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Rated 5 out of 5 stars

My first board was damaged but after speaking directly to someone, I got a new board that was brilliantly packaged and not damaged.

Rated 5 out of 5 stars

The customer service for this company are second to none. Three A1 boards which were ordered for our small charity but were the wrong size. We only discovered this a few months after delivery as the... See more

Rated 5 out of 5 stars

Ordered a large whiteboard from here for homeschooling, after much searching online! Would highly recommend, received immediate email after purchase and received board by 10am next morn (did pay... See more

Rated 5 out of 5 stars

We recently misplaced the "pen holder tray" for our whiteboard. I could not find any similar to the one we needed online so contacted Viz Pro Customer Services who replied almost instantly. Will went... See more

Company details

  1. Office Supply Store
  2. Business to Business Service

Information provided by various external sources

Viz-Pro Ltd are both manufacturers and distributors of our own Viz-Pro brand of presentational and advertising equipment. The Viz-Pro product range offers you a wide variety of solutions for all your presenting, teaching and promotional needs. Whether ...


Contact info

4.8

Excellent

TrustScore 5 out of 5

278 reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

The item wasn't put in any protective…

The item wasn't put in any protective packaging. Had a few dents on the surface. Shame as good service apart from that.

May 6, 2023
Viz-Pro logo

Reply from Viz-Pro

Hello and thank you for your review. i'm sorry to hear that your item arrived with some imperfections. we are always happy to discuss this with you and help with any issues that you may have with your order. please email us at info@viz-pro.co.uk so we can help rectify this issue. Best Regards, Adam

Rated 1 out of 5 stars

Delivery is takin more than 2 weeks

Delivery is takin more than 2 weeks, while amazon delivers in 2 days
They run out of some supplies, so it is delayed for next 2 weeks

Didnt get my whiteboard yet

March 29, 2023
Unprompted review
Viz-Pro logo

Reply from Viz-Pro

Thank you for your review. Your ordered consists of a whiteboard and a whiteboard starter kit. it states on the website that the whiteboard board starter kit has a 2-3 week lead time as such your order would be delivered in 2-3 weeks. We emailed you to notify you of this and also asked if you would like to recieve the whiteboard part of your order first and the whiteboard starter kit would follow to which you replied "Hi, please send it all together" whilst it seems you are disappointed we have tried our best to keep you updated on your order and offered you solutions. if you would like to discuss your order further please dont hesitate to call us on 01260543868.

Rated 5 out of 5 stars

Great customer service - thanks!

I have a Viz-Pro flipchart stand which I damaged while taking it out of my car (snapped one of the clips in half). I contacted them on the off-chance they have spare bits - Louie Burgess sent me two free of charge. Excellent customer service. Solved my problem.

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

You did the job I expected

You did the job I expected. Delivered on time, in good condition, as I had hoped. Payment went through.So why the necessity for a review!!! It's getting to the stage where if you buy a newspaper you'll be expected to write a review of the "experience"!!!

November 11, 2022
Rated 4 out of 5 stars

Good and helpful service

Very good and helpful service from Viz-Pro. The only reason that I have not given five stars is because of a slight design issue with the frame (for which I do not think Viz-Pro were responsible), and the lack of a simple guidance leaflet, which would have been helpful.

September 30, 2022

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