Vitrue Health Reviews 143

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the ease of use and helpfulness of the platform, finding the assessments simple to complete and the feedback clear and actionable. Many appreciate the personalized guidance, including tips for improving posture and exercises, which have led to noticeable improvements in comfort and a reduction in pain. People also value the interactive features, such as online videos and reminders, which are seen as practical and effective in supporting their well-being. The ability to save assessments as PDFs and receive regular reports is also frequently mentioned as a beneficial aspect of the service.

What people talk about most

User experience

Reviewers express high satisfaction with the user experience, finding the platform practical, easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just started my desk job 3 months ago, I had some neck pain, but ever since using Virtue Health's plan, this has improved massively. I’ve had a really positive experience since joining and now feel ve... See more

Rated 5 out of 5 stars

I need to keep track of my desk area and chair for my occupational health and so my manager can support me during my ill health. This assessment is so easy to use and the fact I can save it as a PDF s... See more

Rated 5 out of 5 stars

Fantastic online support - the reminders to do your exercises and stretches is a great little tool. How often do we say, "Oh, I'll do it late,r" then forget? The online videos and reminders are absolu... See more

Company replied

Rated 5 out of 5 stars

Having had many stationary job's at desk and only just started going to the gym, this was a breath of fresh air! to go along side my exercises in the gym. I loved that you not only cared about the phy... See more


Company details

  1. Software Company
  2. Occupational Safety and Health
  3. Osteopath

Written by the company

Vitrue Health is on a mission to reduce musculoskeletal (MSK) pain for millions of users. With VIDA, a digital workplace assessment designed to address issues like back pain, we strive to ensure your teams' well-being while ensuring DSE compliance. Whether your teams are remote, in-office, or hybrid, VIDA is here to support them.


Contact info

4.8

Excellent

TrustScore 5 out of 5

143 reviews

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Rated 5 out of 5 stars

This is a really helpful

This is a really helpful, makes you think a lot about your work environment and factors that can help. I sit at a desk for long hours and you don't realise the impact incorrect posture and desk set up can have on your health. Just a couple of simple changes can make a big difference. Very easy to use and good advice given

March 18, 2025
Unprompted review
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Reply from Vitrue Health

Hi Mel,

Thank you so much for your kind words! We're thrilled our proactive approach to workplace pain resonated with you. We totally agree - small, simple changes really can make a big difference. Thanks again for sharing your experience!

Best wishes,
The Vitrue Health Team

Rated 5 out of 5 stars

Much More Engaging than a Standard DSE Check

I have to say that when I saw the letters DSE in the subject of the email inviting me to complete the assessment; I rolled my eyes expecting it to be just another dull checklist activity.

This was completely not what I was expecting though and I found it really engaging from the very start. I loved the activity where I got to recreate my workspace - it was really fun to do and get right. It made me really think about my workspace and if it's set up well. I enjoyed doing the DSE section so much, I went on to fill in the driving assessment and the resilience section too. All of the questions were well thought out and very easy to understand and many of them were optional if you didn't want to share something. The recommendations were also very interesting and included some things I hadn't considered (Removing clutter from my desktop for example) You could also choose not to follow a recommendation and give a reason why. I really liked this flexibility as it shows that the same setup doesn't necessarily work for everyone and Vitrue recognises that.

It was also very interesting to see the results and where I sat amongst my colleagues (I was very proud of my driving setup - one of the best in the business!) I will definitely try some of the recommended activities and will use this resource a lot.

I'd definitely recommend this to colleagues and other businesses - it's a great way to get people to engage in something that's usually viewed as dull and bureaucratic and it could save some long term health issues too!

March 10, 2025
Unprompted review
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Reply from Vitrue Health

Hi Paul,

Thanks a bunch for your amazing feedback!

We're thrilled you enjoyed the fun workspace recreation and found our DSE, driving, and resilience sections engaging. We're really glad our flexible approach resonated with you, and congratulations on having one of the best driving setups in the business!

Your insights help us keep innovating and ensuring our assessments and tailored recommendations go beyond the usual boring desk assessment checklists.

Best wishes,
The Vitrue Health Team.

Rated 4 out of 5 stars

Easy to follow questions and good use…

Easy to follow questions and good use of virtual technology

March 10, 2025
Unprompted review
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Reply from Vitrue Health

Hi Lisa,

Thank you for your feedback!

We're really pleased you found our questions easy to follow and enjoyed our use of the webcam to accurately assess your workspace. Don't forget, now that you've completed the assessment, you will have access to your very own personalised recommendations and pain coach programme to help you make the most of your set up and proactively tackle pain!

Best wishes,
The Vitrue Health Team.

Rated 5 out of 5 stars

-Brilliant experience

March 10, 2025
Unprompted review
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Reply from Vitrue Health

Hi Caitlyn,

Thanks for your kind words! We’re absolutely delighted you had such a brilliant experience with us.

If you ever need anything else at all, or have any more thoughts on VIDA, please don't hesitate to get in touch!

Best wishes,
The Vitrue Health Team.

Rated 5 out of 5 stars

Very easy to use!

March 10, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Angelina,

Thanks so much for your 5-star review! We're thrilled you found VIDA easy to use; cheers for your support!

Best wishes,
The Vitrue Health Team.

Rated 5 out of 5 stars

Quick and easy to complete

Some quick and easy to complete online assessment relating to areas of health and well bearing, personalised to me and the results were instant and although sometimes common sense in many cases things I had not previously considered

March 7, 2025
Unprompted review
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Reply from Vitrue Health

Hi Tina,

Thank you for sharing your feedback. It’s brilliant to hear that our quick, user-friendly online assessment not only provided instant, personalised insights but also prompted you to consider new perspectives on your well-being!

If you ever have any more thoughts or need further assistance, please let us know as we're always happy to help!

Many thanks,
The Vitrue Health Team.

Rated 5 out of 5 stars

Easy peasy

Such a simple and stress-free way of making sure your desk set up is correct, giving you a pain free working environment!

March 7, 2025
Unprompted review
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Reply from Vitrue Health

Hi Jenny,

Thanks so much for taking the time to review VIDA! We're thrilled that our easy desk assessment made it a breeze to set up your workspace, with personalised recommendations to keep your wellbeing front and centre.

Many thanks,
The Vitrue Health Team

Rated 5 out of 5 stars

So detailed and informative

It was such a thorough report that looked at all areas and then gave great recommendations. I will definitely be using it more and more

March 6, 2025
Unprompted review
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Reply from Vitrue Health

Hi Kristina,

Thanks for sharing your feedback! We're really happy to hear that you found our report comprehensive and appreciated the recommendations. Our team puts a lot of effort into covering all the details, so it's fantastic to know that the recommendations are workable and are set to become part of your day-to-day routine to proactively fight off pain!

Many thanks,
The Vitrue Health Team

Rated 5 out of 5 stars

Simple & Straightforward

Simple & Straightforward
It has made desk assessments possible in a world of working from home. Also provides you with stretches & exercises to relieve pain and muscle tension from sitting all day.

March 5, 2025
Unprompted review
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Reply from Vitrue Health

Hi Hannah,

Thanks for sharing your feedback! We're delighted that our simple and straightforward approach to desk assessments, along with our tailored recommendations and exercises, is making a difference whether you're working from home or in the office. We truly appreciate your support.

Many thanks,
The Vitrue Health Team

Rated 5 out of 5 stars

A great service!

A great service!

With it's use of integrated feature like using the webcam to detect sitting posture and asking the right sort of questions, the right outcome was detailed.

They also have a very easy to use and well laid out interface which doesn't take forever to get through.

February 25, 2025
Unprompted review
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Reply from Vitrue Health

Hi Mr.Stimpson,

Thank you so much for your review! We’re really happy to hear that you found the desk assessment useful and easy to navigate.

Now that you’ve completed it, you’ll have access to your personalised recommendations and our Pain Coach programme, designed to help you stay comfortable and build better habits at your desk. We hope you find it helpful, and if you ever have any questions, we’re always here to help.

Best wishes,
The Vitrue Health Team

Rated 5 out of 5 stars

Absolutely amazing!!

Absolutely amazing!!
from start to end it was really thorough and easily to manage and complete.
Thank you

February 24, 2025
Unprompted review
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Reply from Vitrue Health

Hi Katie,

Thank you so much for your amazing review! We're thrilled to hear that you found the process thorough, easy to manage, and enjoyable from start to finish; your feedback means a lot to us!

If you ever need any further support or have any questions, we're always here to help.

Best wishes,
The Vitrue Health Team

Rated 4 out of 5 stars

Impressed

Was impressed with the detail requested, so could give an accurate overview or how I can help to elevate some of the issues I have.

February 10, 2025
Unprompted review
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Reply from Vitrue Health

Hi Jasmine,

We're so glad you found the process easy to follow and the recommendations helpful! Our goal is to provide clear guidance and actionable insights to support your health. We hope these personalised suggestions make a real difference for you. Thanks for sharing your experience!

Best wishes,
The Vitrue Health Team

Rated 5 out of 5 stars

VIDA has been great to use so far

VIDA has been great to use so far. The tips provided and stretch exercises advised to do after a short but thorough assessment are really helpful! The pain in my neck and lower back have eased since using the information and help. They also seem to be on top of making sure the pain level is noted down to see again what more then can do to help. Its not often something like this is provided that actually shows they care and want to help as much as these do.

February 3, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Laura,

Thank you so much for your amazing review!

We’re so happy to hear that VIDA is helping ease your neck and back pain. Tracking progress is key, and we’re always here to support you with more tips and guidance. Your health and comfort matter to us, and it’s great to know you feel that care!

Wishing you continued progress and happy, pain-free days ahead!

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

Home Workstation Assessment

The application provided an instant report with tips and recommendations on improving my posture and home desk setup. It also provided some exercises to help with mobility.

January 30, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Steve,

Thank you so much for your review! We’re so glad you found the instant report and recommendations helpful. Small adjustments can make a big difference, and we love that you’re already benefiting from the mobility exercises. Keep up the great work!

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

This was so easy and intuitive to…

This was so easy and intuitive to use,great to use,very insightful

January 22, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Chijoke,

Thank you for your fantastic feedback! We're so glad you found it easy to use and insightful - it's exactly what we strive for. Your support means a lot!

If you need anything else at all, please do not hesitate to get in touch.

Best wishes,
The Vitrue Health Team

Rated 5 out of 5 stars

Fantastic thanks for this

Fantastic thanks for this - I found the desk assessment especially really insightful. I will be making the suggested changes and I'm sure that I will see an improvement!

January 23, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Hannah,

Thank you so much for your kind words and feedback, we really appreciate it. It's always great to hear that our assessments have been insightful and given you the personalised recommendations needed to set up your work space and proactively fight off pain!

If you need anything else at all, please do not hesitate to get in touch.

Best wishes,
The Vitrue Health Team

Rated 5 out of 5 stars

The web cam assessment was great

The web cam assessment was great as it made me realise I was turning my head to the left all the time. I found the articles in the personalised recommendations of great use as well.

January 22, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi there,

Thank you so much for your feedback! It’s great to hear that the webcam assessment helped you, and that you’ve already found the personalised recommendation cards useful.

Why not take it a step further and give our Pain Coach and Pain Check-ins a try? They’re great tools to help you stay on top of your progress.

Best wishes,
The Vitrue Health Team

Rated 5 out of 5 stars

Excellent advice on posture and how to keep your back in a healthy shape

I found the instructions very useful, detailed, and thorough on how to position my office tools and monitors correctly, the chair height and model with armrests to keep at 90 degrees when working, and eyes on the level of the screen. It really helps with reducing the amount of pain it may cause when spending 8 hours daily on a desk. Thank you.

January 13, 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Lora,

Thank you so much for your detailed feedback! We’re delighted to hear that our instructions on positioning your office tools, monitor levels, and chair setup have helped reduce your daily discomfort. It’s great to know that VIDA is making a positive difference in your workspace.

Be sure to explore our Recommendation Cards and Pain Coach features for even more support in maintaining a healthy and comfortable work environment.

Best wishes,
The Vitrue Health Team

Rated 5 out of 5 stars

Simple and useful

Easy to use, helpful graphics, detailed and specific recommendations at the end of the assessment

December 24, 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Katherine,

Thank you so much for your positive feedback! We’re delighted you found our platform easy to use and that the graphics and recommendations were helpful.

If you have any further suggestions or need assistance, please feel free to get in touch.

Best wishes,
The Vitrue Health Team

Rated 5 out of 5 stars

At least the company does care and want…

At least the company does care and want to know about the wellbeing of the employees

December 19, 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you for your kind words! We’re pleased to hear that you feel we care about the wellbeing of employees. You're absolutely right - we do! At VIDA, we’re dedicated to supporting a healthy and productive work environment through our comprehensive assessments and personalised recommendations.

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