Viaggiare Rent - Verona Reviews 

Brilliant service from start to finish

Nice car, good experience

Exceptional Experience with Viaggiare
Highly Recommend!

I recently rented a car from Viaggiare and was absolutely delighted with every aspect of my experience. From start to finish, they exceeded my expectations, and I wouldn't hesitate to use them again or recommend them to anyone in need of a rental car.

The vehicle I received was nothing short of perfect – brand new and absolutely immaculate, inside and out. It's always a pleasure to drive a well-maintained car, and Viaggiare clearly takes pride in their fleet.

Beyond the car itself, the staff were truly great. Every interaction was professional, friendly, and efficient, making the entire process stress-free.

Furthermore, I found their pricing to be very reasonable, offering excellent value for the quality of service and vehicle provided.

Finally, the pickup and drop-off process was incredibly fast and easy. This efficiency is a huge plus, especially when you're on a tight schedule or just eager to start/end your journey without hassle.

Viaggiare delivered an outstanding car rental experience, and I'm genuinely happy with my choice. Thank you, Viaggiare, for making my trip so much smoother and more enjoyable!

Great easy service and the staff were very helpful

Dreadful service from this company. We were due to pick up a car from Verona Airport on the 5th July but when we arrived we were told we were 15 minutes over the alloted 1 hour time we had to collect the car, due to our flight being slightly late and the girl at the Viaggiare desk being out for a cigarette for at least 10 minutes, and our booking had expired. This girl was extremely rude and couldn't move onto the next customer quick enough. There was no attempt to show empathy towards us, despite the fact we had a young child with us. This was an appalling welcome to Italy and we will absolutely not book with this company again.

Straight forward pick up at verona airport but if the desk was busy then this may have been an issue. In this occassion it took 10 minutes from desk to car after completing the paperwork at the desk.

Drop off remember to take a ticket at the entrence to the airport to access the rental aread.
Again straight forward drop off as the desk was quiet. Remeber to keep the inside of the car clean as they may charge 25 Euros for cleaning if leaving a mess like rubbish/trash etc.
I recommend taking the Gold package for piece of mind. This package for me with the rental allowed for a free upgrade on this occassion.

Great job well done 👏

Hassle free check in and check out service. Nicholas was great. Thank you!

Desk staff were great. Drop off was really quick and efficient. Car was in good condition. Would definitely use again.

The customer service and quality of goods was comparable to the better known international brands. Because the price was so competitive I was worried there'd be issues but I needn't have worried, all was great.

Very good and clear instructions, thank you!

The lady who facilitated the collection of the car spoke great English and was most pleasant to deal with. She was very patient too.

Just perfect, staff excelent

Everything was fine. Thanks for the good car and for the exellent service!

I returned the car in Verona. Super nice service, fluently speaking English. All great and fast. Thank you!

Excellent service car very cheap and easy for driving thanks

Very easy process. Perfect car, as described. Very competitively priced. Would highly recommend

We got an unexpected upgrade which was nice.

We had a late check in and expected some difficulty due to time of night and tiredness.

However this wasn’t the case, smooth transaction, great car and service to follow.

Thanks

A good experience all round. Nice car. Efficient collection and delivery plus swift release of deposit. Helpful staff. Thank you.