Vivarti Reviews 

264
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have just had wonderful customer service from Vivarti regarding a question I had. Also the two black matt MDF frames I ordered were superb for my A3 posters. Their frame does not cut off the... See more

Rated 5 out of 5 stars

I ordered two frames, one for a swimming medal and one for a signed shirt from my son's recent performance representing TeamGB at the European Youth Olympics in Slovenia. Both frames are of excellent... See more

Rated 5 out of 5 stars

Amazing company. Really happy with the sports shirt wall frame I purchased. I then stupidly damaged the Perspex screen a few days after mounting my shirt and they very generously replaced it for me. A... See more

Rated 5 out of 5 stars

I ordered an 18"x12" oak frame and it's excellent. Though the first one got damaged in transit and when I called up the customer service, it was such a friendly staff and arranged for a replacement im... See more

Company details

  1. Art Supply Store

Information provided by various external sources

We can cater to all your picture framing needs. Vivarti specialises in a budget range that gives fantastic value for money.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

264 reviews

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4.6

All reviews

(264)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor in the extreme

Poor in the extreme.

Emailed customer service twice with no response. Mounting stickers were never in frame. Had to raise a dispute with PayPal.

March 4, 2020
Unprompted review
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Reply from Vivarti

Dear Callum,
We are very sorry to hear that your problem was not dealt with. I have looked into this and it looks like we have had a problem with our online chat service which, unfortunately, has not been forwarding support messages to our team. After investigation I can see that you sent two messages via the chat system which were not responded to. We can only apologise for this technical problem.

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