Victoriabeds Reviews 

191
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I was a bit dubious about buying a bed off a company on facebook but so glad I did i love my bed would def buy again

Rated 5 out of 5 stars

Ordered via Facebook on Wednesday and received Friday impressed delivery driver wasn’t much help but overall the bed is huge and amazing photos do no justice on how lovely and nice the quality is. Cam... See more

Company replied

Rated 5 out of 5 stars

Experience from start to finish has been amazing. From designing my bed, size etc all questions answered so kind and polite. I was so jubious ordering via facebook but wow we aren’t disappointed at al... See more

Company replied

Rated 5 out of 5 stars

Victoria beds have rescued us twice now after dealing with 2 awful companies. We only had to get rid of our first one because it wouldn’t fit up a narrow staircase. Never fail to disappoint, fast deli... See more

Company details

  1. Bed Shop

Written by the company

Customise your dream bed with us any size or colour and let us make bring it to life for you. Affordable Beds. Quality Unbeaten.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

191 reviews

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No recent history of asking for reviews

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4.5

All reviews

(191)

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Rated 5 out of 5 stars

Victoria beds have rescued us twice now…

Victoria beds have rescued us twice now after dealing with 2 awful companies. We only had to get rid of our first one because it wouldn’t fit up a narrow staircase. Never fail to disappoint, fast delivery, trustworthy company.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Couldn’t fault these

Couldn’t fault these. Fantastic company and if you’re thinking about buying a bed do it through these. Great price with great communication always. Very fast delivery 10/10

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

After being messed about by another…

After being messed about by another company, I nervously went on to look for another affordable company to order from. Victoria beds provided excellent customer service from start to finish and put my mind at ease.

I placed my order on the Friday and recieved the bed on the following Wednesday.
As promised they gave me a time slot the night before delivery, and the delivery driver contacted me when he was 25 minutes away.

The bed was packaged very well and beautiful. My daughter and I are very pleased 😀 I would definitely order again from this company. Thank you Victoria Beds.

October 16, 2024
Unprompted review
Rated 1 out of 5 stars

The worst quality of beds

The worst quality of beds. The customer service is very harsh and calls you with names. I was called stupid clown. I would never ever recommend such a company to anyone. There are many better bed companies out there.

August 19, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID!!!

AVOID!!!! I received abusive messages and got blocked because I declined to order due to the lack of actual bed photos in the fabric I desired, and they didn't offer fabric samples. The fabric photo provided was darkened, which made me hesitant to place an order. It's disappointing that a business would react in such an immature way. Judging by the numerous angry reactions on their Facebook posts, this seems to be a recurring issue. They immediately block customers who express dissatisfaction. I highly recommend avoiding this business altogether.

March 13, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID THESE SCAMMERS!

AVOID THESE SCAMMERS!!
Bought a gas lift bed after only 7 weeks it's spraying gas from the mechanism it's faulty & dangerous. Had to argue about getting a replacement part but only if I drive to Leeds to pick up the part or pay another £20 for postage. Crazy guy on the messages was being so rude and calling me names then blocked me. The most unprofessional company I've ever come across. Will be contacting trading standards about these fraudsters.

March 1, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMM!

The absurd abuse I have received from this company is shocking harassing me at quater past 11 at night to send them ID or a utility bill because I ordered a white bed because they claim I don’t live at my address because of a colour of a bed.

Breaking GDPR rules by sending me a screenshot from another customers chat with there utility bill saying I am being awkward and then harassing me over and over again for me to send them my back details.

They even told me “honestly grow up” “you are showing a weird side of you” “don’t make yourself look stupid” “are you okay is there something wrong with you” telling me to call them at that time of the night at quater past 11 at night what type of company does business at that time of night let alone harass people.

What type of company this is. I am so glad that I will not be getting this after reading the reviews on here I am glad that I am not the only one who has had to deal with this.

I will be filling the charges with my bank to get the money back for delivery as I will not be sending them anymore personal details over and will be going somewhere with a bit of humanity and know how to speak to people.

Edit on this review.

They are claiming to now go to the police with my information because my dad spoke to them with the way they had spoken to myself. They are the ones withholding my money, absolutely scum and scammers !!!

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Hi recently bought a king size bed from…

Hi recently bought a king size bed from Victoria beds. Service was excellent no question was to big or small very helpfull. I ordered my bed on Tuesday and it got delivered on Thursday. Assembling the bed was straight forward didn’t take long at all. The quality of the bed is to a high standard for the price. Will definitely be recommending this company to my friends and family. Thanks again to the team at Victoria beds.

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow!! Super fast response and delivery. I cannot believe the value for money, my new bed is absolutely amazing! Thanks again!

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful beds

I bought a bed from Victoria beds a couple of months ago the bed I ordered was easy to put together and so quick and it's beautiful 😍
The communication with them was fab too! Would definitely recommend buying you're bed from them.

September 28, 2023
Unprompted review

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