VIDA GLOW Reviews 

85
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Enjoy the product, I've had a subscription for years. Recently realised I've accumulated at lot of loyalty points but disappointed with the minimum spends to redeem them. I was looking forward to a... See more

Rated 2 out of 5 stars

I have been using VidaGlow for 3 years now. Their customer service has gone completely down hill. They also no longer offer the bulk powder so each time you use it you have to throw away unnecessary p... See more

Company replied

Rated 5 out of 5 stars

I tried other, less expensive marine collagens because I can’t always afford Vida Glow, but all of them have paled in comparison. Most barely dissolve and they’re usually cheaper because they have les... See more

Company replied

Rated 3 out of 5 stars

Though the product is great, there are problems with their auto ship orders and their communication with those customers. It is a problem that has persisted in my case, even after drawing it to their... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Written by the company

Vida Glow is designed for real, active people. Busy, messy living that doesn’t have time for superficial beauty or complicated regimes. We specialise in active beauty solutions and scientifically formulated ingestible supplements. Founded in 2014, Vida Glow’s success has been built on our hero Natural Marine Collagen range – a clinically proven peptide powder that stimulates collagen production. Our priority has always been to create powerful, effective and easy-to-adopt products. So your beauty routine works as hard as you do.


Contact info

3.6

Average

TrustScore 3.5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(85)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome!!

Great product! Started using & saw results within 3 weeks. Will purchase again.

March 29, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Cynthia,

Thanks so much for your great feedback

Suze xx

Rated 5 out of 5 stars

Love this!!!

March 15, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Marrie,

We are so happy you are enjoying our products! Thanks for the lovely feedback!

Suze x

Rated 5 out of 5 stars

I absolutely LOVE Vida Glow!

I absolutely LOVE Vida Glow and refuse to do without it. I have seen the results in my skin, my hair and in every way I know Vida Glow is having a very positive effect on my body. I love how easy it is to incorporate its use in my daily life and the staff at Vide Glow are terrific. They have been prompt in responding to messages and very accommodating in responding to my requests. I can’t say enough about how much I love this product and the people who bring it to us. God bless you all!

March 15, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Barbara,

We are so happy you are enjoying our products! Thanks for the lovely feedback!

Suze x

Rated 1 out of 5 stars

Customer service is awful

Customer service is awful. Slow to ship items and Only part of my order was shipped , emailed them multiple times and still I’ve not received a reply as to where my remaining order is .

March 14, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Mr Yong,

Thank you for your review. I'm sorry to hear about your bad experience with us. I will look into your order for you and email you with an update. We do appreciate your feedback and again I do apologise for this inconvenience.

You can email me directly on clare@vidaglow.com if you would like to discuss this further.

Thanks,
Clare

Rated 2 out of 5 stars

The Product

The Product: I ordered the Vanilla Beauty Protein Powder, Vanilla Chai Beauty Sleep, and Banana Cinnamon Beauty Recovery. The Vanilla Beauty Protein is a little less chalky than Vega protein powder. I mix mine with unsweetened vanilla almond milk and it's ok, but I wouldn't want to use water. The vanilla chai beauty sleep is delicious and I can actually tell the difference in relaxation when I drink it before bed - I add it to warm (not hot) non-dairy milk. The banana cinnamon Beauty Recovery doesn't taste like much - I was really looking forward to a heavier banana and cinnamon flavour, but I can hardly taste either. I'm planning on trying the powders in smoothies to see if I can play down the slightly chalky texture and pump up the flavour.

The Experience: I was very disappointed that after waiting two weeks for my product, two of the three jars of the product were damaged (the seals were broken and the powder was coming out). I immediately emailed customer service and included photos of the damaged seals. I didn't get a response for three days - after emailing them, contacting them on their website, and reaching out on IG. The response I got was that they were closed on the weekend and that the damage was due to heat applied on sealing the containers and that the product was ok to consume. I had to go back and forth numerous times to get them to replace the damaged product - then I had to wait another two weeks to receive the replacement.

The product is decent, but it's not good enough to re-live the terrible customer service experience. There are other high-quality companies out there that are much more responsive and attentive to their customers.

March 12, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Angela,

Clare here, I just wanted to personally follow up here again to apologise for the bad experience you have had with us.

I do appreciate your feedback and I have taken your points on board. Customer service is very important to us and we continue to ensure we are offering the best customer service possible to our customers.

It's great to hear you are enjoying our products and you are noticing a difference thank you. In terms of our Beauty Recovery which is Banana and Cinnamon flavour, the recommended serving size is 2 scoops per serve in 250- 600ml of water or plant based milk. I prefer to take with plain water but it is also great to have the option to mix our Beauty Powders into smoothies. In fact we regularly post smoothie recipe options on our social media channels which you can use for inspiration.

Please feel free to get in touch with me if you have any further queries.

Clare xxx

Rated 5 out of 5 stars

Love Vida Glow

Love Vida Glow! Great products, great service!

March 11, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Jess,

We are so happy you are enjoying our product :)

Suze xx

Rated 5 out of 5 stars

On-Point.

Service has been on-point since day one. Delivery is also a breeze.

March 7, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Peggy

We are so happy you are enjoying our services :)

Suze xx

Rated 4 out of 5 stars

I love Vidaglow and see the benefits of…

I love Vidaglow and see the benefits of taking it, however I wish there were more benefits of having a subscription ie: samples of new products or goodies from partners as an incentive to continue with the service.

March 4, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Tashar,

We are so happy you are enjoying our product :)

Suze xx

Rated 5 out of 5 stars

I love Vidaglow!

I love Vidaglow! It’s beome a part of my daily routine, and I can see and feel the difference.

February 28, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Lori,

We are so happy you are enjoying our product :)

Suze xx

Rated 5 out of 5 stars

Marine collagen and Beauty Sleep Powder

I have been using Vidaglow's original marine collagen for a couple years now and love what it does for my skin, hair and nails. I decided to try the Beauty Sleep powder this go round, and i find on days that I skip it, I am much more restless when bedtime comes. The taste is also great.

February 26, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Nicole,

Thanks so much for our lovely feedback!

Suze xx

Rated 5 out of 5 stars

VIDA GLOW IS LIFE

I have been using Vida Glow since December 2017, and it was the best decision I could have made!! Ever since they revamped their website, everything is even BETTER than before, too. And I am HERE. FOR. IT.

I've had the Blueberry, Mango, and Pineapple Marine Collagen, and I have, also, had the Beauty Greens, Mind, and Chocolate Protein. I am, absolutely, obsessed with the results. My nails have been growing so long and beautifully, and my hair has such a lovely, natural, shine to it. MY SKIN GLOWS as if hydrated by the goddesses, themselves. Have I mentioned my energy levels are amazing during the day? But with no crash at night!

Vida Glow is an amazing company that ABSOLUTELY gets you results. 11/10 would recommend to ANYONE. <3

February 22, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Laurlena,

What a fantastic review. We are delighted that you are enjoying our products as much as we do! Love that your skin is amazing and energy levels are UP!
Thanks so much for the love!

Suze xx

Rated 5 out of 5 stars

LOVE the products!

I have been using Vida Glow marine collagen packets for a couple years now. The internal support it offers my hair and skins is incredible. Vida Glow's customer service is commendable as well. Now that the Beauty powders are out, this just adds to the satisfaction of the company. I will make my way through all the flavors. :) Stoked on finding you all!

February 22, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Audrey,

We are so happy you are enjoying our product.

:)

Suze

Rated 4 out of 5 stars

I love the product

I love the product. I had a bit of a problem with the delivery because I think my package got lost but I called customer service and they were very helpful.

February 22, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Marcella,

Thanks so much for your lovely feedback.
We shall take your delivery situation on board

Thanks,

Suze

Rated 4 out of 5 stars

The taste is not the best

The taste is not the best. Vega Protein has the best taste. Both products have nearly identical base ingredients, Vida has added chia seeds and digestive enzyme supplements.

February 12, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Stephanie,

Thank you for your review.

The flavour of our Beauty Protein is designed to be fairly subtle to ensure it is not too overly sweet. You can also enjoy Beauty Protein in smoothies if prefered, although it can also be taken on its own also.

Along with the Chia Seeds and digestive enzymes you have mentioned, our key ingredient in Vida Glow Beauty Protein (which is our point of difference) is our Organic Hemp Protein which is an excellent source of protein because it contains all the known amino acids, including the 9 essential amino acids that the body can't produce on its own and must take from dietary sources.

Consuming amino acids are a great importance for the health of our largest organ, our skin. Two in particular, which our Hemp is rich in, directly affect the natural production of collagen in our bodies. These are Proline and Lysine. Proline is considered a non- essential and Lysine one of the nine essential amino acids. Together with Vitamin C they are responsible for producing procollagen that converts to collagen types 1 and 111 which enhance the appearance and health of the skin.

Along with Certified Organic Hemp Protein, our Beauty Protein contains, Pea Protein, Brown Rice Protein, Sacha Inchi Protein and Chia Seeds which are packed with healthy omega fatty acids and digestive enzymes.

If you have any further questions regarding our Beauty Protein please feel free to contact us directly at hello@vidaglow.com and we would be happy to help with any concerns you may have.

Thanks, Lara @ Vida Glow :-)

Rated 5 out of 5 stars

Fabulous

I never have any problems making online purchases. I'm so happy blueberry is available, pineapple is my other fav. Flavors are delicious and easy to take anywhere you go.
I don't use it as much as I should, but I can tell the difference with my hair. It usually grows fast, but it seems to grow even faster and thicker. Doesn't fall out as much as it use to.
I do recommend this product to friends and fam, but it is on the pricier side for most. Please keep these two flavors in stock and I will keep buying them. Thanks!

February 11, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Lea,
Thank you for your lovely feedback! We're glad you are seeing amazing results!
Mel x

Rated 5 out of 5 stars

I've used vida glow marine collagen for …

I've used vida glow marine collagen for years and was excited to try the new beauty powders. I ordered beauty greens and have already noticed a difference! I have more energy and I'm not experiencing my usual caffeine crash mid-afternoon. I will continue to order and look forward to trying all the new beauty powders!

February 9, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Courtney, Thank you so much for your lovely feedback! We're so glad you are loving our beauty greens :)
Mel x

Rated 4 out of 5 stars

I started to use vida glow Marian …

I started to use vida glow Marian collagen about 2 months ago one scoop per day , first of all I noticed difference on my nails , they become very strong and grow very fast, after one month my skin become very glowy and more healthy looking, I gave you 4 stares cause I didn't notice any difference on my hair , still dry and fuzzy , I noticed a few baby hair but nothing else.

I tried the original taste , to me it taste like fish and I had to put it in a very strong drink so I can drink it, and I tried the pineapple and it taste good
I think I will purchase it again

February 8, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Duaa,
Thank you for your lovely feedback!
Mel x

Rated 5 out of 5 stars

Vida glow has made me glow!

Vida glow has made me glow!
I find it hard to give reviews and rarely do. However after almost a year of using Vidaglow, well it’s obvious to me that I must like it. I have been a nail biter since I was 5 and while I have quit for a couple years twice I’ve always gone back to biting because my nails broke anyways (they WERE always so thin).
Anyways I FINALLY have nails my Mom would be proud of. My absolutely ridiculously dry skin is now just normal levels of dry, and I think my hair is doing well too. As a super curly girl it’s hard to tell. I started taking this to prep for my wedding in October and now that’s it’s January and the wedding is passed I am not stopping. I love my improved skin and nails way too much.

January 30, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Thank you for your amazing feedback Krista! It makes us so happy to hear how our products have helped with your beauty concerns! :)

xx

Rated 5 out of 5 stars

Great service.

January 16, 2018
Unprompted review
VIDA GLOW logo

Reply from VIDA GLOW

Hi Tammie,
Thank you so much for your kind review. We are delighted to hear you're enjoying your Vida Glow experience and I hope you love our products just as much as we do :)
Vanessa xx

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look