I called to request the 2 payment methods saved in my account to removed because ACH payments take too long to be posted and DO NOT show real time balance. This is very annoying. I prefer to pay by de... See more
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I called Verve credit to set up automatic payment for my account and connected with a young man by the name of PEDRO #404960. The experience i had with this guy was truly a blessing. So what im sayi... See more
I had a great experience, I was contacted on 5/9/26 with a reminder about my upcoming payment due date. My payment was already mailed, but was not yet received. As a result, I decided th make a phone... See more
Company replied
Representative was able to collect payment without charging a$5.00 fee. I was under the impression that if I call, I was going to the automotive system where I could pay for free. She was helpful expl... See more
Company details
About Verve Mastercard®
Information provided by various external sources
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Contact info
United States
- (866) 449-4514
- vervecardinfo.com
4.8
Excellent
10K reviews
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She was very professional and polite…
She was very professional and polite she put a smile on my face
May 4, 2026
Very professional and very efficient…
Very professional and very efficient handle my issue in a very timely manner i love great customer service.
May 4, 2026
I I haven’t received my card yet
I I haven’t received my card yet, but the gentleman was very helpful and was able to give me the last four numbers of my card so that I could find out what the holdup was because I had received an email yesterday stating that I needed to activate my card, but I haven’t received it yet. That’s why it’s not activated so he was very helpful.
May 4, 2026
The customer service men/women are…
The customer service men/women are always kind 😇 😊 professional and helpful with your questions 😀
May 2, 2026
The lady that was processing…
The lady that was processing processing the payment was very very helpful or total voice and she was very patient and I can tell she was smiling also but she was very patient with me and she expedited everything in a real friendly and professional way I give her two thumbs up I give her a 15 out of a 10 and thank you all right bye
May 1, 2026
My assistance was good
My assistance was good, knowledgeable, polite, soft tone, and patient. She allowed me to talk and understood my delayed payment in my account,
I did not want to lose this account.
I was most thankful for speaking to a human person.
Thank you
May 1, 2026
Representative was able to collect…
Representative was able to collect payment without charging a$5.00 fee. I was under the impression that if I call, I was going to the automotive system where I could pay for free. She was helpful explaining my concern about that charge fee.
May 1, 2026
The representative was an amazing lady…
The representative was an amazing lady and I'm very excited that she was my customer service representative she should become a supervisor because she has great customer service skills
May 1, 2026
Very helpful I haven't heard about the…
Very helpful I haven't heard about the final decision on my claim, but the lady that helped me was very professional,polite ,intelligent and said the bank would let me know the.results.
April 24, 2026
Unprompted review
Staff took care of my needs.
May 1, 2026
Great help with getting me back on…
Great help with getting me back on track after a hardship
May 1, 2026
He was very polite and courteous
He was very polite and courteous. He handled my business quickly.
May 1, 2026
Very patient and easy to understand.
April 29, 2026
Great Customer Service
The representative was very helpful and explained everything to me. She was very professional and polite.
April 29, 2026
Phone operator was polite and courteous.
April 29, 2026
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