Just started my desk job 3 months ago, I had some neck pain, but ever since using Virtue Health's plan, this has improved massively. I’ve had a really positive experience since joining and now feel ve... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I need to keep track of my desk area and chair for my occupational health and so my manager can support me during my ill health. This assessment is so easy to use and the fact I can save it as a PDF s... See more
Fantastic online support - the reminders to do your exercises and stretches is a great little tool. How often do we say, "Oh, I'll do it late,r" then forget? The online videos and reminders are absolu... See more
Company replied
Having had many stationary job's at desk and only just started going to the gym, this was a breath of fresh air! to go along side my exercises in the gym. I loved that you not only cared about the phy... See more
Company details
Written by the company
Vitrue Health is on a mission to reduce musculoskeletal (MSK) pain for millions of users. With VIDA, a digital workplace assessment designed to address issues like back pain, we strive to ensure your teams' well-being while ensuring DSE compliance. Whether your teams are remote, in-office, or hybrid, VIDA is here to support them.
Contact info
Floor1, 15 Ironmonger Row, EC1V 3QG, London, United Kingdom
- support@vitruehealth.com
- vitruehealth.com
VIDA
Fast response to queries, clear communication, the website is easy to navigate.
January 26, 2026
Unprompted review
Having had many stationary job's in my working life.
Having had many stationary job's at desk and only just started going to the gym, this was a breath of fresh air! to go along side my exercises in the gym. I loved that you not only cared about the physical well being but the emotional and the mental health being. The exercises for sitting at the desk are brilliant and doable! I'm looking forward to continuing this journey, the reminders will help out tremendously!
January 15, 2026
Unprompted review
Virtue health
Just started my desk job 3 months ago, I had some neck pain, but ever since using Virtue Health's plan, this has improved massively. I’ve had a really positive experience since joining and now feel very well supported in my role.
January 14, 2026
Unprompted review
Virtual assessment
having a virtual assessment of my desk and being given neck exercises just helps me to understand what the problem is and how it was caused
January 12, 2026
Unprompted review
Really easy to use assessment tool with…
Really easy to use assessment tool with great tips on how to improve and also exercises to keep you in the right posture!
December 22, 2025
Unprompted review
Reply from Vitrue Health
Hi Komal,
Thanks so much for your kind words and the 5 stars ⭐️ That’s exactly what we love to hear - we’re so glad you found the VIDA assessment easy to use and the tips and exercises helpful! Keeping posture on track shouldn’t feel like a chore, so it’s great to know it's working for you.
If there’s ever anything else you’d like to see or any questions pop up, just give us a shout, we're always happy to help!
All the best,
The Vitrue Health Team
Amazing tool
Amazing tool. helped me understand how to set up my desk chair and everything so i can work better and more comfortably. Reduce pain in my body just to set up everything correctly. Thank you :)
November 26, 2025
Unprompted review
Reply from Vitrue Health
Hi Krisztina,
Thanks so much for the kind words and for taking the time to leave a review – we're so glad the tool helped you feel more comfortable and in control of your set-up. It’s amazing what a few small tweaks can do to reduce pain and make a big difference to how you feel at work!
If there’s anything else you notice or any questions pop up, just give us a shout – we're always happy to help.
Thanks again,
The Vitrue Health Team
Excellent tool
My company has just rolled this tool out and it's excellent. It offers a full desk assessment to check you're at the right distance from your desk, your screen is at the right height etc. either at home or in the office. The stretch reminders are great too, I lose track of time when I'm working, they only take 5 minutes and really help.
November 18, 2025
Unprompted review
Reply from Vitrue Health
Hi Sarah,
This is such great feedback - thank you! It’s brilliant to hear you’re getting value from the desk set-up guidance and the stretch nudges. They’re such a small shift but can make a big difference across the day.
If there’s anything you’re curious about or want to see more of, just give us a nudge!
Thanks,
The Vitrue Health Team
Great experience as personalised as it…
Great experience as personalised as it could be sking all the relevant questions.
November 18, 2025
Unprompted review
Reply from Vitrue Health
Hi Mohammed,
Thank you for taking the time to leave a review.
We’re really glad the questions felt relevant and personalised. That’s a big part of how we help predict, prevent and support recovery from pain. Everyone’s different, so tailoring the experience to you is key.
If anything ever feels like it could be clearer or more helpful, just give us a shout, we're always happy to help!
Thanks again,
The Vitrue Health Team
Motivational
Motivational, Highly supportive and helpful in daily life activities on daily basis.
Health is Wealth, Peace of Mind is Happiness.
November 4, 2025
Unprompted review
Reply from Vitrue Health
Hi Suresh,
Thanks so much for your kind words, we love your mindset!
It’s brilliant to hear VIDA’s supporting your day-to-day, and that it’s having a real impact. If there’s anything else you'd like to see from us, we're all ears and always happy to help.
All the best,
The Vitrue Health Team
its the gentle reminders in life
Fantastic online support - the reminders to do your exercises and stretches is a great little tool. How often do we say, "Oh, I'll do it late,r" then forget? The online videos and reminders are absolutely great and have helped me a lot - top work!
October 1, 2025
Unprompted review
Reply from Vitrue Health
Hi Lee,
Thanks so much! This is such lovely feedback to read - we’re really glad the reminders and videos are hitting the mark.
You’re absolutely right, it’s so easy to put stretches off and forget, we’ve all been there! So it’s brilliant to hear that the little nudges have helped you stay on track.
Thanks again for sharing, it really means a lot.
All the best,
The Vitrue Health Team
It was a simple and easy to follow…
It was a simple and easy to follow instructios
September 23, 2025
Unprompted review
Reply from Vitrue Health
Hi Maureen,
Thanks so much for the 5 stars! We’re really glad to hear you found the instructions simple and easy to follow - that’s exactly what we’re aiming for.
If there’s ever anything else we can do to help, we’re only a message away.
Thanks again,
The Vitrue Health Team
Love the interactive option to show how…
Love the interactive option to show how your desk is set up.
August 11, 2025
Unprompted review
Reply from Vitrue Health
Hi Marie,
Thanks so much for the 5 stars! We're really glad the interactive desk set-up tool worked well for you and hope it helps you spot what’s working, or what might need a little tweak. Even small changes can make a big difference in keeping discomfort and pain at bay.
If anything else pops up or you’d like a bit more support, just give us a shout, we're always happy to help.
Thanks again,
The Vitrue Health Team
Extremely helpful for work!
The Display Screen Equipment Assessment course from Vida proved very helpful for me, especially working from home & having an existing condition. The assessment gave me a great insight into my set up and the results were tailored perfectly for me, to incorporate exercises and stretches into my routine - which I'm sure all of us are guilty of not doing! The team feedback function is great for management and productivity too! Overall I would recommend Vida for the ease of use, helpful feedback and regular reports. Thank you!
August 6, 2025
Unprompted review
Reply from Vitrue Health
Hi Chris,
Thanks for the brilliant review! We’re chuffed the assessment gave you fresh insight into your home set-up, and that the tailored stretches slot nicely into your routine. Love that the extra feature’s are helping you stay on top of your own progress and productivity too.
We really appreciate the recommendation. If you spot anything we could improve, or just have a question, give us a shout, we're always happy to help! 😊
Thanks again,
The Vitrue Health Team
I love Vida
I love Vida, helps me with my carpal tunnel and the exercises are brilliant! also its free ! thank you
August 2, 2025
Unprompted review
Reply from Vitrue Health
Hi Zsofia,
That’s amazing to hear! We’re thrilled you’re loving VIDA and that the exercises are easing your carpal-tunnel symptoms, that’s exactly why we’re here: to help you predict, prevent and bounce back from pain.
If you spot anything else or have ideas on how we can make VIDA even better, just give us shout, we're always happy to help!
Thanks again,
The Vitrue Health Team
Really simple and friendly app and…
Really simple and friendly app and enjoyable to use
July 30, 2025
Unprompted review
Reply from Vitrue Health
Hi Alison,
Thank you so much for the glowing 5-star review! It’s brilliant to hear you’re finding VIDA simple, friendly and enjoyable to use.
If there’s ever anything else you spot or any ideas you’d like to share, just give us a shout, we're always happy to help! 😊
Thanks again,
The Vitrue Health Team
Vitrue arrived at "to-the-point" result…
Vitrue arrived at "to-the-point" result complete with specific solution and next steps suggestions in just a few minutes time. Hours saved from trying to get a doctors appointment taken care of.
July 30, 2025
Unprompted review
Reply from Vitrue Health
Hi Olga,
Wow, this is the kind of impact we dream of making! It’s brilliant to hear we helped you get straight to a solution (and saved you chasing a doctor’s appointment). That’s hours back in your day, and we love to see it!
Thanks so much for taking the time to share your experience. If there’s ever anything else you need or spot, just give us a shout, we're always happy to help!
Thanks again,
The Vitrue Health Team
The assessment was engaging
The assessment was quick, interactive, easy to complete and the guidance given afterwards was helpful and engaging.
July 15, 2025
Unprompted review
Reply from Vitrue Health
Hi Nicola,
Thanks so much for taking the time to leave a review, we're really glad to hear the assessment felt quick and easy, and that the guidance afterwards was helpful. We believe desk assessments should be simple and engaging so you can get straight to the good stuff: the support that actually helps you prevent and recover from pain.
We’re so happy to be part of your journey in keeping pain at bay and helping you feel your best at work. If you ever need a hand or have any questions, just give us a shout – always happy to help!
Thanks again,
The Vitrue Health Team
Vitrue Health daily exercises and stretches
I have recently started using Vitrue Health in my workplace again as my lower back was starting to niggle me. The short exercises and stretches really help and I now receive daily notifications on my laptop to take a break and actually do the exercises! I look forward to the daily reminders!
July 8, 2025
Unprompted review
Reply from Vitrue Health
Hi Cathy,
Thank you for the brilliant five-star review. We’re so pleased the quick stretches and handy nudges are keeping your lower back happy. Those daily reminders are all about making it simple to take a break, so it’s great to hear they’re hitting the mark!
Got any ideas for new moves or ways we could improve? Just let us know, we’re always keen to help.
Thanks again,
The Vitrue Health Team
I enjoy the desk Yoga
I enjoy the desk Yoga. Had a niggly back pain which I reported via the VIDA intro forms and, as well as providing instant relief, the various 5 minute sessions provided really helped clear it up .
January 23, 2025
Unprompted review
Reply from Vitrue Health
Hi Michael,
Thanks so much for sharing this – we’re absolutely thrilled to hear that the personalised stretches and quick sessions gave you real relief and helped clear up your back pain.
It’s exactly the kind of outcome we’re working towards, and it means a lot to know it made a difference for you.
Thanks again,
The Vitrue Health team
I have recently started using Vitrue…
I have recently started using Vitrue Health in my workplace and it has made a difference to the way that I plan my day already and I look forward to using it again.
June 16, 2025
Unprompted review
Reply from Vitrue Health
Hi Susan,
Thanks so much for your feedback – it’s brilliant to hear that VIDA is already making a difference to how you plan your day.
We’re really glad it’s been useful early on, and we’re looking forward to supporting you as you keep using it.
If you ever need a hand or have more thoughts to share, we’re always here.
Thanks again,
The Vitrue Health team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.