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See what reviewers are saying

Rated 4 out of 5 stars

This is about the tenth time the broadband has gone down and a landlord that doesn't respond to txt messages

Rated 5 out of 5 stars

Til this moment of my rental, I am pleased on every level of matters about VNH (Very Nice Homes)! 🙏 Prompt Beautiful and Helpful Staff allways answering any question and allways trying to help... See more

Company replied

Rated 5 out of 5 stars

Its been a week since I moved in to a lovely property managed by VNH in the Erdington area. I honestly don’t think finding and moving into a new apartment could get any easier and smoother than the se... See more

Company replied

Rated 5 out of 5 stars

They made an effort to live in the house despite the fact we rent the house for the short time. After starting to live in the current house, they sort out any problems as soon as possible, althoug... See more

Company details

  1. Real Estate Rental Agency

Information provided by various external sources

Good quality house shares for professional tenants living and working in and around Birmingham. Prices range from £300 to £800 per month all inclusive of bills.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

120 reviews

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Rated 5 out of 5 stars

Urte’s experience

All the house is fully prepared for living and does not have any errors especially as I rent my room for a relatively small price. I like that this agency responds surprisingly quickly if I have any concerns about the other tenants or facilities (which even happens very rarely). The staff is very careful and attentive to every detail, which assures the high quality of this accommodation branch. Strongly recommend!

August 13, 2021
Unprompted review
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Reply from Very Nice Homes

Hello Urte

Many thanks for your review. We work very hard to establish a good rapport with all our clients and assure them of any concerns.We hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

Very good costumer service everything…

Very good costumer service everything was straight forward, had no issues moving in, they always keep us updated with what’s going on.

August 13, 2021
Unprompted review
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Reply from Very Nice Homes

Hello Vania

Thank you for your amazing feedback. It was a pleasure to help you and we wish to take this opportunity to say; 'Welcome to Very Nice Homes'.

Best wishes
Very Nice Home

Rated 1 out of 5 stars

Avoid if you expect professionalism

Incredibly subpar communication. I had organised a number of viewings with the company and only found out that the properties I was to view were now taken. Not a word from the company to tell me this, I only found this out from calling to double check. Would not recommend if you have any expectation of professionalism.

July 30, 2021
Unprompted review
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Reply from Very Nice Homes

Hi Aidan

We’re sorry to hear about your experience. The rental market is fast paced, and although viewings are booked, rooms are reserved on a first-come, first-served basis when the viewer pays a holding deposits. Unfortunately this means that some applicants will be disappointed as they may not had their chance to view the room. At this stage, the team would contact other booked viewers to offer alternatives. Sometimes this may be at short notice as we can only action the next steps once we are informed an applicant has paid a holding deposit.

We’ve taken the time to speak to the viewings team and we can confirm that we did get in touch to notify you that the room has been taken and to offer you alternative options, which you declined.

We wish you all the best in your room search.
Very Nice Homes

Rated 5 out of 5 stars

It cant get better than this!! A fantastic service!

Its been a week since I moved in to a lovely property managed by VNH in the Erdington area. I honestly don’t think finding and moving into a new apartment could get any easier and smoother than the services offered by them. Right from the day I booked my viewing to the day I moved in, VNH has been an absolute delight to work with. Sherah especially was tremendously helpful, as she responded to all my questions and made arrangements to suite my unique situation. I am glad I chose VNH and would recommend them a hundred times over!!

July 20, 2021
Unprompted review
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Reply from Very Nice Homes

Hi Frank

We're delighted to receive such fantastic feedback. As a team, we work hard from booking in viewings all the way to moving you in, to make sure we maintain a high level of customer service and accommodate individual needs where possible. So it's really wonderful when we get feedback to reflect this. Welcome to VNH and hope you enjoy your stay with us|

Best wishes
Very Nice Homes

Rated 4 out of 5 stars

Smooth moving in and the team responds…

Smooth moving in and the team responds to texts instantly

July 4, 2021
Unprompted review
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Reply from Very Nice Homes

Hello Alaa


Thanks for your review, we're pleased to hear that your move was pleasant and went smoothly. We hope you enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 4 out of 5 stars

Friendly staff

Friendly staff. Willing to help.

May 25, 2021
Unprompted review
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Reply from Very Nice Homes

Hi Nadeem

It was a pleasure to help you and we wish to take this opportunity to say; 'Welcome to Very Nice Homes' and hope you enjoy your stay with us.

Best wishes
Very Nice Home

Rated 5 out of 5 stars

I was living abroad for 8 years and…

I was living abroad for 8 years and moved to the uk, and I was shocked how difficult it was to rent a property because I had no job, but very nice homes came to my rescue and accepted my situation and gave me a chance to rent a property with them, there service was exceptional and very friendly and made sure I was happy with my property.

May 23, 2021
Unprompted review
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Reply from Very Nice Homes

Hi Harminder

Thanks for your review! We really appreciate you taking the time to provide feedback and we're very happy to have been of service to you. We sincerely hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

Very helpful and professional team

May 6, 2021
Unprompted review
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Reply from Very Nice Homes

Hi Majid

Thanks for the positive feedback! It was a pleasure to help you and we wish to take this opportunity to say; 'Welcome to Very Nice Homes'.

Best wishes
Very Nice Home

Rated 5 out of 5 stars

Really flexible and supportive when i…

Really flexible and supportive when i had to re-arrange a viewing. No rush or pressure and timelines given to me were accurate. Room was to standard shown in pictures and collecting keys and signing docs was a very easy process.

May 6, 2021
Unprompted review
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Reply from Very Nice Homes

Hi there

Thank you you review, we're really pleased to hear that your move was pleasant and went smoothly. We hope you enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

Pleased and Thankful!

Til this moment of my rental, I am pleased on every level of matters about VNH (Very Nice Homes)! 🙏

Prompt Beautiful and Helpful Staff allways answering any question and allways trying to help out in every issue would arise!

Warmly Recomending VNH to Everyone who may need a painless & all inclusive-like rental !

István.

May 5, 2021
Unprompted review
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Reply from Very Nice Homes

Hi Stef

We're touched by your feedback, thank you and you have also been really pleasant to communicate with. We really appreciate you taking the time to provide feedback and we're very happy to have been of service to you. We sincerely hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

You are the best

I would have given 100 stars, if there was. You are the best housing agency. You rendered your service in a professional, respectful, unique and kindly manner. Thank you for giving me a clean accommodation, thank you for giving me a warm welcome, thank you for being available 24/7, and ever ready to fix anything in my apartment. I will highly recommend you over a million times. Thank you very nice homes.

April 9, 2021
Unprompted review
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Reply from Very Nice Homes

Hi Nneka

Wow, we're blown away by your review. We work very hard to provide a homely feel to the homes but also aim to make all housemates feel welcome so it’s very heart-warming to hear this. We hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 4 out of 5 stars

All helpful and any questions were…

All helpful and any questions were answered in time. Good people working here.

March 4, 2021
Unprompted review
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Reply from Very Nice Homes

Hi Meida

Thank you for sharing your great experience and giving us a recommendation! It was a pleasure to have helped you and hope you continue to enjoy your stay with us.

Best wishes
Very Nice Home

Rated 5 out of 5 stars

Lovely customer service

Lovely customer service, professional and reliable.

March 3, 2021
Unprompted review
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Reply from Very Nice Homes

Hi Victoria

Welcome to Very Nice Homes and thank you for taking the time to provide feedback. We sincerely hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

Great help

Great help! Easy move, for my first time I couldn't have been guided and helped out more

December 21, 2020
Unprompted review
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Reply from Very Nice Homes

Hi Jodie

It was a pleasure to have helped, thanks for the positive review and we wish to take this opportunity to say; 'Welcome to Very Nice Homes'.

Best wishes
Very Nice Home

Rated 5 out of 5 stars

Great experience with very nice homes…

Great experience with very nice homes from the viewing to the moving in date everything was smooth . Their homes are very clean, the application process is straight forward easy to follow and they have a great communication.

November 4, 2020
Unprompted review
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Reply from Very Nice Homes

Hi Carol

Nice to hear your review, we work very hard to provide a homely feel to the homes but also aim to make all housemates feel welcome from the viewing process the way to getting them moved-in. We hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

Everything is nice and tidy.

October 5, 2020
Unprompted review
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Reply from Very Nice Homes

Hi Arafat

Thank you for sharing your great experience and giving us a recommendation! It was a pleasure to help you and we wish to take this opportunity to say; 'Welcome to Very Nice Homes'.

Best wishes
Very Nice Home

Rated 5 out of 5 stars

Very nice agency and very nice home

From the beginning, this agency has been nothing but helpful. I was able to see the flat within 3 days of contacting them, and when I got there, Rozan was extremely helpful and seemed like she had a good relationship with tenants.
After securing the room, Sherah has been looking after me throughout the whole process and has been extremely kind and helpful!
I genuinely can’t say about word about the agency themselves. Only thing that concerned me about the place I will be staying in, is the fact there is a security camera in the kitchen. I’ve never seen this before, as they’re usually outside the back door, however I’ve been reassured by Rozan that this is due to the fact all tenants are working professionals but strangers, so it is for our safety, which I now understand.

October 5, 2020
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi Anna

Many thanks for your review. We work very hard to provide a homely feel to the homes but also aim to make all housemates feel welcome from the viewing process the way to getting them moved-in, so it’s very heart-warming to hear that you think of us as family. We hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

The process was really smooth

The process was really smooth. They are very understanding and they really aim to help meet their clients demands even short notice ones. I am glad I choose to rent through very nice homes, they are very reliable. And I was quite impressed with the process.

October 1, 2020
Unprompted review
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Reply from Very Nice Homes

Hi There

Thanks for your review! We really appreciate you taking the time to provide feedback and we're very happy to have been of service to you. We sincerely hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

Rated 5 out of 5 stars

The Best Company

I really loved how professional and efficient this company is, thank you especially to Saleem that helped me with all the information that I needed in the beginning and to Sherah for helping me through the process. They were really helpful, nice and friendly. I will definitely recommend

September 21, 2020
Unprompted review
Very Nice Homes logo

Reply from Very Nice Homes

Hi Alexandra

Thanks for your review! We really appreciate you taking the time to provide feedback and we're very happy to have been of service to you. We sincerely hope you continue to enjoy your stay with us.

Best wishes
Very Nice Homes

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