Vokera Ireland Reviews 199

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and productive. Many people highlight the excellent service provided, noting its efficiency and the ease of their overall experience, from scheduling to the actual work. Reviewers frequently mention the exceptional customer service, appreciating the clear communication and the timely support received. People are particularly impressed with the engineers' ability to diagnose and fix issues quickly, often having the necessary parts on hand, and providing valuable advice for optimal system performance.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and efficiency of... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You're engineer called to us today Brian was his name, a gentlemen to say the least, what ever your paying him it's not enough! Highly recommend him, there's nothing he doesn't know about his profess... See more

Rated 5 out of 5 stars

I had my gas boiler repaired by Brian last week. Fantastic service and a true gentleman. Couldn’t rate his professionalism any higher. A true asset to Vokera and all parts covered under the repair... See more

Rated 5 out of 5 stars

Brian was extremely friendly, professional, and clearly knew his stuff. He explained what was being fixed, replaced several parts on the spot, and stuck to the agreed fixed price. We also really appre... See more

Rated 5 out of 5 stars

Margret and Mary amazing in scheduling us in at such a late request. Always willing to help and ensured we got Bolier sorted before Christmas. Much appreciated. Would highly recommend this company as... See more


Company details

  1. Home & Garden

Information provided by various external sources

Vokèra by Riello has been providing heating and hot water solutions for over 35 years. The range today includes domestic gas boilers (combi, system and open vent), gas water heaters and commercial heating solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Brilliant Service, highly recommend!

Quick response on booking a boiler service appointment. Brian who came to service the boiler was so nice and knowledgable, also gave me a few tips! He also replaced a part for the boiler which were causing a leak during the visit. Mary was so helpful on the phone throughout the service. Brilliant service. Highly recommend!

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service Engineer- Brian

It was our first boiler service with Brian and he did an excellent job. We were pleased with his work and will definitely look forward to all our future servicing with Vokera - esp. Brian. Thanks once again Brian for explaining everything to us patiently and in detail.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Very satisfied customer here

Very satisfied customer here. I have been a regular customer of Vokera over the past few years. My boiler was leaking and not holding water. I scheduled a repair and their engineer Brian was very helpful and explained everything about available options on the day and he also made sure that I was happy with the option that I have chosen. Thank you guys.

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Brian was brilliant to deal with

Brian was brilliant to deal with & so helpful. He obviously is a pro at his job, all his recommendations were so helpful & will help me save money in the long run. I know, I will never use another company again for a boiler service. Thanks to Brian, you now have a recurring customer. Thanks

March 8, 2023
Unprompted review
Rated 5 out of 5 stars

Brian was an absolute gentleman to deal…

Brian was an absolute gentleman to deal with. He obviously is an expert in his field. I previously had an engineer from board gais out who told me I needed a new boiler as the pcb board was gone and also the fan after waiting 3 weeks for an appointment. There was nothing wrong with ether of them and brain had the job done it less than an hour. I will be using vokera engineers from now on. Thanks again.

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

Boiler died on me and was leaking…

Boiler died on me and was leaking water.I opted for the fix price repair with Vokera. Brian - the engineer - let me know in advance on the day when he was arriving. He was clearly an expert in Vokera boilers and had all the spare parts required to hand. Boiler is working better than ever now. Had I not gone direct to Vokera I am sure another outfit would have recommended replacing the boiler at a cost of several thousand! Can't recommend highly enough!

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer

Although I had to wait a few days Dan turned up on time and date booked.
Very curtious and professional service.
Thanking you
Walter

February 9, 2023
Unprompted review
Rated 4 out of 5 stars

Brian T. The Vokera man

Brian T. The service technician investigated and fixed the boiler in no time. Boiler running better than new after service.
The callout charge was pricey but in and fixed next day
Thank you

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

From the time of making the initial contact with the office and dealing with Anita first class service Brian the Service Engineer arrived on Time explained what had to be done and kept us updated as he worked Brian very nice Chap and easy to deal with highly recommend Volkera

January 30, 2023
Unprompted review
Rated 5 out of 5 stars

Vokera Boiler Repair

As a letting Agent we have used Vokera on many occasions and each time with excellent results. Previously we were told these Boilers could not be repaired and would need to be replaced but on each occasion their Engineers have repaired them successfully. Anita is the first port of call and is so helpful and professional. A call is simply made and an appointment made and verified by email. I would like to stress all of the engineers have been extremely helpful and professional. I could not recommend Vokera more highly from start to finish.

Champion Lettings, Drogheda

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Brian is an absolute expert

Brian is an absolute expert in what he does. There was a complicated problem with my boiler, and through his perseverance, brilliant technical knowledge and experience he was able to find a solution and fix my boiler. Brian is professional, hardworking and very easy to deal with. I feel lucky that Brian was the engineer assigned to fix my boiler. Thank you Brian so much. Barbara D

December 14, 2022
Unprompted review

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