Vliegtickets.be Reviews 

4,797
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Easy, transparent and not as darned pushy as booking.com and all these other half scammer sites.

Rated 5 out of 5 stars

Clear information, no annoying advertisment, only what is needed and extras suggested. The flight was booked fast and eficient.

Rated 4 out of 5 stars

Easy and snel to reserve flight tickets. I was sorprised for the dossierkosten 30 euro, for this I did not give 5 stars

Company details

  1. Flights Search Site

Written by the company

Vliegtickets.be is één van de grootste webwinkels voor vliegtickets in België. Wij verkopen alle vliegtickets, ook die van lowcostmaatschappijen, van en naar wereldwijde bestemmingen. Wij tonen niet alleen de standaard vliegtickets prijzen, maar hebben ook hele goede afspraken gemaakt met luchtvaartmaatschappijen zodat wij jou de goedkoopste deals kunnen geven.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

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4.5

All reviews

(4,797)

834 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy, quick and simple

Easy, never being deceived in terms of pricing, timing and information provided. Quick and simple comparison of possible flights.

October 6, 2019
Unprompted review
Rated 5 out of 5 stars

Recently I had to change a ticket

Recently I had to change a ticket. The person in the phone was very effective and KIND. She really was committed to help. She wrote an email reminding me to make the payment so the change of the ticket will go forward. Her name is Michella, Thank you!!

August 8, 2019
Unprompted review
Rated 1 out of 5 stars

Don't use Vliegtickets at all costs!

Bad webpage interface resulted in double payment. I still can't get my money back. Also, Vliegtickets don't send invoices - you cannot find the amount you paid anywhere! Make sure you take a screenshot right after you pay - that is the only place you will see the amount.
Also no reminders to check in online.
Expensive booking costs.

July 30, 2019
Unprompted review
Rated 1 out of 5 stars

Our flight just did not exist

Our flight just did not exist. We received a flight number that was not an existing flight number. I had to call myself to ask what was the problem. Then all of a suthen the flight was supposedly cancelled. I didn't believe it at all. They should have contacted me if the flight was indeed cancelled. They booked a new flight for me, also the flight number non existing. I had enough of it and booked a new flight myself. A lot of money gone because of this company.

July 15, 2019
Unprompted review
Rated 1 out of 5 stars

I bought TuiFly tickets from vliegtickets.be

I bought TuiFly tickets from vliegtickets.be under their 'lowest price' warranty. Directly after booking I went to the site of TuiFly for some information and found out that TuiFly was 160 euro cheaper! When I contacted vliegtickets.be, they said that the company where the tickets come from don't count... (point 7 of their terms)... What a joke. Don't do business with them. They just add a lot of profit on something that you can buy directly. I would say Vliegtickets.be is a scam or fraudulous site because they claim to pay back the difference....

Added after "response" from Vliegtickets.be: Yes you advertise with big titles the "guaranteed" lowest price and afterwards in the conditions, the customer can dig up in small letters the fact that the original airline where the tickets came from is excluded... If the only thing you can do is adding profit to something everybody has access to, I suggest you change business. You're scamming people -like me- who trust the initial view and don't look further.

August 20, 2018
Unprompted review
Vliegtickets.be logo

Reply from Vliegtickets.be

Dear Guy,

Thank you for your feedback. I am sorry you are not satisfied with the conditions of the price warranty.

As TUI is wholesaler and direct seller they are excluded from the price warranty. I am sorry that this does not meet your expectations. However we do clarify these exemptions cleary in the condition to avoid any dissapointment.

We do value your feedback and will investigate any future additions to this waranty.

Kind regards,

Vliegtickets.be

Rated 1 out of 5 stars

A scam.

A scam.
I bought tickets yesterday. Now i receive a mail from them saying that if i do not supply them with a copy of my passport AND credit card, that my ticket will not be validated and that the price will keep rising, until they are no longer available, and bought by someone else!

July 9, 2017
Unprompted review
Vliegtickets.be logo

Reply from Vliegtickets.be

Dear Mr. Casaer,

Thank you for your feedback.

Every credit card payment will be checked. If there are any abnormalities it will be checked again and a copy of your credit card and passport is requested.
All this is to prevend fraud and of course for your own safety. Our apologies for the inconveniences caused by it.

With kind regards,
Vliegtickets.be

Rated 1 out of 5 stars

Deceptive

First they show you one price (which is often higher than the one you will find on the airline's website). Then, after one step, they add a 10 EUR "service fee" (which is *mandatory*). On the very next page, they try adding more fees (you can avoid those, if you are careful enough). Finally, at the very last step, they add another *mandatory* fee of 27,50 EUR, conveniently named "booking costs". Oh, and if you want to pay with your credit card, prepare to pay 12,50 - 17,50 EUR extra! That's up to 55 EUR (!) of fees you cannot avoid on top of the price which was not that great to begin with!

With these unfair practices, non-competitive offers and really poor reviews, I don't expect them to survive much longer.

April 16, 2017
Unprompted review
Vliegtickets.be logo

Reply from Vliegtickets.be

Dear Prime,

Thank you for your feedback. We appreciate it!

The mandatory fees such as service fee and booking costs are mentioned during the online booking process from the very first step, even before selecting one of the search results. The credit card fee is charged by the credit card companies and is normally a percentage of the total amount.

I hope this information will reduce your dissatisfaction. Our apologies for the incoveniences you experienced.

Best regards,
Vliegtickets.be

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