Virtual Reality Rental Reviews 

117
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I rented a PC to play with a friend on holiday and it was the easiest and friendliest process! Graham is an excellent communicator and the PC is brilliantly set up to hit the ground running as soon as... See more

Rated 5 out of 5 stars

Amazing! Graham was incredibly helpful and everything went as best as it could have. Super easy to organise, everything arrived on time and was in perfect condition 10/10.

Rated 5 out of 5 stars

Graham Parker gave up his time without charge to come and set up our virtual reality headset. I work for Ronald McDonald Charity. I rung him and he volunteered his time to come and help me. He was inc... See more

Rated 5 out of 5 stars

Easy to rent, good communication. I liked that the Meta Quest 2 headsets had additional padding so that it didn’t feel heavy or got too sweaty when wearing it for a long time. Battery lasted well, goo... See more

Company details

  1. Electronics Hire Shop
  2. Audio Visual Equipment Rental Service
  3. Equipment Rental Agency
  4. Event Technology Service
  5. Party Equipment Rental Service
  6. Video Game Rental Store

Written by the company

Virtual reality rentals across all of New Zealand since 2013. Shipping New Zealand wide, we hire virtual reality headsets, gaming PCs and PS5 consoles, fantastic for birthday parties, gaming, business events & expos, and amazing your friends & family! Options include Meta Quest 3 / Quest 3S / Quest 2, Apple Vision Pro, Pimax Crystal Light, Bigscreen Beyond 2e, Oculus Go, PlayStation 5 consoles and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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No recent history of asking for reviews

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4.9

All reviews

(117)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service! Quick to respond and the VR games were super fun, lots to choose from.

September 25, 2022
Unprompted review
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Reply from Virtual Reality Rental

Thanks so much Kim! :)

Rated 5 out of 5 stars

Very professional, with great quality gear

Great communication from Graham from the outset. The equipment arrived 2 days later, was easy to setup, and worked well. Easy to return the gear too with the pre-printed return label and packing instructions.

September 9, 2022
Unprompted review
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Reply from Virtual Reality Rental

Thanks so much Ben, that's wonderful to hear and I'm really glad I could help :)

Rated 5 out of 5 stars

This was an awesome experience

This was an awesome experience. Hired the twin oculus set for me and my daughter and we loved it.

Haven't done VR before but the instructions and the games were easy to set up. Good selection of apps and games. Overall, I highly recommend for kids birthdays.

The delivery and return process was also super easy and safe.

September 2, 2022
Unprompted review
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Reply from Virtual Reality Rental

Thanks very much for renting and for the awesome recommendation Alex!

Rated 5 out of 5 stars

Great quality service

Great quality service! I hired some headsets for for my son's birthday party and Graham was a pleasure to deal with throughout the process. He provided lots of helpful tips and instructions, to ensure we made the most of our rental and our VR experience was fantastic. The headsets had a large selection of games - so much fun to be had for all ages! I would highly recommend using Virtual Reality Rental.

July 31, 2022
Unprompted review
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Reply from Virtual Reality Rental

A huge thank you for renting and for the review Amanda, and it was great to hear it was really well enjoyed at his birthday :)

Rated 5 out of 5 stars

Hiring the VR set was a breeze

Hiring the VR set was a breeze! Right from the initial enquiry, where Graham was super helpful and accommodating!
The set arrive exactly when it was supposed to, and the instructions that come with the gear is so well laid out and easy to follow, that even somebody “technology challenged” such as myself, was able to set it up easily.
The quality of the experience blew me away! Hired for the kids, but the adults had a load of fun with it too!
Highly recommended! You will not be disappointed 👍😊

July 28, 2022
Unprompted review
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Reply from Virtual Reality Rental

A huge thank you Shaunn for renting and also for your recommendation :)

Rated 5 out of 5 stars

What a great service

What a great service - Graham is really helpful, responsive and flexible. This was a big hit with the kids.

July 6, 2022
Unprompted review
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Reply from Virtual Reality Rental

Thanks very much David, that's great feedback to receive and I'm glad it was a big hit! :)

Rated 5 out of 5 stars

Wonderful!

Graham was extremely knowledgeable and helpful throughout the booking process. He was very easy to get hold of and prompt with email replies. He provided plenty of instructions, and the equipment was all great quality and clean. Would definitely recommend!

June 17, 2022
Unprompted review
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Reply from Virtual Reality Rental

Thanks for your recommendation Lisa, I'm very glad I could be of help :) Thanks again for renting!

Rated 5 out of 5 stars

Awesome birthday experience …

I was so happy to come across this business. Made my son's 16th so much fun for everyone. Easy and quick service and lots of options for VR.
Thank you.

June 10, 2022
Unprompted review
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Reply from Virtual Reality Rental

I'm really glad you came across us too, thank you Jessica, and it's wonderful to hear the VR made your son's birthday so much fun! Thanks again for renting :)

Rated 5 out of 5 stars

Amazing service and great products

Graham provided amazing service when we hired 2 oculus 2 sets for my 9yr olds birthday weekend. The communication was great, really clear instructions and postage worked really well. We will definitely recommend to our friends and will use again in the future! Thank you

June 6, 2022
Unprompted review
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Reply from Virtual Reality Rental

Thank you very much Kathryn for renting and for leaving a review! I'm really glad you enjoyed the VR and the service :)

Rated 5 out of 5 stars

A++++

Such an awesome rental idea! Our son and his friends(and parents/whanau 😉) absolutely had a ball.
Graham was fantastic to deal with. A+ communication and service!

May 9, 2022
Unprompted review
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Reply from Virtual Reality Rental

Thanks Kim, that's awesome to hear they had a ball with the VR and I'm really very glad I could help :) Thanks again!

Rated 5 out of 5 stars

Graham was an absolute professional to…

Graham was an absolute professional to deal with from the start. He really made the whole experience of hiring the equipment easy. I have to say this was probably the best customer service experience I've ever received! (Thank you Graham!) We had so much fun with the Oculus quest2 headsets and will absolutely hire again in the future.
We couldn't be happier with our experience!!

May 6, 2022
Unprompted review
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Reply from Virtual Reality Rental

Thank you so much for taking time to write a review Bryony and I'm very glad I could help make the process easy and that you had tons of fun with the VR :)

Rated 5 out of 5 stars

Overall great experience.

Really appreciate how smooth and easy this service was, the VR arrived super quick in time for my sons birthday and the instructions and good communication made it such an enjoyable experience. Will definitely be hiring again, recommended a+++

May 6, 2022
Unprompted review
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Reply from Virtual Reality Rental

Thanks very much for your recommendation and that's wonderful to hear you'll be renting again! Thanks for renting :)

Rated 5 out of 5 stars

Oculus Quest 2 rental

We hired an Oculus Quest 2 for a weekend party. The unit arrived well in advance of the date so we had plenty of time to set it up and test everything, not to mention the extra time with the unit. Graham was great to deal with and everything went smoothly.

April 15, 2022
Unprompted review
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Reply from Virtual Reality Rental

Thanks very much Andrew, I'm really glad I could help everything go smoothly :)

Rated 5 out of 5 stars

Highly recommend!

Graham was extremely helpful and communicative, and the rental gear was in perfect condition. The whole experience was easy and good value. Highly recommend VRR!

March 22, 2022
Unprompted review
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Reply from Virtual Reality Rental

Thanks very much Nicole, that's really great to hear :)

Rated 5 out of 5 stars

Our first time venturing into the VR…

Our first time venturing into the VR world was easy and trouble-free thanks to Graham and the VR Rental team! We rented an Oculus Quest 2 for my son's 13th birthday, and we all loved the experience, especially my son! Being new to VR, I wasn't sure how easy it would be to set up and use, but the excellent communication and instructions made the process simple and problem-free. We would definitely recommend these guys if you are thinking about trying VR out or looking for a great idea for your teenager's birthday!

February 19, 2022
Unprompted review
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Reply from Virtual Reality Rental

Thanks very much for the recommendation Jennifer, it's great to hear it was really well enjoyed :D Thanks again!

Rated 5 out of 5 stars

Great experience all round.

High quality, well-maintained gear and a team that was eager to sort out any issues that may have arisen. I'd highly recommend Virtual Reality Rental to anyone looking to dip their toes into VR.

February 12, 2022
Unprompted review
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Reply from Virtual Reality Rental

Thanks so much for the recommendation Nabeel, I'm really glad we were able to help you try VR :)

Rated 5 out of 5 stars

Great service

I was a little apprehensive at first to rent a headset out. I felt my needs were a little different to what was being advertised. My intention was to give a headset a bit of a try out before I go ahead and buy it from a retailer. I have to say, I did not need to hesitate. The service provided was speedy, well communicated and well thought out on part of the business owner. I would recommend this to anyone thinking of wanting to give a headset a go before committing and would not hesitate to use this service again.

February 11, 2022
Unprompted review
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Reply from Virtual Reality Rental

Thanks very much Karl, I'm really glad you decided to give renting a go and that you enjoyed the service :) Thanks very much for renting!

Rated 5 out of 5 stars

Not sure? Read this.

If you're anything like me, you're reading this review because you're on the fence about renting VR sets (for whatever reason). Let me tell you that you really can't go wrong here. This is hands-down the best and most stress-free rental (talking about anything you can rent) experience i've ever had. Think of something nice/useful during the rental process and i guarantee you this team provides it.

We rented two Quest 2 headsets over the long weekend, it was amazing! The gear for sure but also how easy VR Rentals made it, got the sets 3 days earlier than planned and could use them immediately, extremely detailed how-to guides, access to so many games and apps we never got near trying everything. I'm sure you've had crusty rental gear once or twice but those headsets were immaculate and fully charged right out of the box.
Why are you still reading this? If the opinions of a stranger on the internet has any sway on your decisions then go ahead, pick your favourite headset(s) and click the "Rent Now" button, you won't regret it 😉

February 9, 2022
Unprompted review
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Reply from Virtual Reality Rental

Wow thank you so much Pierre, that's a truly awesome review to receive!

Rated 5 out of 5 stars

Very happy!

It's my 3rd time hiring with Virtual Reality Rentals. I've had a great experience every time. Graham has lots of selection with different VR headsets, games to hire, and all the equipment you could need if you don't have a PC capable. He also personally responds promptly to any emails, is great for trouble shooting and friendly customer service. Everything comes well packaged and secure with step by step instructions for set up, FAQ's and also how to repack it at the end with custom packing in the box already. I've recommended hiring from Virtual Reality Rental's to a lot of my friends. Thanks again for another great VR experience! Will definitely hire again.

January 6, 2022
Unprompted review
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Reply from Virtual Reality Rental

A huge thanks for renting again Shay and for your recommendation :) That's really wonderful to hear you'll be keen for another VR experience in the future too.

Rated 5 out of 5 stars

We rented VR gear for 5 days for our…

We rented VR gear for 5 days for our sons 10th birthday on a spur of the moment decision. It was over the new year period so was unsure about courier timeframes and received a message within minutes from Graham providing an option to pick up as he lived nearby. It worked out fantastically and was a hit with the kids over the holiday period. Graham’s communication is top notch and would definitely recommend this to others.

January 1, 2022
Unprompted review
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Reply from Virtual Reality Rental

Thanks very much for the review Blair, I'm really glad I could help with your sons birthday :)

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