Litchfield
Everyone so helpful and coffee and sweets great

November 21, 2025
Unprompted review
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Reply from Vertu Motors - Vauxhall Lichfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Rated 5 out of 5 stars

Fantastic service

Visited vertu Lichfield on Sunday just for a browse and ended up buying a car. Was met by a lovely advisor called Ben Berns who was really friendly and knowledgeable. He listened to my needs and budget and did his best to fulfil them. I was really pleased with my purchase and didn’t feel pressured at all to buy a car. He talked me through all my options and all the extra products I could buy to make sure I was completely covered. On the day I picked up my new car the team had gone above and beyond especially Ben to make sure my car was perfect The process from start to finish was so easy and hassle free. I would highly recommend vertu Lichfield to anyone considering purchasing a new car

November 9, 2025
Unprompted review
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Reply from Vertu Motors - Vauxhall Lichfield

Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Excellent service and looked after very…

Excellent service and looked after very well

November 10, 2025
Unprompted review
Vertu Motors  - Vauxhall Lichfield logo

Reply from Vertu Motors - Vauxhall Lichfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Rated 5 out of 5 stars

Excellent service Amy kept me informed…

Excellent service Amy kept me informed from start to finish had the last 3 cars from Lichfield Vauxhall
Would definitely recommend

October 23, 2025
Unprompted review
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Reply from Vertu Motors - Vauxhall Lichfield

Good morning Mandy. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Amy and the team. We hope to see you again soon. Happy motoring, Kerry

Rated 5 out of 5 stars

Vertu litchfield 👍

Amy of Vertu litchfield was a pleasure to work with and help us all the way through the process

October 11, 2025
Unprompted review
Vertu Motors  - Vauxhall Lichfield logo

Reply from Vertu Motors - Vauxhall Lichfield

Thank you so much for your kind words! We are so happy to hear that Amy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Rated 5 out of 5 stars

James was very helpful talked us…

James was very helpful talked us through everything
he is very a plesent and happy chappy
would recommend

September 30, 2025
Unprompted review
Vertu Motors  - Vauxhall Lichfield logo

Reply from Vertu Motors - Vauxhall Lichfield

Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Rated 5 out of 5 stars

Relaxed

Relaxed, very in formative, all information was conveyed in an easy and professional manner, it was a pleasant experience,couldn't fault it, A+++++++

October 7, 2025
Unprompted review
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Reply from Vertu Motors - Vauxhall Lichfield

Good morning, Frankie. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Rated 5 out of 5 stars

Fantastic service

The sales team including Martin, Sumeer and not forgetting the lovely Amy were fantastic going over and above to make the purchase of my new car a happy one and making me feel very welcome and at ease, no question to small, what a lovely group of people. A+++++

September 30, 2025
Unprompted review
Vertu Motors  - Vauxhall Lichfield logo

Reply from Vertu Motors - Vauxhall Lichfield

Good morning Jayne. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Martin, Amy, Sumeer and the team. We hope to see you again soon. Happy motoring, Dean

Rated 5 out of 5 stars

Very good advice.great service very…

Very good advice.great service very polite

September 26, 2025
Unprompted review
Vertu Motors  - Vauxhall Lichfield logo

Reply from Vertu Motors - Vauxhall Lichfield

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

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