Virtual Reality Rental Reviews 

117
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I rented a PC to play with a friend on holiday and it was the easiest and friendliest process! Graham is an excellent communicator and the PC is brilliantly set up to hit the ground running as soon as... See more

Rated 5 out of 5 stars

Amazing! Graham was incredibly helpful and everything went as best as it could have. Super easy to organise, everything arrived on time and was in perfect condition 10/10.

Rated 5 out of 5 stars

Graham Parker gave up his time without charge to come and set up our virtual reality headset. I work for Ronald McDonald Charity. I rung him and he volunteered his time to come and help me. He was inc... See more

Rated 5 out of 5 stars

Easy to rent, good communication. I liked that the Meta Quest 2 headsets had additional padding so that it didn’t feel heavy or got too sweaty when wearing it for a long time. Battery lasted well, goo... See more

Company details

  1. Electronics Hire Shop
  2. Audio Visual Equipment Rental Service
  3. Equipment Rental Agency
  4. Event Technology Service
  5. Party Equipment Rental Service
  6. Video Game Rental Store

Written by the company

Virtual reality rentals across all of New Zealand since 2013. Shipping New Zealand wide, we hire virtual reality headsets, gaming PCs and PS5 consoles, fantastic for birthday parties, gaming, business events & expos, and amazing your friends & family! Options include Meta Quest 3 / Quest 3S / Quest 2, Apple Vision Pro, Pimax Crystal Light, Bigscreen Beyond 2e, Oculus Go, PlayStation 5 consoles and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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No recent history of asking for reviews

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4.9

All reviews

(117)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience both with game…

Fantastic experience both with game play / use and the logistics of hire!
Graham was super helpful and had lots of clear instructions included, so that even I could set up and use these. He had a seamless delivery/return system, and the boxes were clearly labelled for item placement, meaning it was impossible to overlook anything.
The game range was also appreciated - Everyone had different favourites, but had lots to do.
Thanks for a great week!

November 19, 2021
Unprompted review
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Reply from Virtual Reality Rental

Thank you Teresa for renting, and for taking the time to leave feedback :) It's wonderful to hear you had a great week :)

Rated 5 out of 5 stars

It was so amazing

Hiring the VR gear was very easy with good communication. Comprehensive, easy to follow instructions to setup the headset. A large range of games to enjoy. I loved the experience.

November 10, 2021
Unprompted review
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Reply from Virtual Reality Rental

Thanks very much for leaving reviews across the various places Elliot, and I'm glad it was an easy process and well loved :)

Rated 5 out of 5 stars

Oculus Quest 2 Rental

I found out about Virtual Reality Rental (VRR) through work where we rented a couple of sets to give employees exposure to VR as part of our strategy. This review is about my subsequent personal rental. Firstly, Graham was very responsive (less than 2 hours) to my online enquiry in the weekend which was great. I had a couple of subsequent question via email which were also answered promptly. After I arranged the rental (Oculus Quest 2) and set the transaction up, the item shipped and arrived when exactly it was supposed to. Upon opening everything was there to get going - no calls to VRR were needed.
My 10 year old son was hovering over my shoulder as I set it up - he had already gone online and figured it all out so was more than happy to direct me :-)
It was easy even for my relatively unskilled person to get it going. There were plenty of games on the system for the family to use - I rented this for the last week of school holidays and that was a great idea - it was also great for discipline as all I had to do was say - I'll pack it up and ship it back early and my 10 yr-old boy stepped back into line!
Games were fun - played a few myself, graphics very realistic and some situations felt very real - "Richies' Plank Experience" almost gave me vertigo.
Graham sent me an email during the rental to see how it was going - much appreciated.
Packing up and shipping back was also easy.
Overall a very good experience and one I will do again in a while as a treat for the kids. Highly recommended.
Rich.

October 19, 2021
Unprompted review
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Reply from Virtual Reality Rental

A huge thanks for taking the time to leave a detailed review Richard, and it was a pleasure renting to you :) I'm really glad it was well enjoyed!

Rated 5 out of 5 stars

Very quick and easy

Very quick and easy, the headset was shortly sent after payment.

Graham is very friendly also which is a bonus!

October 12, 2021
Unprompted review
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Reply from Virtual Reality Rental

Thank you so much, I'm glad I can provide the service :)

Rated 5 out of 5 stars

Highly recommended

Highly recommended, We hired the Quest 2, the equipment is well maintained and easy to use. The package is well thought out with an easy to use guide to make getting started easy.

October 11, 2021
Unprompted review
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Reply from Virtual Reality Rental

Thank you Sharon, that's great to hear :)

Rated 5 out of 5 stars

Would definitely hire again!

Would definitely hire again!, Great to do business with, Graham was helpful, replied to emails quickly, offered great advice. VR arrived on time, was easy to setup, repackage and return.

Ps: repackaging is easier if you take a photo of how neatly its packaged before ravaging the box of its contents. :)

October 7, 2021
Unprompted review
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Reply from Virtual Reality Rental

Thank you Solomon and that's really awesome to hear :) Great tip on taking a photo before unpacking too!

Rated 5 out of 5 stars

Awesome service and product.

Fabulous email communication and clear instructions at all stages of the rental. We had so much fun with the Valve Index and Half Life Alyx was just bloody incredible. The kids also had fun in the Lab. The whole experience was brilliant. Thanks!

October 7, 2021
Unprompted review
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Reply from Virtual Reality Rental

Thank you Sasha, that's really wonderful to hear and I'm very glad I could help :)

Rated 5 out of 5 stars

VR Rentals are the best

VR Rentals are the best. Graham is amazing, so knowledgeable and willing to help. Gear was immaculate, tidy and clean. Id highly recommend for a kids Birthday or just for some fun over the weekend.

October 4, 2021
Unprompted review
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Reply from Virtual Reality Rental

Thanks very much for the recommendation and I'm really glad I could help :)

Rated 5 out of 5 stars

Excellent Service

The Oculus Quest 2 was in perfect condition. Service was amazing and questions were answered immediately. Great experience would definitely hire again.
Thanks again,

September 28, 2021
Unprompted review
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Reply from Virtual Reality Rental

Thanks so much Hilary and that's wonderful to hear you'll consider renting again one day too :)

Rated 5 out of 5 stars

“Super good” and “very cool”

“Super good” and “very cool”. The kids words, not mine.

Hired some Oculus Quest 2 VR headsets for a kids birthday party in Kapiti. They loved it. We originally planned to go to a place in Porirua, but they are not operating in Level 2 and we would have been limited to half an hour if they were.

Having these at home for a few days meant they got much much much longer. Parents may have had a go too!

Postage easy and instructions and communication all outstanding. Will probably hire again for this year’s work function.

Also good to see the kids moving when using devices rather than the usual sitting around hunched over a tablet.

September 23, 2021
Unprompted review
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Reply from Virtual Reality Rental

Thanks for your feedback and that's really awesome to hear it was so well enjoyed :) Thanks very much for considering renting again

Rated 5 out of 5 stars

Can I give more than 5 stars?

Why can't we give more than 5 stars? VRR was great to deal with. The Oculus Quest 2 was in perfect condition and the service was second to none. Everything from the information provided via email to the written instructions with the unit were professional, timely and user friendly.

September 22, 2021
Unprompted review
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Reply from Virtual Reality Rental

A really huge thank you for the awesome feedback Glen! :)

Rated 5 out of 5 stars

It was a pleasure dealing with Graham

It was a pleasure dealing with Graham. Communication and support was excellent.
The VR items were securely stored and presented in a box with very clear instructions on how to use it.
There was a wide range of games to play on the system.

September 18, 2021
Unprompted review
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Reply from Virtual Reality Rental

Thanks very much for renting Christina, I'm glad I could help and it was a pleasure dealing with you too :)

Rated 5 out of 5 stars

Outstanding VR Rental

Great price, great service - very well organised, came with everything we needed and lots of extras too - outstanding communication, couldn't have asked for better. Highly recommend - thanks VRR!!

September 16, 2021
Unprompted review
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Reply from Virtual Reality Rental

Thanks for renting Brad, and for the recommendation :D It's great to hear the Oculus Quest 2's were really well enjoyed!

Rated 5 out of 5 stars

Fast, efficient and always good gear.

I've rented VR gear from Virtual Reality Rental a few times now. It's always a pleasure. The gear is in good shape, the instructions are super clear and the process is easy.

Recommend 100%

September 12, 2021
Unprompted review
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Reply from Virtual Reality Rental

Thanks so much for renting again and for the awesome recommendation :)

Rated 5 out of 5 stars

Great customer service.

Great equipment in perfect condition. Awesome customer service. I had no idea how VR worked, so I had a few questions. My emails were replied to in minutes with all the answers I required. Thanks heaps. Had the most fun.

September 7, 2021
Unprompted review
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Reply from Virtual Reality Rental

Thank you for renting Kelvin, I'm very glad I could help and that you had a lot of fun :)

Rated 5 out of 5 stars

Lockdown Hire A++

Emailed in regards to hiring the Valve Index, plus a computer to play it on. Graham replied instantly at 9pm, explained what I would need to hire, told me what games comes with it and sorted everything on the night. I tried to get it for the weekend but unfortunately I messaged too late but was lucky enough to be given an extra day free of charge.

Overall it was a very good experience and I throughly enjoyed using VR. I would definitely hire again, and was such a good way to pass time during lockdown.

Thank you so much!

September 6, 2021
Unprompted review
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Reply from Virtual Reality Rental

You're very welcome Daniel, thanks for taking the time to leave a review and I'm really glad I could help :)

Rated 5 out of 5 stars

Awesome service and had a blast with…

Awesome service and had a blast with the quest 2, Very helpful with emailing to arrange to hire and would recommend hiring again. Thanks heaps

September 5, 2021
Unprompted review
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Reply from Virtual Reality Rental

Thanks so much for the recommendation Blair, I'm glad you had a blast :)

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