Ryan Oliver dealt with us when we recently purchased VW Golf, from Nottingham South Vertu dealership. He was very helpful in helping us choose the right car for us. He was very professional, courteo... See more
Company replied
180 Loughborough Road, West Bridgford, NG2 7JB Nottingham, Nottinghamshire, GB
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Ryan Oliver dealt with us when we recently purchased VW Golf, from Nottingham South Vertu dealership. He was very helpful in helping us choose the right car for us. He was very professional, courteo... See more
Company replied
Everything about my experience with Vertu was outstanding. Ryan Oliver was exemplary in every way, he definitely went the extra mile. The car is exactly as I wanted. The environment is excellent.... See more
Company replied
Really good experience buying a used VW T Cross from VERTU Nottingham South. Extremely good price on the new car and they took my old car in part exchange. Excellent sales person,Matt Recchia w... See more
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We had a great process in purchasing our car. From the moment Laurence, our sales representative greeted us to the day we collected. He listened, took on board and advised our wishes to find exactl... See more
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180 Loughborough Road, West Bridgford, NG2 7JB, Nottingham, Nottinghamshire, United Kingdom
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We have just purchased a new car from Vertu Nottingham South and would like to thank Paul Boyd for the way he handled the transaction from purchase to handover. Nothing was too much trouble and he was happy to help in any way he could which made the whole experience pleasing and trouble free.

Reply from Vertu Motors - Volkswagen Nottingham South
Our whole experience with VW was excellent. From making our first enquiry online to collecting our new car, everything was seamless. Paul Boyd could not have been more helpful and went out of his way to make sure everything went smoothly. Thank you

Reply from Vertu Motors - Volkswagen Nottingham South
Amazing experience thank you
Helpful, fantastic service

Reply from Vertu Motors - Volkswagen Nottingham South
I love my new car, great service and support from Matthew, so thank you!

Reply from Vertu Motors - Volkswagen Nottingham South
Part exchanged my car for a 23 Tiguan , very happy with the service and help and guidance provided , my salesperson was Josh who was friendly and helpful . I have bought several VW from Vertu now and would highly recommend

Reply from Vertu Motors - Volkswagen Nottingham South
Great service. Went above and beyond to get everything right.

Reply from Vertu Motors - Volkswagen Nottingham South
The salesman Paul Boyd from Vertu Nottm South made my experience of buying a new VW an easy and enjoyable one. Everything was explained in a freindly professional way and the deal on my trade in was exceptional. 5 stars given as I couldn't fault the service.

Reply from Vertu Motors - Volkswagen Nottingham South
Ryan and all the team were so helpful and friendly. They kept me well informed and very grateful for Ryan staying and helping us past his work hours to make sure we were happy and knew all the controls. Thank you!

Reply from Vertu Motors - Volkswagen Nottingham South
I believe buying a new car can be a stressful experience, as you want to make sure you find the right car at a reasonable price with everything you are looking for.
I would like to thank Matt for making the whole process much calmer and easier. He maintained excellent communication throughout, and when we met in person for the viewing and purchase process, he made everything straightforward and stress-free.
Highly professional, kind, and helpful person, I would definitely recommend him.

Reply from Vertu Motors - Volkswagen Nottingham South
Ryan went beyond and above to make sure i got exactly what I want. He excelled in expectations and guided me through all of the new features in my car. This is the second car I have brought from Ryan, each time he listened, make excellent suggestions and made me feel at ease

Reply from Vertu Motors - Volkswagen Nottingham South
This is our second purchase from Ryan, having been his first sale a few years ago. It was so lovely to buy from him again and have the benefit of his great customer service and knowledge. He went above and beyond in getting us the right car at the right price and ensuring we were completely happy with everything. We will certainly be back for our next one!

Reply from Vertu Motors - Volkswagen Nottingham South
Excellent service from Paul Boyd and the rest of the staff as usual

Reply from Vertu Motors - Volkswagen Nottingham South
Helpful staff , slotting in a test drive on a busy afternoon

Reply from Vertu Motors - Volkswagen Nottingham South
Popped into look at a new Golf on the Tuesday, was driving a stunning 26 plate away on the Thursday. Meghan in sales was very knowledgeable, energetic and more importantly non pushy. She went above and beyond to get me a great deal.

Reply from Vertu Motors - Volkswagen Nottingham South
We were looked after so well from start to finish. Krupa took me through the car features before the test drive and before I took the car home. She went through everything thoroughly and professionally.

Reply from Vertu Motors - Volkswagen Nottingham South
Paul boyd at VW Vertu Nottingham South made the whole experience excellent when we swapped our 24 plate VW Tiguan Life for a brand new Tiguan Elegance. Great customer service, excellent communication throughout our purchase and Paul was super understanding even when I bombarded him with questions and queries! He took the time to make the event special for us and made us feel like VIP customers when we collected the car. He even spent time explaining all the new tec the elegance has to offer which is no mean feat as we are not tec wizards! Bravo Vertu Nottingham South, we will of course be returning customers in the future!

Reply from Vertu Motors - Volkswagen Nottingham South
Steve is brilliant. Helpful , informative and polite

Reply from Vertu Motors - Volkswagen Nottingham South
I recently visited Volkswagen in Nottingham South to change my car and Paul was incredibly helpful throughout the whole process. He was friendly, professional, and took the time to explain everything clearly without making me feel rushed. He made the experience smooth and stress-free, and I really appreciated his patience and support - thank you Paul!

Reply from Vertu Motors - Volkswagen Nottingham South
Ryan Oliver at VW Nottingham South is the best VW sales person I have dealt with in 12 years. Extremely polite, incredibly helpful and always available to answer questions about the process which can be stressful. It wasn’t on this occasion. Genuinely interested in the needs of the customer, he takes time getting to know you as a person and how best he can provide you with a bespoke level of service. The whole process from start to finish was seamless. Thanks for making the experience as pleasurable as possible.

Reply from Vertu Motors - Volkswagen Nottingham South
Go above and beyond to be helpful
Ryan in particular was excellent and professional and made the process a pleasure

Reply from Vertu Motors - Volkswagen Nottingham South
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