My first board was damaged but after speaking directly to someone, I got a new board that was brilliantly packaged and not damaged.
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The customer service for this company are second to none. Three A1 boards which were ordered for our small charity but were the wrong size. We only discovered this a few months after delivery as the... See more
Ordered a large whiteboard from here for homeschooling, after much searching online! Would highly recommend, received immediate email after purchase and received board by 10am next morn (did pay... See more
We recently misplaced the "pen holder tray" for our whiteboard. I could not find any similar to the one we needed online so contacted Viz Pro Customer Services who replied almost instantly. Will went... See more
Company details
Information provided by various external sources
Viz-Pro Ltd are both manufacturers and distributors of our own Viz-Pro brand of presentational and advertising equipment. The Viz-Pro product range offers you a wide variety of solutions for all your presenting, teaching and promotional needs. Whether ...
Contact info
CW12 4TR, Congleton, United Kingdom
- viz-pro.co.uk
Replied to 50% of negative reviews
Typically replies within 48 hours
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we had a damaged product delivered and…
we had a damaged product delivered and they way VIZ-PRO/Kelly Bayley dealt was second to none. Fast response and quick recovery.
Thank you
So helpful!!
We had a lockable display board from you but lost the keys. When we asked about this you sent out a spare set within hours of our asking and without charging. Thank you so much. Couldn’t be more helpful.
Excellent product and service
ordered 2 noticeboards
ordered 2 noticeboards, one was broken in transit. Contacted Kelly and after emailing photos of the damaged noticeboard she arranged a replacement the next day. Thanks
Great product ......once you get the right one
After several failed attempts to get the product I ordered we got there.
Customer Service Agent Louie was on the ball getting 2 replacements sent out, and getting the wrong items collected - sadly the replacement also wasn't the right one.... but he didn't stop trying! 4* is for customer service but really they need to get their warehouse systems sorted so lost a *.
Great product though once you get the right one ....
Great Customer Service, good product and very competitive price.
Slight confusion on my part meant I had to call Customer Services. Excellent and very helpful response. Great value for money and prompt service. Very happy to recommend.
Great Products & Service
Excellent, knowledgeable customer service. Product ordered was great quality, with a fast and efficient delivery time. Would highly recommend Viz-Pro.
Excellent customer service after I…
Excellent customer service after I enquired about the different products, quick delivery. I couldn't recommend Viz-Pro highly enough.
Amazing product and quick service
Amazing product and quick service. Will defiantly use them again.
A varied review
Customer service was good, they where quick and polite to respond to my complaint with the director contacting me directly, however the product supply was more then terrible, also damaged the product, and to add the keys for the product where missing, which took a further week to be sent to me. they have offered me a refund, and to resend the product out when it comes into stock again which is in a months time. Mixed feelings bout the Viz-Pro, I doubt I will use their services again.
Excellent customer service when I had a…
Excellent customer service when I had a query about ordering and delivery of an item.
I ordered an A0 snap frame
I ordered an A0 snap frame, which was delivered promptly, but was damaged in delivery, the item was quickly replaced but unfortunately the second item was also damaged while being delivered. Kelly and Louie were superb and are sending out a replace item. I cannot fault there service.
Great service
Got straight through on the phone, no waiting around on hold, everything was sorted out the same day, very impressed.
Prompt service and good value for money
Excellent customer service with extra…
Excellent customer service with extra thanks to Louie.
Excellent customer service
Excellent customer service and communication from Louie at Vis-Pro. A pleasure to deal with. After reporting an issue about lost notice board keys via the Vis-Pro website contact page I had a response within minutes and my issue resolved a few hours later. Fantastic service. I couldn't recommend Viz-Pro highly enough.
Thank you Louie
When we received an item which was…
When we received an item which was damaged in arrival, this company dealt with the issue quickly, and replaced the damaged goods without a problem. Thank You!!
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