My first board was damaged but after speaking directly to someone, I got a new board that was brilliantly packaged and not damaged.
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The customer service for this company are second to none. Three A1 boards which were ordered for our small charity but were the wrong size. We only discovered this a few months after delivery as the... See more
Ordered a large whiteboard from here for homeschooling, after much searching online! Would highly recommend, received immediate email after purchase and received board by 10am next morn (did pay... See more
We recently misplaced the "pen holder tray" for our whiteboard. I could not find any similar to the one we needed online so contacted Viz Pro Customer Services who replied almost instantly. Will went... See more
Company details
Information provided by various external sources
Viz-Pro Ltd are both manufacturers and distributors of our own Viz-Pro brand of presentational and advertising equipment. The Viz-Pro product range offers you a wide variety of solutions for all your presenting, teaching and promotional needs. Whether ...
Contact info
CW12 4TR, Congleton, United Kingdom
- viz-pro.co.uk
Replied to 50% of negative reviews
Typically replies within 48 hours
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Brilliant company
Delivery driver made a mess of the delivery. went to wrong address allowing someone else to sign for my parcel. Viz-Pro have been exceptional in helping me sort this problem and I can't thank them enough
Great customer service
Board delivered with some damage to the back. Customer service,Will, replied quickly and offered a replacement or partial refund. Ordered a few boards from them, would definitely order again.
Lost part replacement
Spoke to Will Ebrey on the phone about a replacement part that was lost. He was really helpful and posted it out the same day. Really happy with the customer service from Will. Would definitely deal direct again
Excellent Customer Service - All credit to Will
We recently misplaced the "pen holder tray" for our whiteboard. I could not find any similar to the one we needed online so contacted Viz Pro Customer Services who replied almost instantly. Will went above and beyond to send us a replacement pen tray holder for an order we had placed nearly 3 years ago! It came within a few days. I would highly recommend using Viz Pro and any future requirements for this we will be using them again.
Excellent customer service.
I purchased a pavement board from them approximately 5 months ago. Due to heavy wind, the display board was broken. I informed the Viz-Pro team via email, and Will from the team promptly attended to the matter. He arranged to replace the display board within a day at no cost. I would recommend the Viz-Pro brand to anyone, as it is a trustworthy and reliable company. Once again, thank you Will for your excellent customer service.
Excellent customer service!
Super fast response from Will Ebrey. So pleased with response. Excellent customer service. Well done!
Ordered a number of times from here…
Ordered a number of times from here now.
Good products at a reasonable price.
Customer service outstanding.
Brilliant Product and Communication
Brilliant Product and excellent customer service!
The whiteboard I purchased for my home educated child has made a huge difference and the quality is excellent. I somehow lost a small piece of plastic which caused my child upset and when I contacted the team they were very fast at replying to me and sent the piece out straight away with no problems.
Terrible company
Terrible company. Bought from Amazon and packaged box was super late and beat up. Opened and it was damaged. Amazon asked to contact the manufacturer. Proceeded to do so and they asked for the order number which I provided from Amazon and they never responded. Do not buy from these scam artist!
Great customer service
Great customer service. We needed a knob for our double sided U Stand. I called to order one over the phone and they actually sent me the part at no cost. I was truly impressed by this because you don't see that happen anymore these days. I love that they backup guarantee their product.
Exceptional Service for Replacement Keys at Viz Pro!
I must say that Viz Pro's customer service is a shining example of what sets a company apart in today's competitive market. Their willingness to provide replacement keys without charge made me a loyal customer for life. I wholeheartedly recommend Viz Pro to anyone in need of top-notch service and support. Thank you, Viz Pro, for your outstanding assistance!
Fantastic customer service
Fantastic customer service. Great quality items. Had a small mix up with our order but it was sorted within the hour! really friendly service highly recommend this company.
turned up on time ready to go
Good products and good delivery service
I needed to buy a replacement wheel for…
I needed to buy a replacement wheel for my mobile white board and contacted Viz-Pro for advice. Adam was fantastic and went above and beyond to help. I will definitely buy from this company again, and highly recommend them.
Fantastic customer service from Livia…
Fantastic customer service from Livia who was able to sort out
First class service
First class service. Great communication, quick delivery and excellent quality and price. Highly recommended.
Excellent service as normal
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