Very easy process! No long call waiting times when attempting to contact. Ryan made us feel so at ease on our initial consultation. Becky was super helpful going through our welcome pack! Great ser... See more
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Review summary
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Company details
- Life Insurance Agency
- Business Insurance Company
- Income Protection Insurance Company
- Key Man Insurance Company
- Personal Insurance Company
- Shareholder Protection Company
Written by the company
Waddle Insurance - Real Advice. Real People. Real Protection. At Waddle Insurance, we’re on a mission to change the way people feel about insurance. No jargon. No pushy sales. Just honest, expert advice that puts you and your loved ones first. We specialise in life insurance, critical illness cover, income protection, and business protection - helping families, homeowners, and business owners across the UK protect what matters most. Whether you’re safeguarding your family’s future, securing your mortgage, or protecting your business from the unexpected, our advisors take the time to understand your needs and build a plan that’s right for you. Our culture is simple - care first, sell second. We believe in building trust, explaining your options in plain English, and being there when it really matters - including guiding you through claims with compassion and expertise. With a friendly team (and a penguin mascot who’s all heart), we mix professionalism with personality. We’re FCA-regulated, customer-driven, and proud of the five-star reviews that reflect the service we deliver every day. Waddle Insurance - protection advice the way it should be: transparent, personal, and giving you proper peace of mind.
Contact info
The Hive, Rear of 75 Uplands Crescent, SA2 0EX, Swansea, United Kingdom
- 03333 1111 23
- info@waddle.co.uk
- waddleinsurance.co.uk
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Very helpful and clear guidance from…
Very helpful and clear guidance from Jessica throughout the process, spotting errors in a previous policy and rectifying
It was very user friendly
It was very user friendly. Still waiting for my promised Amazon voucher, however.
Great experienced!
Great experienced!
Explained everything in details.
Very friendly and competent people.
I highly recommend them!
Ryan Lewis has been the most helpful…
Ryan Lewis has been the most helpful and patient person I have ever met. He spent so much time reassuring me and explaining any uncertainty in detailed
I have been treated with great care…
I have been treated with great care from the moment that I spoke to Harry to find the best option for my requirements.
And to top up Rebecca was amazing today going through the welcome package and assisting on getting everything setup.
Keep up the great talents in your company and carry on with great service.
No pushy sales people
No pushy sales people. No commitment to take on any insurances. Georgia was absolutely lovely.
Had a good experience
Had a good experience, Harry was very professional on the phone and very helpful
Waddle review
I have two policies with waddle and my partner has one too. Mathew has the patience of a saint and has explained everything to me clearly and in a way i can understand, no matter how many times ive asked (Alot🤣). He is readily available and encourages you to check in with him anytime with and queries you may have. The staff at waddle are lovely and very helpful (becky). Thank you guys for all your help. I really do have peace of mind knowing I have these policies in place and im confident that should the unexpected pop up im covered.
Good customer service
Good customer service is friendly and shows empathy to customers in time of need.
Declan & Lilly have been profoundly…
Declan & Lilly have been profoundly helpful with my application for Accident and Health Insurance
Lovely friendly company with great…
Lovely friendly company with great service. Went through everything step by step with no pressure and not pushy like other insurance companies. Very helpful
Ryan was excellent explaining and helping me with a couple of issues and Becky was lovely going through welcome pack step by step, explain things very clearly
Helpful
Liam was the one to help me set up a new life insurance policy ensuring I got the best possible deal for me and my children. He was so nice and helpful and always kept me up to date about everything.
What makes waddle different is if you…
What makes waddle different is if you have taken life insurance out with another provider and some details are not right or have been missed out my experience is waddle can help particularly if your paying for a policy that will never pay out everything is so detailed and double checked so they’re isn’t anything wrong that if need be one day the policy(s)do pay Matthew and Becky do a magnificent job on getting you this point
Absolutely a great service
Absolutely a great service from start to finish. Financial advisor Aimee was brilliant and patient, had great knowledge and understanding of our goals.
Bethan at sales support was polite and professional when confirming policy details and explaining next steps. 100% recommend
Perfect all way through from start to…
Perfect all way through from start to finish
Fantastic protection for the family
Absolutely fantastic service
It was good to get my own policy reviewed, but to then manage affordable cover for my whole family was brilliant. And it's something that just ticks nicely in the background giving reassurance for the future.
Professional, thorough and friendly service. Highly recommend Becky who kindly took us through the welcome pack and was able to answer questions that popped up! Thanks for everything so far!
Friendly
Friendly, helpful staff, no long call waits. Easy to keep up to date with progress.
Waddle made sure I had the right…
Waddle made sure I had the right insurance policies in placed and made it seamless.
Great service and they our so helpful
Great service and they our so helpful
Nichola helped me massively
Very helpful
Very helpful. Simple and easy. Ian explained and did an excellent job
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