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Volek Events Reviews 199

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TrustScore 2 out of 5

2.2

Event Planner
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Rated 1 out of 5 stars

Ordered overpriced tickets for concert+ food which was fine, then realised have to pay £30 additional fof "service" fee, and using PayPal costs even more... skip to the night before event, at 21.3... See more

Rated 5 out of 5 stars

This time was my first time ever in my life to book for a concert event and that's because of my favorite singer as it was my dream to come to new Zealand and now my dream is come true by hearing t... See more

Rated 1 out of 5 stars

Worse experience ever , our seats was given to camera man to camp. Unable to seat in our seat and was told to go find a seat for yourself, I have made multiply complain with no response. City hall ma... See more

Rated 1 out of 5 stars

We bought tickets for a concert three months in advance. One week before the concert, they emailed us that children under six needed a hearing cover. They emailed three days before the show that child... See more

Company details

  1. Event Planner

Written by the company

Volek Events provides Ticketing Service and Event Platform for Persian Events

Contact info

2.2

Poor

TrustScore 2 out of 5

199 reviews

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Rated 1 out of 5 stars

Event canceled but No refunded!

I have bought tickets for a concert and it got canceled. I have been waiting 3 Months for my refund.
Very unprofessional! Very bad or rather hardly existing customer service!

March 26, 2023
Unprompted review
Rated 1 out of 5 stars

Crappiest Nowrouz party in London

We bought tickets for a Nowrouz party in London (Shaam hall) and it was the worst iranian party ever! I don't trust Volek anymore for events, they should have a minimum monitoring on who's ticket they're selling.
The party managers were so impolite and rude and I'm sure they had never heard the word "customer service"!
Normal tickets for this party were £50 and VIP £60. We bought VIP which was said to have "free drinks" and a table. Turns out it's one single bottle of wine for each table, and there are 10 people at a table!! Me and my friends have to share one bottle with 5 other people that we don't know! So imagine 10 people at a table have paid £10 extra for drinks, that is £100 per table and they have to share a penny-worth bottle of wine that costs only £5! And even worse, when we asked for just some decent drink for each of us which would mean the least for a VIP ticket, they said you can go buy your own drinks! This was a very stupid way of robbery and what hurts more is the non-sense and impolite answers that the manager and Miss Rezayi told us.
Imagine at the end of the night the security of their own party gets mad at them, he shouts and slaps the manager asking for his payment!
Let's skip the low quality of the hall itself. Enough for now.

March 17, 2023
Unprompted review
Rated 1 out of 5 stars

They are asking service fee

They are asking service fee, no problem with that but which service?
I ran 1 year to get my money back from a postponed event, and this will be continued…
Sham for that service!

February 2, 2023
Unprompted review
Rated 3 out of 5 stars

You can trust to buy a Ticket here

You can trust to buy a Ticket here, there will be additional cost for about 3.5% if you use Paypal.also becareful cause they will charge you extra about 5% for some nonsense additional costs!
So if you buy a ticket for 200 € you will pay at the end 210€.

August 24, 2022
Unprompted review
Rated 1 out of 5 stars

Worst experience!

I bought two tickets for Max Amini show through VOLEK - the payment was taking out but I was told to access my tickets, I need to register on Max Amini website and agree to T&C which I did. but I couldnt still access my tickets.
I followed up with VOLEK and there was one auto reply, repeating what I already knew which was to register my details.
Such an unpleasant experience to have to go through all these troubles to access my tickets which I paid for.
I asked for refund several times but no response yet. I dont recommend VOLEK AT ALL!

August 22, 2022

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