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Review summary

Created with AI, based on recent reviews

Evaluating 225 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its effectiveness in improving gut health and addressing various digestive issues. Many people have found it to be a life-changing solution, noting significant improvements in their conditions and overall well-being. The delivery service is frequently commended for its speed and efficiency, with products often arriving promptly and well-packaged, maintaining the required cold conditions. However, some customers experienced issues with their orders, including missing items, incorrect products, or delayed deliveries. A few people also reported problems with the packaging, noting that some products arrived damaged or not adequately chilled, raising concerns about the quality of the product upon arrival.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise its effectiveness, with some reporting... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many praise the quick and efficient... See more

Quality

Customers had positive experiences with product quality. Many reviewers found the probiotics to be effective,... See more

Order

People report ambiguous experiences with their orders. Many customers praise the ease of ordering online and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, efficient, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It’s a wonderful product but the fact that it needs refrigeration can be a problem. Thankfully, we have good neighbours who put the package straight into our refrigerator. I did think I’d asked for t... See more

Rated 5 out of 5 stars

This probiotic is absolutely amazing, is saving my life for the last year. I have ulcerative colitis plus food allergies it was severe hard life before starting my use. I was suffering with a cons... See more

Rated 5 out of 5 stars

Everyone suffers with digestive problems sometimes when eating different food on holidays abroad or even in certain restaurants here. A daily capsule of VSL3 stops any problems and is so easy to take... See more

Rated 5 out of 5 stars

I had been giving VSL#3 to my epileptic dog after a recommendation from his neurologist. He is on many drugs but still had multiple seizures every week and terrible stools. After a gut test confirm... See more


Company details

  1. Vitamin and Supplements Store

About VSL# UK

Written by the company

VSL# UK Specialises in high-quality, evidence-based probiotics trusted by healthcare professionals. VSL# Supplements deliver high-concentration's of diverse bacteria to where they're needed most - YOUR gut!

The VSL# range currently comprises of: VSL#3, one of the world's most concentrated and well-researched multi-strain probiotics, and VSL# Fibre. A synbiotic combination of live bacteria and fibre, designed to help restore a healthy bowel and facilitate intestinal transit, providing relief from constipation.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

699 reviews

5-star
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1-star

Replied to 4% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Arrived in good time and the product…

Arrived in good time and the product itself works well for me, I feel less sluggish, I also find it easy to take in water, I don’t drink juice or soft drinks but the flavour is pleasant and not strong so I’m happy to consume

October 3, 2025
Rated 5 out of 5 stars

Game changer

Always delivered on quick & on time. Had IBS for over 30 years. Tried other premium probiotics but didn't help. Using VSL & reduced my cheese consumption (excessive!) and now I rarely have any issues. Even better now you can get capsules as well as sachets.

May 12, 2025
Rated 5 out of 5 stars

I had food poisoning from uncooked…

I had food poisoning from uncooked chicken and although I got over most symptoms in a few days, I had excruciating stomach cramps and constant diarrhoea for 5 weeks and GPs just took blood and po* samples and said to rest.

I paid to see a private gastroenterologist who recommended these and even after day 1 I was better. Bad bacteria must have been lingering…. Why don’t GPs recommend VSL?!?!?!

September 26, 2025
Unprompted review
Rated 4 out of 5 stars

I buy this product for my Mother in Law…

I buy this product for my Mother in Law as she is struggling with Diverticulitis.
Though one of her doctors, they recommended she tries VSL3 and it seems to help her.
We know it is not a cure but it is better than the pain she gets through flare up’s.

August 28, 2025
Rated 4 out of 5 stars

Takes time but think works

Easy to take. Was told could take time and think it does. With tweaks to diet also - have improved. Not sure how long one should use - been told not too long and also can take long time!
But really believe has made difference.

September 4, 2025

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