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Rated 5 out of 5 stars

My first board was damaged but after speaking directly to someone, I got a new board that was brilliantly packaged and not damaged.

Rated 5 out of 5 stars

The customer service for this company are second to none. Three A1 boards which were ordered for our small charity but were the wrong size. We only discovered this a few months after delivery as the... See more

Rated 5 out of 5 stars

Ordered a large whiteboard from here for homeschooling, after much searching online! Would highly recommend, received immediate email after purchase and received board by 10am next morn (did pay... See more

Rated 5 out of 5 stars

We recently misplaced the "pen holder tray" for our whiteboard. I could not find any similar to the one we needed online so contacted Viz Pro Customer Services who replied almost instantly. Will went... See more

Company details

  1. Office Supply Store
  2. Business to Business Service

Information provided by various external sources

Viz-Pro Ltd are both manufacturers and distributors of our own Viz-Pro brand of presentational and advertising equipment. The Viz-Pro product range offers you a wide variety of solutions for all your presenting, teaching and promotional needs. Whether ...


Contact info

4.8

Excellent

TrustScore 5 out of 5

278 reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Brilliant company

Delivery driver made a mess of the delivery. went to wrong address allowing someone else to sign for my parcel. Viz-Pro have been exceptional in helping me sort this problem and I can't thank them enough

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Board delivered with some damage to the back. Customer service,Will, replied quickly and offered a replacement or partial refund. Ordered a few boards from them, would definitely order again.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Lost part replacement

Spoke to Will Ebrey on the phone about a replacement part that was lost. He was really helpful and posted it out the same day. Really happy with the customer service from Will. Would definitely deal direct again

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service - All credit to Will

We recently misplaced the "pen holder tray" for our whiteboard. I could not find any similar to the one we needed online so contacted Viz Pro Customer Services who replied almost instantly. Will went above and beyond to send us a replacement pen tray holder for an order we had placed nearly 3 years ago! It came within a few days. I would highly recommend using Viz Pro and any future requirements for this we will be using them again.

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

I purchased a pavement board from them approximately 5 months ago. Due to heavy wind, the display board was broken. I informed the Viz-Pro team via email, and Will from the team promptly attended to the matter. He arranged to replace the display board within a day at no cost. I would recommend the Viz-Pro brand to anyone, as it is a trustworthy and reliable company. Once again, thank you Will for your excellent customer service.

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Product and Communication

Brilliant Product and excellent customer service!

The whiteboard I purchased for my home educated child has made a huge difference and the quality is excellent. I somehow lost a small piece of plastic which caused my child upset and when I contacted the team they were very fast at replying to me and sent the piece out straight away with no problems.

October 30, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. Bought from Amazon and packaged box was super late and beat up. Opened and it was damaged. Amazon asked to contact the manufacturer. Proceeded to do so and they asked for the order number which I provided from Amazon and they never responded. Do not buy from these scam artist!

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. We needed a knob for our double sided U Stand. I called to order one over the phone and they actually sent me the part at no cost. I was truly impressed by this because you don't see that happen anymore these days. I love that they backup guarantee their product.

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service for Replacement Keys at Viz Pro!

I must say that Viz Pro's customer service is a shining example of what sets a company apart in today's competitive market. Their willingness to provide replacement keys without charge made me a loyal customer for life. I wholeheartedly recommend Viz Pro to anyone in need of top-notch service and support. Thank you, Viz Pro, for your outstanding assistance!

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Great quality items. Had a small mix up with our order but it was sorted within the hour! really friendly service highly recommend this company.

August 29, 2023
Unprompted review

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