Without exception, every member of staff at Vertu, Yeovil was a pleasure to deal with. Everyone, was helpful and accommodating, nothing being too much trouble for them. The culture here is very obv... See more
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Location
Switch location2 Vale Road, Pen Mill Trading Estate, BA21 5HL Yeovil, Somerset, GB
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See what reviewers are saying
Excellent service, good communication and very helpful staff who could not do enough. I would definitely buy a car from them again. I am delighted with my purchase. Rita Newman
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A very relaxed, easy and straightforward process. Test drive and discussion afterwards were perfect. Josh was really helpful and put my mind at ease. He did everything he could to speed the ordering p... See more
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I recently purchased a Volvo XC90 from Vertu Volvo and had a very positive experience throughout. A special thanks to Guy, and also Ross the who were excellent from start to finish. Guy was ext... See more
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Company details
About Vertu Motors - Volvo Yeovil
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
2 Vale Road, Pen Mill Trading Estate, BA21 5HL, Yeovil, Somerset, United Kingdom
- 0330 012 2293
4.8
Excellent
116 reviews
Asks customers to review
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Replied to 96% of negative reviews
Typically replies within 24 hours
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Amazing service
From my first visit to picking up the car went as smoothly as I could ask for . Ellie was a pleasure to deal with , nothing was too much trouble . I would definitely recommend Yeovil BMW to anyone .
June 26, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Hi Sarah,
Thank you for your lovely feedback.
We’re delighted to hear everything went smoothly from your first visit through to collection, and that Ellie provided such a positive and helpful experience throughout.
We really appreciate your recommendation.
Kind regards,
Danielle
josh and holly made it all simple and…
josh and holly made it all simple and painless
June 19, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Hi AJ,
Thank you for your fantastic 5-star review!
We’re delighted to hear Josh and Holly made the whole experience simple and painless – exactly what we aim for.
We really appreciate your feedback and hope to welcome you back to Vertu Volvo Yeovil again soon.
Kind regards,
Kerry
The staff were so friendly
The staff were so friendly, helpful and knowledgeable. They kept me informed through the process and made the handover easy. I would buy another car from BWM Yeovil
June 1, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Good afternoon Shane, thank you for your review. We can see your experience was with BMW Yeovil, however you have left your review for Volvo Yeovil. We kindly request that you amend this to the relevant site so the team can receive your recognition. Kind regards, Dean
Wonderful customer service from start…
Wonderful customer service from start to finish .
Very smooth change over from previous car .
Everything explained clearly
Would definitely use Yeovil Vertu again
June 5, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you for sharing your experience. It’s lovely to hear everything went so smoothly — from the clear explanations to the easy changeover from your previous car. Wonderful customer service from start to finish is exactly what you hope for, and it’s great to know Yeovil Vertu delivered that for you.
Many thanks,
Chloe
Mr Linden Homes was very helpful
June 5, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Good morning Jo,
Thank you for your review. It’s great to hear that Mr Linden Homes was so helpful during your experience — your feedback is really appreciated.
Kind regards,
Dean
Righting mistakes
I wanted to share a positive experience regarding the way Vertu Yeovil handled my recent complaint.
I had booked my MINI Countryman in for a service after receiving reminders from both the vehicle and MINI app. Unfortunately, after travelling to the dealership, it transpired that the service could not be carried out due to an error in the booking process relating to being too early for the service plan claim to be made.
While the initial experience was disappointing, what impressed me was the way the dealership responded when I raised the issue. The General Manager personally investigated the matter, provided a detailed explanation of what had gone wrong, acknowledged where processes had failed, and outlined the steps being taken to prevent the same thing happening again.
The dealership also arranged collection and delivery for the future service appointment and offered a goodwill payment in recognition of the inconvenience caused.
Mistakes can happen in any business. What really matters is how they are dealt with, and on this occasion Vertu Yeovil demonstrated accountability, professionalism and a genuine commitment to improving customer service. Thank you to the team for taking the complaint seriously and responding in such a positive and constructive manner.
June 9, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you for your feedback. We’re sorry for the initial inconvenience but pleased that the team at Vertu Yeovil resolved the matter professionally.
It’s great to hear the issue was thoroughly investigated, clearly explained, and that steps were taken to prevent it happening again. We appreciate your recognition of the team’s approach.
Kind regards,
Matthew
I had a great experience with Guy at…
I had a great experience with Guy at Vertu Motors when I was exploring purchasing the EX30.
I was given plenty of time & all my questions were answered no matter how small.
I am delighted with my new car!
May 30, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Good morning Fiona,
Thank you for your review. It’s great to hear that Guy gave you plenty of time and answered all your questions while you explored the EX30. We’re delighted you’re enjoying your new car.
Kind regards,
Dean
First class service
We were looked after by Jodie the service provided was friendly whilst at the same time professional. Our new car was presented beautifully .
I would certainly recommend Vertu Motors.
David & Brenda
May 30, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Good afternoon David,
Thank you for your kind feedback. It’s great to hear Jodie provided such a friendly yet professional service, and that your new car was presented so beautifully. That attention to detail really helps make the experience special.
We really appreciate your recommendation and hope you both enjoy your new car.
Kind regards,
Dean
First class customer service from start…
First class customer service from start to finish
sales person Guy was brilliant not pushy but very helpful a credit to the salesroom
I have been dealing with Volvo YEOVIL for 18 years and have never had a problem
May 22, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Hi Ron,
Thank you for your fantastic review and for your continued loyalty over the past 18 years — it really means a lot to us.
We’re delighted to hear you received first-class customer service from start to finish at Volvo Yeovil. It’s great to know Guy looked after you so well, providing helpful support without any pressure — we’ll be sure to pass on your kind words to him.
Your ongoing trust and recommendation are truly appreciated, and we hope you enjoy your new car!
Kind regards,
Kerry
Excellent customer service buying a new Disco Sport
Excellent customer service through the buying process. And the handover was quite a spectacle! I recommend bringing family to the handover, it was a fun event. The staff I dealt with were excellent, esp John who handled my purchase. Very highly recommended.
May 27, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Hi Henry,
Thank you for your fantastic review! We’re delighted to hear you had such an excellent experience with us at Volvo Yeovil.
It’s great to know you enjoyed the whole buying process and that the handover made such a memorable impression — it certainly sounds like a special moment! We’re also pleased John looked after you so well, and we’ll be sure to pass on your kind words to him.
Thank you for your recommendation, and we hope you continue to enjoy your new car!
Kind regards,
Kerry
All the staff were very approachable
All the staff were very approachable and keen to help. The whole experience of purchasing a Mini was very smooth. Particular praise must be given to Ben and Lucy who were both very patient and guided me throughout the process.
May 26, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you so much for your kind words! We are so happy to hear that Ben & Lucy were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Great service from the team in Yeovil 😊
May 22, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you for your kind review. It’s great to hear you received such good service from the team in Yeovil.
Many thanks,
Chloe
Great customer service
May 19, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
The overall experience was fantastic
The overall experience was fantastic, from the point of contact to coming a way with a new car. Couldn't ask for more, Jamie, Alex went out of thier way to guide me though the whole process, from discussing the range of options, to selecting the right car for me and the family. Never felt under pressure and more important felt I was listened to. The whole team at Yeovil of whom I interacted with were always professional and polite. Highly recommend you consider using this dealership. Thank You
May 16, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Hi John
Thank you so much for your fantastic feedback. We're absolutely delighted to hear that your whole experience was great from start to finish.
It’s wonderful to know that Jamie and Alex went above and beyond to guide you through every step — from exploring the range of options to helping you choose the right car for you and your family. Feeling listened to and never under pressure is exactly the experience we aim to provide, so it’s great to hear that really stood out.
We’re also really pleased that everyone you interacted with at Yeovil was consistently professional and polite — your kind words will mean a great deal to the entire team.
Thank you again for your recommendation — it’s truly appreciated.
Kind regards
Dawn
Fantastic very helpful love my new mini…
Fantastic very helpful love my new mini thanks Josh and lucy
May 18, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Hi Debra,
Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a great experience with the team at Volvo Yeovil.
It’s wonderful to know that Josh and Lucy were so helpful and made the whole process enjoyable—your kind words will mean a lot to them. We’re also thrilled to hear that you love your new MINI!
We really appreciate you taking the time to share your experience.
Kind regards,
Kerry
Professional staff
Professional staff, patient and helpful. Very thorough with explanations.
May 15, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Hi Alan,
Thank you for your fantastic 5-star review! We’re delighted to hear that you found the team at Volvo Yeovil professional, patient and helpful.
It’s great to know that everything was clearly and thoroughly explained to you—ensuring our customers feel informed and supported is really important to us, so your feedback will mean a lot to the team.
We really appreciate you taking the time to share your experience.
Kind regards,
Kerry
I like to say a big thank you to Kieron…
I like to say a big thank you to Kieron Flack who spent a lot off time looking for the vehicle I want. I eventually got the Range Rover sport SVR with all the spec I wanted after 4 months of waiting. Kieron was patient with me and numerous phone calls.
Once again I like to say a massive thank you to Kieron Flack who I would always buy a vehicle from him. Top man 👍👍
May 2, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Good morning Ian,
Thank you for your review. It’s fantastic to hear how dedicated Kieron was in helping you find exactly the right Range Rover Sport SVR, and that his patience and support throughout the process made such a difference. We’re delighted it was all worth the wait and that you got the perfect specification.
Your kind words will mean a great deal to him.
Kind regards,
Dean
Listening sales people
We met friendly sales people that were knowledgeable, gave friendly advice, were good listeners and simplified the process of buying a car.
April 29, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you for your kind feedback. We’re delighted to hear that our sales team made such a positive impression by being friendly, knowledgeable, and attentive throughout your visit.
It’s great to know that their advice and approach helped to simplify the car-buying process for you. We truly appreciate your comments and are glad we could make your experience an enjoyable one.
We look forward to welcoming you again in the future.
Kind regards,
Keith
Helpful friendly service
Helpful friendly service. Things explained well. Keiron in particular was very helpful
May 12, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Good afternoon Stephen,
Thank you for your review. It’s great to hear you received friendly and helpful service, with everything explained clearly. Keiron will be pleased to know he made a positive difference.
Kind regards,
Dean
Excellent service and communication…
Excellent service and communication from Joshua during the whole process of purchasing my new MINI.
May 7, 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you for your kind feedback. We’re delighted to hear that Joshua provided excellent service and clear communication throughout the entire process of purchasing your new MINI. Your comments are very much appreciated and will be shared with him and the team.
Kind regards,
Matthew
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