Viz-Pro Reviews 278

Great speedy service excellent quality products

Item exactly as ordered but unfortunately damaged in transit. Brilliant service sorting this problem out and organising a replacement. Definitely recommend this company.

Initially I bought a large pin board from Viz-Pro but when it arrived it was very damaged. Not their fault but the courier. I needed a replacement very quickly for an event which was delivered on time and I’ve now received a prompt refund thanks to their customer service rep, Will

I had an issue with the delivery of an A1 Board but as soon as I got onto Will at Viz-Pro he agreed to send out another product straight away. Great aftersales.

Friendly, really helpful, and all sorted quickly

Ordered 3 Frames - all arrived on time and packaged well, small issue raised with supplier and dealt with immediately, great customer service - I’d recommend - thanks

Received a whiteboard which was dented, presumably in transport to my house. Got in touch with Viz Pro and they immediately sent a replacement at no cost. Thank you for the good communication and quick resolution.

I contacted Viz-Pro after needing a part for an item that was purchased from Amazon and that was sold by a third party, which I wasn't aware of when I initially contacted Viz-Pro. Not that any of that was an issue, Will was so helpful, he asked the warehouse and found the part we needed, it was sent out straight away and instead of returning such a large item to amazon we rectified the problem with the missing part. Thank you so much Will!

Top supplier, recommended

Excellent Service Despite Delivery Issue

I made an order for lockable boards, but unfortunately, the items were lost due to a delivery issue. However, I spoke to Adam and Livia, who handled the situation effectively. They were professional, prompt, and resolved the issue to my satisfaction. Thank you, Adam and Livia, for your excellent service.

I’ve placed many orders for custom printed Whiteboards over the years and have recently discovered Viz-Pro after a positive recommendation from a colleague. I have found the quick turnaround and great prices offered by Adam are backed up with supreme customer service from Will and I would thoroughly recommend Viz-Pro to all who may be interested.

Parcel went missing (courier error), Viz-Pro went above and beyond to send replacement the same working day. Thank you!

Excellent customer service – the team went above and beyond to source the perfect product for our requirements, and were incredibly patient with our requests.

Customer service almost non existent using a script to reply not solving issues or providing refunds on online orders

Excellent product and excellent service. I’ve had troubles with the sign being damaged/vandalized and they have always helped and made the situation better.

LOVE THE PRODUCT.
Love the product....have purchased several felt boards in my life and think this one looks ģorgeous. Neat, professional and the grey colour is gentler, softer looking than the other colours which i like. Could use at home as well as office.
I contacted the company regarding lost fittings, I lost them. I was very impressed by customer services Will and his efficiency, quick answer and help. Well done and thank you Will. Wont hesitate to highly recommend this product and company .

Excellent response time to rectify a damage issue. Took customer service to a level not often experienced today. Well done