Since I have actually tried their products for years, I know their customer service is absolutely top notch. They reach out to handle a problem better than a lot of companies although I have had very... See more
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Extremely overpriced item, regular selling $6.99, currently selling exact same product at $69.00. Product in no longer available, thus overpricing to an out of reach rate! Will NOT price match even... See more
Company replied
I have, so far, a very good experience with Vitamart. The service is really excellent. I always receive my products in a short time and everything is always perfect. I highly recommend Vitamart. J'... See more
Company replied
This company appears to be shady. Customer service isn’t available ever, they don’t respond to messages and Facebook messages bounce back. I was going to place an order with them, but I decided agains... See more
Company replied
Company details
Written by the company
Vitamart.ca is Canada's vitamin expert with our VITAMINS LOWEST PRICES guarantee. We offer 10,000+ quality vitamins and supplements you can TRUST with FREE Shipping & 100% Satisfaction Guarantee!
Contact info
3.4
Average
96 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Will definitely come back!
Great service and they have lots of hard-to-find items. Took time to answer questions and let me customize the packaging options.
May 4, 2020
Unprompted review
Reply from Vitamart.ca
Thanks for your review!
Vitamart is the best online supplement…
Vitamart is the best online supplement store in Canada bar none. So far I have made two orders and both arrived in 2 days...this will be my go to supplement store from now on.
April 25, 2020
Unprompted review
Reply from Vitamart.ca
Thanks for your review!
Reply from Vitamart.ca
Thanks for your review!
I have always been very happy with…
I have always been very happy with their products and the very fast delivery. However the last two orders have been a mess. First one was not my order but then my order was shipped quickly. The second order had only one of my items and now I have emailed twice with no response! There are still 4 items outstanding. What now?Is it due to covid 19?
April 14, 2020
Unprompted review
Reply from Vitamart.ca
Thanks for your review. We are so sorry about the hiccup with your order and trust that our customer service team was able to fix that for you. We apologize for the inconvenience and hope you are having a great day.
Kudos all around
Kudos all around. Best prices in Canada. Great Selection. Customer service..exceptional! Can't go wrong with this company.
March 16, 2020
Unprompted review
Reply from Vitamart.ca
Thanks for your review!
I have ordered products from vita mart
I have ordered products from vita mart. I find the delivery is timely and great customer service. They make the effort to satisfy your needs when asked questions. I would order again from vita mart.
November 14, 2019
Unprompted review
Reply from Vitamart.ca
Thanks for your review!
Excelent store!!
They have great prices and ship really fast. I'm really happy with the supplements I got from here.
October 25, 2019
Unprompted review
Reply from Vitamart.ca
Thanks for your review!
Quality products and quality customer service
Great prices, great selection, great sales. They always ship fast - really enjoy ordering from them.
July 9, 2019
Unprompted review
Reply from Vitamart.ca
Thanks for your review!
I have been through some issues with…
I have been through some issues with the mailing but it turned out it wasn't their fault and they help me through the whole process. Great price, great customer service! 5 stars
May 16, 2019
Unprompted review
Reply from Vitamart.ca
Thank you so much for your great review, Kevin! I am happy we were able to help make things turn out well even if they didn't start out that way :) We appreciate your support and hope you have an awesome day!
Impressive
Wow! I'm really impressed. Super fast shipping. Love to shop on their website. Great prices when I compare to other store. I'm glad I found this website while doing a search on google.ca.
April 10, 2019
Unprompted review
Reply from Vitamart.ca
Hi Nancy! Thanks so much for taking the time to send us a review!
We are so happy you found Vitamart.ca and are enjoying our Service :) We appreciate your support and hope you have an amazing day!
Dont listen to people with bad reviews
Dont listen to people with bad reviews, try it your self. The site is little old but their service is really good plus prices are cheaper than other. They offer many payment methods including Paypal.
June 4, 2018
Unprompted review
Reply from Vitamart.ca
Thank you for your feedback Nav! We truly appreciate your support. Also we will be launching a new version of our website in 2019 so it isn't so "dated" :)
Good products and pricing
Good products and pricing. Customer service is solid.
April 14, 2018
Unprompted review
Reply from Vitamart.ca
Thanks Trevor for your review! We really appreciate your support and if there is anything else we can do for you please just let us know. :)
Very Bad Website
Very Bad Website
After Making my purchase they told me to use paypal this is the frist time i have this anwser !!!
March 5, 2018
Unprompted review
Reply from Vitamart.ca
Hi Justin, thank you very much for your honest feedback. I am so sorry for the challenges our site caused. We need to do a better job of making the payment process page easier to use. We accept most major forms of payment: VISA, Mastercard, American Express, INTERAC and PayPal. We will be following up with you directly to provide any additional support that might help solve the issues. Thanks for your patience.
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