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See what reviewers are saying

Rated 4 out of 5 stars

This is about the tenth time the broadband has gone down and a landlord that doesn't respond to txt messages

Rated 5 out of 5 stars

Til this moment of my rental, I am pleased on every level of matters about VNH (Very Nice Homes)! 🙏 Prompt Beautiful and Helpful Staff allways answering any question and allways trying to help... See more

Company replied

Rated 5 out of 5 stars

Its been a week since I moved in to a lovely property managed by VNH in the Erdington area. I honestly don’t think finding and moving into a new apartment could get any easier and smoother than the se... See more

Company replied

Rated 5 out of 5 stars

They made an effort to live in the house despite the fact we rent the house for the short time. After starting to live in the current house, they sort out any problems as soon as possible, althoug... See more

Company details

  1. Real Estate Rental Agency

Information provided by various external sources

Good quality house shares for professional tenants living and working in and around Birmingham. Prices range from £300 to £800 per month all inclusive of bills.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

120 reviews

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Rated 5 out of 5 stars

Good advice

Decided not to move into their rooms as found somewhere else, but when enquiring, “Clare” was very helpful, and informative with advice. She was also very sympathetic with my situation and quick to respond!

January 8, 2023
Unprompted review
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Reply from Very Nice Homes

Hi there

Thanks for the review, we pride ourselves on being helpful and providing high quality customer service so it's good to know you're on the receive end of that.

We hope you've found your home and have settled well.

Best wishes
Very Nice Homes

Rated 4 out of 5 stars

Packing in experience

My experience was a great and interactive one, the staff are well organized and welcoming. They are timely conscious and dutiful to work

January 13, 2023
Unprompted review
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Reply from Very Nice Homes

Hi Grace

Thanks for your review! We really appreciate you taking the time to provide feedback and we're very happy to have been of service to you. We sincerely hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

Great communication and always try to…

Great communication and always try to be as helpful as possible 🙂

January 18, 2023
Unprompted review
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Reply from Very Nice Homes

Hi CJ

Thank you for sharing your great experience and giving us a recommendation! It was a pleasure to have helped you and we wish you all the best.

Best wishes
Very Nice Home

Rated 5 out of 5 stars

Awesome service!

Sherah and Claire have honestly been great. Good communication throughout the process, which is so key when making a move. Couldn't recommend better care

January 17, 2023
Unprompted review
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Reply from Very Nice Homes

Hi Franca

Thanks for your review! We really appreciate you taking the time to provide feedback and we're very happy to have been of service to you. We sincerely hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

Perfect, helpful and friendly

My move in was prefect, the house is very calm, i am really happy, the team is really friendly, helpful, nice

Sherah handle my application process was really helpful and help me for any issue

highly recommended, this agency is amazing 😁

January 7, 2023
Unprompted review
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Reply from Very Nice Homes

Hi Sabrina

Thank you for sharing your great experience and giving us a recommendation! It was a pleasure to help you and wish you a pleasant stay with us.

Best wishes
Very Nice Home

Rated 5 out of 5 stars

Trusting agency estate

Claire the agent, was truly exceptional, very friendly, always available for home tour.
The agent worked with me to make my desires reality..
I would use them again in future.

January 12, 2023
Unprompted review
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Reply from Very Nice Homes

Hello Emilia

Very Nice Homes pride ourselves on providing quality services to our clients so it's great to receive such positive feedback - thank you. We hope you enjoy your stay with us.

Kind regards
Very Nice Homes

Rated 5 out of 5 stars

Responsive and understanding

The people I spoke with from the agency were very nice and understanding. From Clare that did a very good job at showing me the property even through a virtual viewing to Sherah who was in charge of the property application that ensured that I understood the requirements properly.

January 4, 2023
Unprompted review
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Reply from Very Nice Homes

Hi Neba

We really appreciate you taking the time to provide feedback and we're very happy to have been of service to you. We sincerely hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

I’m particularly pleased with Sherah…

I’m particularly pleased with Sherah Rahman who handled my application and move in process. She made sure that all the issues I raised were promptly addressed and even during my move out process she was also quite helpful

January 10, 2023
Unprompted review
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Reply from Very Nice Homes

Hi Chisom

Thank you for taking the time to give your recommendation. It was a pleasure to have helped you and we wish you all the best!

Kind regards
Very Nice Homes

Rated 1 out of 5 stars

Terrible service

Terrible service, agent kept telling me that a room is available when it was not. Had to call the office to get clarity as the agent in question would not pick up my calls.

August 26, 2022
Unprompted review
Rated 1 out of 5 stars

Deposit not refunded

I had the worst experience with this company. 13 days after the end of my tenancy my deposit has not been refunded. The office is not responding to calls, texts or emails. It's as if they have suddenly gone cold.

July 13, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing management very professional in…

Amazing management very professional in every way. Sheerah is always a delight and has a solution based mentality to any issues that may have arisen. One example was a blocked drain fro neighbouring property and she kindly dealt with it all for us in super-fast time.

I will use again for sure

April 21, 2022
Unprompted review
Rated 4 out of 5 stars

Experience with Very Nice Homes

Prior to moving in to my room I wasn't told that there was a railway track behind the garden.

Other than that, the team has been very responsive and answered all of my queries promptly.

December 2, 2021
Unprompted review
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Reply from Very Nice Homes

Hi there

Thanks for sharing your review with us and welcome to Very Nice Homes, we hope you'll enjoy your stay with us.

We are thorough with our advertising for example, we include local amenities as well as the map of the street. So by the time we get a query for a property, we naturally assume checks have been carried to ensure you're happy with location. We appreciate whilst having a railway track for one person may be an issue, it may not have a negative impact on another as these are subjective opinions.

Best wishes
Very Nice Homes

Rated 3 out of 5 stars

Renting the room

While getting the room, it wasn't easy to fulfill all the formalities, some of the formalities were little too extra and they really made me offended. Rest the room is quite nice. Rent is a bit high but it's ok.

November 10, 2021
Unprompted review
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Reply from Very Nice Homes

Hi Adnan

Thanks for your feedback. We appreciate that our tenant referencing is a vigorous process as it's important that all the right checks are in place (legally) and that qualifying criterias are met. This sometimes mean we do have to ask additional questions to get a better understanding of the applicant's circumstance and we are sorry if you were offended by the questions. Our application team are trained to approach the situation kindly and with sensitivity. We try to be upfront regarding the process and the supporting documents needed for the application, so as to manage everyone's expectations.

Our room rates are competitive within the market and our Landlords too, are affected by inflation and rising energy costs. However we will continue to provide a wonderful environment for our tenants that they can be proud to call their home.

We hope you enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 4 out of 5 stars

It's a nice home with pleasant…

It's a nice home with pleasant roommates.i hope a place for bulk deliveries could be put Incase no one is around as deliveries keep bouncing back.

November 10, 2021
Unprompted review
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Reply from Very Nice Homes

Hi Aggie

Thanks for your review, it sounds like you're settled at home and glad to hear you are getting along with housemates.

Unfortunately, with limited space in the property, there isn't anywhere we can allocate for bulk delivery. We know it can be tricky trying to coordinate delivery especially if you're out working. You could include as a special instruction for them to leave it somewhere however that is at your own risk or ask a housemate if they'd be home to take in for you. We hope you work something for future deliveries.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

Helpful, available and trustful

Since the first call all members of very nice homes have been really professional, friendly and helpful .

The room that I selected first ended up not being available anymore, but the agency didn’t left me without options. I moved after they offered me other options.

During all process they were always available and after moving in they still available for any question that might have.

I’m really happy with the agency :)

November 9, 2021
Unprompted review
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Reply from Very Nice Homes

Hi Luana

Many thanks for your review. During busy periods, rooms get taken up pretty quickly and we try our best to offer alternatives and was glad you were happy to take us up on the other option available. Our team is always on hand to provide assistance and support.

We hope you enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

Helpful from start to finish

I have had a good experience overall, from the start to making it simple to go over all the processes that were required to book and confirm it alongside the maintenance of the property and help me move in. Would recommend.

November 9, 2021
Unprompted review
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Reply from Very Nice Homes

Hi Aaron

Thank you for taking the time to give your recommendation. We're pleased to hear that your move was pleasant and went smoothly. We hope you enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

Moving in

When securing the property they are very honest about damages already in the room and provide a video inspection to confirm any problems you may have before moving in. WIFI code provided in advance and communicate very well about the contracts and any problems you may have. I worked with Sherah who always kept me up to date with everything and responds quickly to any problems.

November 9, 2021
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi Jordan

Thanks for your review! It was a pleasure to have helped you and we do try our best to maintain a high standard of communication and be honest and upfront throughout the process. We sincerely hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

A very pleasant and easy experience

The company have been very honest and open since the first day I spoke to them, they’re always happy to help and don’t try and get you to spend more than you need to. They’ve made me feel like I can go to them with any problems with the property and have proven to deal with any problems quickly and efficiently. I’ve got to say there isn’t anywhere else I’d rather be living right now and that’s down to the kindness and honesty from the staff

September 21, 2021
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi Katie


Thanks for your review! We really appreciate you taking the time to provide feedback and we're very happy to have been of service to you. We sincerely hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 4 out of 5 stars

I'm sharing my initial experiences of…

I'm sharing my initial experiences of dealing with the very nice homes. I just moved into an ensuite room in a shared house. I saw the ad on the website spareroom. The person I was initially in contact with was danial, I had planned a room viewing and booked an appointment through him, only to come to know at the appointment time that the room is taken already as someone has played the advanced deposit ( a small amount to secure the room). The lady rozan who usually assists with apartment showing was kind enough to ask my requirement and prompted me that there could be something similar available but lesson was learnt, if u like something. Book it already, the advance may be returned if u dont like the place on seeing. The next place o was shown, I booked before even seeing in virtually. I had seen the pictures though sent by rozan. The rest of the process dealing with sherah and rozan has been a delight t, both ladies helped me move in, collected my documents, organized virtual viewings and facilitated with maintenance issues. I would recommend very nice homes, but pls learn from my experience, book a place if u like it already.

September 20, 2021
Unprompted review
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Reply from Very Nice Homes

Hi Marina

Many thanks for your review. It's true that the rooms are taken really quickly and we try our best to update viewings booked as soon as possible, when this is the case and the room has been reserved for someone else.

As a team, we work very hard to make sure the process goes smoothly for applications to tenancies and we're happy to have helped you through your tenancy.

Welcome and hope you enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

Very straight forward, extremely quick and very professional.

I came across very nice homes whilst looking for a new room whilst I'm at my final year at university. I found the right location for the right price and the team ensured to make the process of viewing, securing the property and moving in very quick in less than a week. There was one issue with my door key but this was sorted and communication is very quick also.

I can say I feel quite secure that should anything occur I can get help very quickly and easily and that the team is there to support.

September 20, 2021
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi Kyle

Thanks for your review! We really appreciate you taking the time to provide feedback and we're very happy to have been of service to you. We sincerely hope you continue to enjoy your stay with us.

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