It’s a wonderful product but the fact that it needs refrigeration can be a problem. Thankfully, we have good neighbours who put the package straight into our refrigerator. I did think I’d asked for t... See more
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About VSL# UK
Written by the company
The VSL# range currently comprises of: VSL#3, one of the world's most concentrated and well-researched multi-strain probiotics, and VSL# Fibre. A synbiotic combination of live bacteria and fibre, designed to help restore a healthy bowel and facilitate intestinal transit, providing relief from constipation.
Contact info
Building 1410, Arlington Business Park, Theale, Reading, RG74SA, Theale, United Kingdom
- customerservice.uk@nordicpharma.com
- vsl3.co.uk
Replied to 4% of negative reviews
Typically replies within 1 month
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Quick and efficient delivery.
Arrived in good time and the product…
Arrived in good time and the product itself works well for me, I feel less sluggish, I also find it easy to take in water, I don’t drink juice or soft drinks but the flavour is pleasant and not strong so I’m happy to consume
Change of shipping address
I requested the change of the shipping address, and received a quick reply after 30 minutes.
Game changer
Always delivered on quick & on time. Had IBS for over 30 years. Tried other premium probiotics but didn't help. Using VSL & reduced my cheese consumption (excessive!) and now I rarely have any issues. Even better now you can get capsules as well as sachets.
Locked into a subscription
Locked into a subscription - no reply by email, last delivery didn’t arrive
I had food poisoning from uncooked…
I had food poisoning from uncooked chicken and although I got over most symptoms in a few days, I had excruciating stomach cramps and constant diarrhoea for 5 weeks and GPs just took blood and po* samples and said to rest.
I paid to see a private gastroenterologist who recommended these and even after day 1 I was better. Bad bacteria must have been lingering…. Why don’t GPs recommend VSL?!?!?!
prompt postage and received goods
Excellent support
Delivery was too late but customer service excellent in offering full refund
The best probiotic I use for long time…
The best probiotic I use for long time I am patient with U.C. With to many Flare U.P and the VSL#3 regularly my Flare Up Thanks VSK#3
Brilliant product great price
Brilliant product great price, highly recommend these probiotics. Speedy and free delivery.
Good product but I paid for chilled…
Good product but I paid for chilled delivery and the pack was not cold but luke warm.
You need a delivery service with a fridge
I buy this product for my Mother in Law…
I buy this product for my Mother in Law as she is struggling with Diverticulitis.
Though one of her doctors, they recommended she tries VSL3 and it seems to help her.
We know it is not a cure but it is better than the pain she gets through flare up’s.
Second order as great results to gut…
Second order as great results to gut health from first order. Looking to establish positive gains so far. Recommended.
quick delivery
So easy to order on line
So easy to order on line. Excellent service, ordered and received 48 hours later.
.
Takes time but think works
Easy to take. Was told could take time and think it does. With tweaks to diet also - have improved. Not sure how long one should use - been told not too long and also can take long time!
But really believe has made difference.
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