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vivainstruments.co.uk Reviews 

299
•
TrustScore 4.5 out of 5

4.7

Health and Beauty Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their sharpness, precision, and ease of use. Many found the instruments to be well-made and highly effective for their intended purpose. Additionally, people consistently highlighted the fast delivery service, often mentioning that items arrived quickly and were well-packaged. The overall service experience, including prompt dispatch and good communication, also received positive remarks from consumers. However, some people were dissatisfied with the initial product quality. Some customers reported receiving items that were faulty or not as expected, such as scratched or tarnished tools, broken springs, bent ends, or blunt cutting points.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, ease of use, and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight and satisfaction with the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the swift and quick delivery... See more

Service

Reviewers mention positive feedback about service, often highlighting its speed and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a nail clipper from Viva Instruments and couldn’t be happier with it. The quality is outstanding — sharp, precise, and easy to use. Delivery was fast, and the packaging was neat and professio... See more

Rated 5 out of 5 stars

First order with Viva instruments was very easy, product arrived quickly, very well packaged. Excellent quality equipment and does exactly what it says. So pleased I decided to use this British compa... See more

Company replied

Rated 5 out of 5 stars

We were looking for the best scissors for cutting podiatry felt. The combination of thick felt with strong adhesive on one side made this difficult with conventional scissors. The Vivainstruments scis... See more

Rated 5 out of 5 stars

I don't normally write reviews but on purchasing my Toenail Nipper Clipper VP107 felt I had to. I found it to be of a very high quality manufacture, easily handled, extremely sharp and accurate and ce... See more

Company replied

Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler

Written by the company

Viva Instruments is a trusted manufacturer and supplier of premium chiropody/podiatry tools, manicure/pedicure instruments, and professional hair shears. Designed for clinicians, salons, and stylists, our products combine precision craftsmanship, durability, and ergonomic comfort—all at competitive prices. Experience the Viva difference: quality you can trust, delivered reliably.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

299 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.7

All reviews

(299)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Quick & Easy

Quick & Easy
Equipment was exactly as order and delivery was on a Saturday exactly as stated. What more can I ask for of expect.

August 30, 2023
Rated 5 out of 5 stars

Ihsan- best customer service

This customer service is the best I've had! Something was out of stock and I emailed, I got a reply very quickly from Ihsan, polite, helpful and contacted the warehouse for me even to get this order ad soon as possible. Ihsan for a pay rise 👐. (Oh and the products are made well!) Fab x Millie

August 17, 2023
Unprompted review

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