Without exception, every member of staff at Vertu, Yeovil was a pleasure to deal with. Everyone, was helpful and accommodating, nothing being too much trouble for them. The culture here is very obv... See more
Company replied
2 Vale Road, Pen Mill Trading Estate, BA21 5HL Yeovil, Somerset, GB
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Without exception, every member of staff at Vertu, Yeovil was a pleasure to deal with. Everyone, was helpful and accommodating, nothing being too much trouble for them. The culture here is very obv... See more
Company replied
A very relaxed, easy and straightforward process. Test drive and discussion afterwards were perfect. Josh was really helpful and put my mind at ease. He did everything he could to speed the ordering p... See more
Company replied
I walked into Yeovil Vertu Motors and was introduced to Kerion Flack. Kerion spent a long time discussing with me benefits of purchasing a Land Rover discovery or a defender. We came to the con... See more
Company replied
I recently purchased a Volvo XC90 from Vertu Volvo and had a very positive experience throughout. A special thanks to Guy, and also Ross the who were excellent from start to finish. Guy was ext... See more
Company replied
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2 Vale Road, Pen Mill Trading Estate, BA21 5HL, Yeovil, Somerset, United Kingdom
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Replied to 96% of negative reviews
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We recently purchased a BMW from Vertu Yeovil and couldn’t be happier. From the first conversation, Jodie was absolutely fantastic – professional, knowledgeable, warm and never pushy. She made us feel completely at ease and nothing was ever too much trouble.
Gareth in finance was equally great – clear, efficient and very easy to deal with.
It’s rare to leave a dealership feeling genuinely looked after, but that’s exactly how we felt. We’ll definitely return in the future and would highly recommend

Reply from Vertu Motors - Volvo Yeovil
the experience of purchasing our new landrover defender was smooth and efficient, the staff were very helpful and attentive and made the process hassle free. well done

Reply from Vertu Motors - Volvo Yeovil
Very polite, friendly, offered tea or coffee at least twice during our appointments, gave considered answers to our questions, we were not rushed and was very kind talking to our grandson

Reply from Vertu Motors - Volvo Yeovil
Excellent customer service and good technical knowledge of the car

Reply from Vertu Motors - Volvo Yeovil
Have just had the pleasure of dealing with Vertu Motors Yeovil for the first time and more importantly Dean in their sales team. I have had the benefit of dealing with several prestigious over the years and this experience with Vertu is well up there. From my initial engagement with Dean through to the comprehensive hand over with him when picking up my new SV was nothing more than brilliant. Nothing was too much trouble and even the process of part exchanging my current car in was super smooth. This was simply a 5 star experience. Many thanks DC

Reply from Vertu Motors - Volvo Yeovil
When buying a new car with all the new gadgets and technology, you need a patient salesperson to guide you through the experience, Vertu motors at Landrover Yeovil excel in this experience .

Reply from Vertu Motors - Volvo Yeovil
Jamie Cox (BMW Yeovil) from the outset has been excellent. Jamie understood our requirements and kept us informed throughout the process

Reply from Vertu Motors - Volvo Yeovil
The process of ordering a car was very straight forward, well explained and stress free.Keeley was very professional, friendly and patient.

Reply from Vertu Motors - Volvo Yeovil
The buying and handover for the nee car was handled professionally with the staff very knowledgeable and courteous.

Reply from Vertu Motors - Volvo Yeovil
Arriving at Vertu Mini in Yeovil I just felt completely at ease and I believe that is so important.
I dealt with Keely, she was simply superb and I’m sure a real asset to the Company.
Pop down there and have a look, I don’t think you’ll be disappointed……

Reply from Vertu Motors - Volvo Yeovil
The team were incredibly lovely and helpful. The whole process of buying our new car was made so simple and straightforward. Plus we got a great price! Hats off to Linden and the team

Reply from Vertu Motors - Volvo Yeovil
I don't generally like the car purchasing process, but, Guy Hunt-Davison at Vertu in Yeovil made the whole process pain free, and, indeed pleasurable. Thanks Guy for your professionalism, and after 2 days of driving the EX30, we love it.
Steve and Shirley Green

Reply from Vertu Motors - Volvo Yeovil
The sales executives we dealt with were superb; Ellie & Jodie Price,
I do not usually leave reviews but these two girls were outstanding

Reply from Vertu Motors - Volvo Yeovil
Very friendly and efficient service from Holly and Josh. Incredibly knowledgeable and understanding, dealing with my questions and queries professionally and practically. I felt I was in safe hands and enjoyed the car buying process.

Reply from Vertu Motors - Volvo Yeovil
My father brought a 24 plate hybrid Volvo . Great friendly service. Made the purchase easy and fast , really good dealership, highly recommend anyone buying a Volvo to go here . Thank you amazing staff.

Reply from Vertu Motors - Volvo Yeovil
I am giving you guys a 4star, you guys are amazingly good and trustworthy.
I can recommend anyday, anytime.

Reply from Vertu Motors - Volvo Yeovil
Great service from start to finish. Nick, our sales assistant, was really helpful and clearly showed us all the cars features clearly.

Reply from Vertu Motors - Volvo Yeovil
Ellie was great replied to email play phone tag and then answered all my questions and was very helpful

Reply from Vertu Motors - Volvo Yeovil
Great buying experience.
Thanks to Toby, Dan and Ben for making the process pleasant, informed and straightforward.
Great car and great service.
Excellent all round and I highly recommend.

Reply from Vertu Motors - Volvo Yeovil
Very easy to deal with and sorted everything we needed very quickly to get us back on the road.

Reply from Vertu Motors - Volvo Yeovil
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