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Verve Mastercard® Reviews 9,600

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TrustScore 5 out of 5

4.8

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Evaluating 1,312 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and polite demeanor, often highlighting their patience and ability to resolve issues efficiently. Many people found the customer service to be exceptional, appreciating the clear answers and quick response times. The service provided is frequently described as excellent, with consumers noting the ease and effectiveness of their interactions. However, some customers also noted issues with payment options, specifically the lack of a debit card payment option on the website and the associated convenience fee for phone payments. A few other people also felt that the customer service was difficult to understand due to accents or that the card itself was not accepted at various locations.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting agents as helpful,... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism, efficiency, and... See more

Payment

Reviewers mention ambiguous feedback about payment. While some customers praise the ease of making payments... See more

Response time

People report positive experiences with response time. Many customers highlight the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called to request the 2 payment methods saved in my account to removed because ACH payments take too long to be posted and DO NOT show real time balance. This is very annoying. I prefer to pay by de... See more

Company replied

Rated 5 out of 5 stars

I called Verve credit to set up automatic payment for my account and connected with a young man by the name of PEDRO #404960. The experience i had with this guy was truly a blessing. So what im sayi... See more

Rated 5 out of 5 stars

I had a great experience, I was contacted on 5/9/26 with a reminder about my upcoming payment due date. My payment was already mailed, but was not yet received. As a result, I decided th make a phone... See more

Company replied

Rated 5 out of 5 stars

Representative was able to collect payment without charging a$5.00 fee. I was under the impression that if I call, I was going to the automotive system where I could pay for free. She was helpful expl... See more

Company details

  1. Non-Bank Financial Service

About Verve Mastercard®

Information provided by various external sources

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7.

A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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Rated 5 out of 5 stars

Dan Raven was extremely helpful and…

Dan Raven was extremely helpful and attentive throughout my experience. He took the time to understand my needs, provided clear answers, and made sure everything was handled smoothly. I truly appreciated his professionalism and support.

April 28, 2026
Rated 5 out of 5 stars

GREAT COMMUNICATION…

THE CUSTOMER SERVICE WAS VERY HELPFUL TO GETTING ME BACK ON TRACK BECAUSE OF LAY OFF NOW I'M BACK ON SCHEDULE FOR MY PAYMENT ON TIME APPRECIATE THE UNDERSTANDING

April 26, 2026
Rated 1 out of 5 stars

What a joke...

The card doesn't work at half the places I attempted to use it. I had auto-pay set up on my account and it still told me my account was past due on payment and canceled the auto-pay each month.

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

Verve credit card is not a good card…

Verve credit card is not a good card they charge monthly maintenance and a monthly service charge that equals about 45 extra a month alone with your yearly payment, customer service is very hard to understand I paid my card off and they never reported to the credit bureau about this,but when I owed they reported faithfully,I have two other credit card that do not charge all the extra fees...good luck with this card it's not worth it

March 25, 2026
Unprompted review

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