Vitrue Health Reviews 143

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the ease of use and helpfulness of the platform, finding the assessments simple to complete and the feedback clear and actionable. Many appreciate the personalized guidance, including tips for improving posture and exercises, which have led to noticeable improvements in comfort and a reduction in pain. People also value the interactive features, such as online videos and reminders, which are seen as practical and effective in supporting their well-being. The ability to save assessments as PDFs and receive regular reports is also frequently mentioned as a beneficial aspect of the service.

What people talk about most

User experience

Reviewers express high satisfaction with the user experience, finding the platform practical, easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just started my desk job 3 months ago, I had some neck pain, but ever since using Virtue Health's plan, this has improved massively. I’ve had a really positive experience since joining and now feel ve... See more

Rated 5 out of 5 stars

I need to keep track of my desk area and chair for my occupational health and so my manager can support me during my ill health. This assessment is so easy to use and the fact I can save it as a PDF s... See more

Rated 5 out of 5 stars

Fantastic online support - the reminders to do your exercises and stretches is a great little tool. How often do we say, "Oh, I'll do it late,r" then forget? The online videos and reminders are absolu... See more

Company replied

Rated 5 out of 5 stars

Having had many stationary job's at desk and only just started going to the gym, this was a breath of fresh air! to go along side my exercises in the gym. I loved that you not only cared about the phy... See more


Company details

  1. Software Company
  2. Occupational Safety and Health
  3. Osteopath

Written by the company

Vitrue Health is on a mission to reduce musculoskeletal (MSK) pain for millions of users. With VIDA, a digital workplace assessment designed to address issues like back pain, we strive to ensure your teams' well-being while ensuring DSE compliance. Whether your teams are remote, in-office, or hybrid, VIDA is here to support them.


Contact info

4.8

Excellent

TrustScore 5 out of 5

143 reviews

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Rated 3 out of 5 stars

Took online HSE assessment - so easy to use

Took online HSE assessment - really intuitive and easy to do and some good recommendations for me to adjust my workspace and suggestions on any alterations on my way of working when at my desk

June 6, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi M. Elliot,

Thanks so much for your review – really glad to hear you found the assessment intuitive and that the recommendations gave you some helpful tweaks to your workspace and how you work at your desk.

Now that you've got those insights, there's plenty more in VIDA to help you stay comfortable and spot small issues before they turn into something bigger.

If you ever need a hand or have any more thoughts, we’re always happy to hear from you.

Thanks again,
The Vitrue Health team

Rated 5 out of 5 stars

Very useful advice given

Very useful advice was given at the end of my assessment

June 5, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Husna,

Thanks so much for your review – we’re really glad the advice at the end of your assessment felt useful.

Now that you’ve completed the desk assessment, your personalised recommendations and Pain Coach are there to help you prevent issues and recover comfortably as you go. Hope you find them just as helpful!

Thanks again,
The Vitrue Health team

Rated 5 out of 5 stars

I recommend Vitrue Health for insightful help

The help to position better and get a better work environment based on statistics was insightful

June 3, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Camille,

Thanks so much for your review – really great to hear that the insights helped you rethink your setup and create a better work environment.

It’s brilliant to know the recommendations felt grounded and useful.

Thanks again,
The Vitrue Health team

Rated 5 out of 5 stars

Best award for employee service

Eon Next offer this great service so we are comfortable working from home.
The website is easy to manover around

June 2, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Sandip,

Thanks so much for your lovely review – we’re really glad to hear VIDA has been easy to use and that it’s helping you feel more comfortable while working from home.

It’s great to know VIDA is making a difference.

Thanks again,
The Vitrue Health team

Rated 5 out of 5 stars

VIDA was great at assessing ergonomics…

VIDA was great at assessing ergonomics as well as provided insights on improvements. The additional hints and tips such as prioritising breaks and stretches to the day were also a great reminder.

May 8, 2025
Unprompted review
Rated 4 out of 5 stars

Easy to use

Easy to use
Quick to do to help me during my working day
Some great advice to help me stay healthy

May 16, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi there,

Thanks so much for taking the time to leave a review – we’re really glad to hear you found VIDA quick and easy to use, and that the advice felt genuinely helpful during your working day.

Helping people stay healthy and comfortable at work is exactly what we’re here for.

Thanks again,
The Vitrue Health team

Rated 5 out of 5 stars

easy to follow and use

easy to follow and use. Gave great advice and information

April 30, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Donna,

Thanks so much for taking the time to leave a review – it means a lot. It’s brilliant to hear you found everything straightforward and got some great advice from VIDA too!

If there’s ever anything else you’re curious about or need a hand with, just let us know.

Thanks,
The Vitrue Health Team

Rated 5 out of 5 stars

Great Tool

Its really easy to complete and support is there is needed,

April 29, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Sarah,

Thanks so much for the lovely review – we're really glad to hear you found it easy to complete, and that support was there when you needed it.

If there’s anything else you notice or any questions pop up, just give us a shout!

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

Thanks Vida

Very thorough and considered assessment that greatly helped me at work and got me the support I needed. Would definitely recommend to colleagues!

April 18, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Samuel,

Thanks so much for the lovely feedback, we're really pleased to hear the assessment made a difference and helped you get the support you needed at work. That’s exactly what we’re here for. And it means a lot to know you’d recommend us to your colleagues!

If there’s anything else you notice or any questions pop up, just give us a shout, we’re always happy to help.

Best wishes,
The Vitrue Health Team

Rated 5 out of 5 stars

Really useful tool

Really great interaction, easy to use and intuitive results

April 22, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Neil,

Thanks so much for the kind words! We’re really glad to hear you had a great experience and found everything easy and intuitive to use, that’s exactly what we’re aiming for.

If there’s anything else you notice or any questions pop up, just give us a shout – we're always happy to help!

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

Helpful for desk working pain

The app and the customer team behind it has been really helpful. In a few minutes each day I can alleviate my shoulder / arm / neck pain with the exercises provided in helpful videos. It's been a good daily help so far.

April 7, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Katie,

Thanks so much for taking the time to leave us a review, we’re so pleased to hear the app and the team have been helpful, and that the daily exercises are making a real difference to your shoulder, arm and neck pain 🙌

A little bit each day really can go a long way – especially when it comes to breaking up posture habits and staying ahead of any discomfort. Our whole approach is built around helping you predict, prevent and recover from pain early, so it’s brilliant to hear it’s already making an impact for you.

If there’s ever anything else you need or anything we can do to make things even better, just give us a shout – we’re always happy to help.

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

Great camera shows your position and…

Great camera shows your position and allows you to correct it easily.

April 12, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Victoria!

Thanks so much for your review, we're really glad to hear the camera helped you spot and adjust your position easily. That’s exactly what we’re aiming for!

If there’s anything else you notice or any questions pop up, just give us a shout, we’re always happy to help.

Thanks,
The Vitrue Health Team

Rated 5 out of 5 stars

I'm really impressed with this app

I'm really impressed with this app. It is very thorough and the report was very relevant to me. It's is going to help me improve my overall well-being as well as with my comfort and productivity during the work day.

April 1, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Gina,

Thanks so much for your kind words! It’s brilliant to hear the report felt relevant and that it’s already supporting your comfort, productivity and overall well-being, that’s exactly what we hope for.

Wishing you all the best as you keep building those healthy workday habits.

Cheers,
The Vitrue Health Team

Rated 5 out of 5 stars

Very useful

Good app. Very easy to follow and read the instructions

April 1, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Babar,

Thanks so much for the lovely feedback! We’re really glad to hear you’re finding the app easy to use and the instructions clear, that’s exactly what we’re aiming for.

If you haven’t already, it’s worth checking out your personalised recommendations and our Pain Coach programme, they’re great for helping you prevent and recover from any desk-related aches.

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

I enjoyed the desk workout

I enjoyed the desk workout, as I sometimes start at 5 am if working from home. This will help start my day a little limbered up. I plan to do this at the end of the working day too Also if the weathers bad and it helps replace my walk at break times, and it also adds to it.

March 28, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi John,

Thanks so much for sharing this, it’s great to hear the exercises are fitting into your day so well, especially with those early starts! Love that it’s helping you get moving at both ends of the day and stepping in when the weather’s not on your side too.

If you’ve got any ideas for other moments in the day you’d like support with, just let us know – we’re always up for making things even more useful.

Thanks,
The Vitrue Health Team

Rated 5 out of 5 stars

Great interface

Great interface, nice technology. I like the exercises recommended and the daily tracking options.

March 26, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Lis,

Thanks so much for your lovely feedback! We're really glad to hear you're enjoying the interface, the tech, and the daily tracking, and that the exercises are hitting the mark too.

If there’s ever anything you’d like to see more (or less!) of, just give us a shout, we’re always keen to improve.

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

Really good advice and helps you to…

Really good advice and helps you to make sure you are working in a comfortable and safe space.

March 25, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Victoria,

Thanks so much for the lovely review! We’re really glad to hear you found the advice useful and that it’s helped you feel more comfortable and safe at work - that’s exactly what we’re here for.

If there’s ever anything else you spot or need help with, just let us know, we’re always happy to help.

Thanks again,
The Vitrue Health Team

Rated 4 out of 5 stars

was easy to go through and easy to understand

This was easy to go through and easy to understand and help what can help improve work experience at home.
It was a great way to see how your overall health is and what can help improve if you do have any problems.
this has also help make improvements to help have a better at home experience for work.

March 21, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Nicole,

Thanks so much for your review! We’re really glad you found VIDA easy to use and helpful for making your work-from-home setup better. That’s exactly what it’s here for. If you’ve got any other thoughts or feedback, we’re always happy to hear them!

Thanks again,
The Vitrue Health Team

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