Vitrue Health Reviews 143

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the ease of use and helpfulness of the platform, finding the assessments simple to complete and the feedback clear and actionable. Many appreciate the personalized guidance, including tips for improving posture and exercises, which have led to noticeable improvements in comfort and a reduction in pain. People also value the interactive features, such as online videos and reminders, which are seen as practical and effective in supporting their well-being. The ability to save assessments as PDFs and receive regular reports is also frequently mentioned as a beneficial aspect of the service.

What people talk about most

User experience

Reviewers express high satisfaction with the user experience, finding the platform practical, easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just started my desk job 3 months ago, I had some neck pain, but ever since using Virtue Health's plan, this has improved massively. I’ve had a really positive experience since joining and now feel ve... See more

Rated 5 out of 5 stars

I need to keep track of my desk area and chair for my occupational health and so my manager can support me during my ill health. This assessment is so easy to use and the fact I can save it as a PDF s... See more

Rated 5 out of 5 stars

Fantastic online support - the reminders to do your exercises and stretches is a great little tool. How often do we say, "Oh, I'll do it late,r" then forget? The online videos and reminders are absolu... See more

Company replied

Rated 5 out of 5 stars

Having had many stationary job's at desk and only just started going to the gym, this was a breath of fresh air! to go along side my exercises in the gym. I loved that you not only cared about the phy... See more


Company details

  1. Software Company
  2. Occupational Safety and Health
  3. Osteopath

Written by the company

Vitrue Health is on a mission to reduce musculoskeletal (MSK) pain for millions of users. With VIDA, a digital workplace assessment designed to address issues like back pain, we strive to ensure your teams' well-being while ensuring DSE compliance. Whether your teams are remote, in-office, or hybrid, VIDA is here to support them.


Contact info

4.8

Excellent

TrustScore 5 out of 5

143 reviews

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Rated 5 out of 5 stars

Smooth, Swift, and Efficient Workspace Assessment!

I've never had such a smooth, swift and efficient desk space assessment and report to follow. This is a really easy-to-use, and effective way to ensure your employees are set-up safely while at work and supported at all times.

December 18, 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you so much for your fantastic feedback! We’re delighted you found our workspace assessment smooth, swift, and efficient. It’s great to hear that VIDA is helping you set up your workspace safely and stay supported.

To further enhance your wellbeing, we recommend trying our Pain Coach feature, which offers tools to proactively manage and prevent discomfort!

Rated 5 out of 5 stars

no jargon - thank you

I'm not one for jargon. I found the process simple and straightforward, and easy to navigate. I like it when images are provided for ease of understanding the narrative(s) provided.

December 17, 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you so much for your feedback! Our proactive approach to managing pain is designed to be accessible to everyone, helping you maintain a comfortable and healthy workspace, so we’re delighted you found our process simple and easy to navigate!

Rated 4 out of 5 stars

Ways of improving wellbeing

The survey was easy to use and interactive and relevant for healthy working conditions. The hints and tips were practical and interactive with an overall assessment with improvements needed to help every day working conditions by forming a plan of action to implement.

December 13, 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you so much for your feedback! We’re delighted you found our survey easy to use and the tips practical for improving your work conditions. It’s great to hear that VIDA helped you create an action plan for a healthier workspace. Don’t forget to explore our personalised recommendation cards for even more ways to enhance your setup.

If you have any more suggestions or need assistance, feel free to reach out!

Rated 5 out of 5 stars

Great engaging way to assess your work

The experience was great because the platform is engaging and provides practical tips tailored for the user. I like the live engagement and particularly the focus on what potentially is wrong and could be fixed. All in all, I had find the experience a useful use of time.

December 16, 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you for sharing your positive experience with VIDA! We’re delighted you found the platform engaging and appreciated the tailored, practical tips. It’s wonderful to hear that our live interactions and focus on identifying solutions made your time with us valuable.

Be sure to explore our Pain Coach and personalised recommendations to further support your wellbeing and productivity!

Rated 5 out of 5 stars

fantastic In depth report

I think it is great that the company provide this service for remote workers and it shows that they are being pro-active about peoples wellbeing. Providing such an In depth report is great.

December 12, 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you for your wonderful feedback! We’re delighted that you appreciate our proactive approach to remote workers’ wellbeing and our detailed reports. Don’t forget to check out our Pain Coach and personalised recommendations to further support your comfort and productivity!

Rated 5 out of 5 stars

Easy to complete assessment

Easy to use and complete the assessment

December 11, 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thanks for sharing! We’re glad you found the assessment easy. Don’t forget to explore our Pain Coach feature—offering personalised exercises and tips to help prevent and manage discomfort—as well as our tailored recommendations, perfect for staying comfortable and pain-free.

Rated 5 out of 5 stars

Great to see how best to set up my home…

Great to see how best to set up my home office to reduce the chances of RSI

December 11, 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thanks for the feedback! We’re glad we could help you create a more comfortable setup. Here’s to working pain-free!

Rated 5 out of 5 stars

Virtie VIDA - excellent site and services

Hi, the site was really useful, so easy to do a desk assessment. We had a vida virtual webinar for my company which was excellent, and gave me so much information on how to use the site, perform personal assessments in my own time and manage pain. Overall, it's an excellent tool and site to use for working individuals.

December 4, 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thanks so much for sharing your experience! We’re thrilled you found the platform easy to use and our webinar informative. It’s great to know we’ve helped you manage pain and work more comfortably. We appreciate your support!

Rated 5 out of 5 stars

Great Assessment

I felt confident with the set up of my work-station after the assessment.
The assessment process is clear, the website is easy to use and I found the recommendations helpful.

November 25, 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thanks so much for your feedback! We’re thrilled you found the assessment clear and our recommendations helpful. It’s great to hear we could boost your confidence in your workstation setup!

Rated 5 out of 5 stars

The modern health service provider

It was different to what I have experienced before and it really stood out as a great service to provide.

November 18, 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

We’re so glad to hear Vitrue stood out as a unique and great service. It’s always wonderful to know we’re making a difference.

Rated 5 out of 5 stars

The training was informative

The training was informative, quick, easy and interesting to read.

November 11, 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you for your feedback! We’re delighted to hear you found the training informative.

Rated 5 out of 5 stars

the desk review was quick to the point…

the desk review was quick to the point and made me able to get a review within 10 mins of me doing the survey with my desk positions etc

March 11, 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

We’re thrilled to hear that you enjoyed completing our VIDA desk assessment and that you were happy with the instant, personalised report you received!

Rated 5 out of 5 stars

Very helpful tool

It is completely great tool!
It help to understand the issues with the workplace and provide the suggestion how to sort them taking onto account the personal needs.
Much appreciate all the efforts of the developer and team dealing with the improvement of it.

September 12, 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you so much for your kind words! We're thrilled to hear that the tool has been helpful in identifying workplace issues and providing personalised suggestions. Your appreciation means a lot to our team, and we're committed to continually improving the experience for you! 😊

Rated 5 out of 5 stars

A must do for home office workers

I would recommend this assessment as it was so easy to do, BUT most importantly the process identified why i have been suffering with some discomfort in my neck. Action has been taken as a result.

August 29, 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you for sharing your experience! We are so happy to hear the VIDA assessment was easy and helped pinpoint the cause of your MSK pain. It's great to know you're already taking steps to feel better!

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