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See what reviewers are saying

Rated 5 out of 5 stars

I’ve tried several brands of essential oils and haven’t found better than volant. Wonderful oils and blends at a reasonable price.

Rated 5 out of 5 stars

Oh wow.... functionality wise it does the job ... essential oil smells awesome...overall look of diffuser is quite beautiful decent and light option gives extra point....I am really impressed with eve... See more

Rated 1 out of 5 stars

I never received any delivery or pickup notification and only realised days later that my parcel had supposedly already been delivered. Clearly, several things went wrong in the delivery process and,... See more

Rated 5 out of 5 stars

Volant literally means in my native language Catalan, volant= flying! I agree with its meaning a 100% we are flying in good vibes and sleeping profoundly! I went to visit a good friend in Norway last... See more

Company details

  1. Health and Beauty Shop
  2. Aromatherapy Supply Store
  3. Flavours, Fragrances and Aroma Supplier

Written by the company

Essential oils have the potential to change our mood. They can relax us, energise us, make us more focused or help us sleep better. They can even take us back to a distant memory - like how a certain perfume can remind you of the first time you fell in love.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect. Beautiful diffuser. Solid and looks luxurious in the home. Works perfectly and even better than my Neom one I already have.

October 14, 2023
Unprompted review
Rated 5 out of 5 stars

Black diffuser

I bought the diffuser in the sale, the quality & design is fab. The website was easy to navigate and shipping of my purchase was quick.

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Blown away with the beautiful quality…

Blown away with the beautiful quality of the diffuser. I have had cheaper ones in the past that have been good enough but Volant just take it to another level. Beautiful packaging, which is not that important but is lovely, and the diffuser itself is wonderfully made and very pretty. Thank you so much guys, I love it.

October 12, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered my goods 1 week ago

I ordered my goods 1 week ago, I have been informed of an invalid tracking number. and customer service does not respond to their support mail. I cannot recommend this company.

October 5, 2023
Unprompted review
Volant Aroma logo

Reply from Volant Aroma

Hi Frederik,

I had a look and can see that we got back to you regarding the order you placed on the 8th of October, the day after you wrote to us. I do apologize if you feel this was not fast enough!

I have sent you an email to see what we can do to improve your experience with us :)

-Amanda

Rated 5 out of 5 stars

It’s like a piece of art in the home

It’s like a piece of art in the home, very well-made and superior performance to other oil diffusers I have tried in terms of duration and diffusion.

I have only tried 1 oil but I’m looking forward to trying the others

October 7, 2023
Unprompted review
Rated 1 out of 5 stars

No customer service.....

Paid an extra £6 to £7 for next day delivery and it didn't come for another 5 days. I ordered it for a present so obviously disappointed. I have emailed Volant to give them the opportunity to rectify the situation but 1 week down the road and I still haven't had a reply to my email.

September 28, 2023
Unprompted review
Volant Aroma logo

Reply from Volant Aroma

Hi Gary,

I'm very sorry to hear that you did not get your order on time, this is of course not okay! I have had a look through our e-mail system but can't find an email under your name. I asked for additional information so I could try to find you from my end, but nothing was sent on. Please do reach out to our customer service team again so that we can try to rectify this -- you can reach us on support@volantaroma.com :)

-Amanda

Rated 5 out of 5 stars

Volant Diffuser

I wasn't quite sure at first but when I received the diffuser and the oils, I was pleasantly surprised by the high quality. It is natural clay, well made and chic. I use it every day and all day. Beautiful.

October 3, 2023
Unprompted review

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