A & A Walters Funeral Directors (Est. 1850) Reviews 351

Following the recent death of my dear brother James Dominic Byrne, I would like to thank the funeral directors A&A Walters of Tipton for all their kindness and professionalism. In particular I want to thank Phil Etheridge, who from my first phone call made me feel at ease. Phil was thoughtful and compassionate, and guided me so patiently through the whole process.

We used A&A Walters for my mom Christine Willetts’s funeral.
From start to finish the service they provided was exceptional. It didn’t matter how many questions we asked it was never a problem. From the very first meeting right up until the last we couldn’t fault anything at all. I would definitely recommend their services to anyone all the staff are so polite and professional.

I knew Karen from a previous funeral, she arranged Rita's funeral the same as her brother John's, with precision and kindness. This saved the family much anxiety leading up to a heartwarming conclusion at a difficult time......Richard from Ludlow

Very professional could not do enough to help us at this difficult time
They sorted out everything we wanted also a bagpiper
Helped with photos and coffins etc
Also helped me to come to terms with seeing my partner it was made much easier with Karen’s help and staff behind the the scenes

From the first phone call after my mom, Christine Wardley passed away, the compassion shown and the knowledge and support given to us all was just wonderful. Alicia especially was really supportive and very professional with her guidance when making decisions concerning funeral arrangements and all of the details surrounding this sad time. Every step of the way we were kept informed, emails were answered promptly and even afterwards, we were shown such respect when collecting mom’s ashes and making the further arrangements for her internment. I cannot recommend AA Walter’s enough when dealing with such a sad process.

I can not thank Stacy and the family at AA waters enough for organising the funeral of my dad John hipkiss.Stacy sorted everything,took the stress out of it all nothing was to much trouble.The funeral was perfect .I would highly recommend AA Walters to anyone.Thank you again for everything you did for me my dad and my family kind regards mark

We used A&A Walters for my dad’s funeral in 2024 which is why we returned to them when my mum sadly passed away earlier this year. On both occasions the staff were incredibly empathetic and supported us through a difficult time. Karen who was our main contact this time, was especially kind and thoughtful and helped to make things more manageable. Karen has a good knowledge of Tipton which was very comforting for us. When we visited my mum in the chapel of rest, the gentleman who took us to see her was very kind and respectful. On the day of the funeral, all of the staff were professional, kind and attentive, ensuring everything went as planned. We were very grateful of the compassion and support shown to us and my mum’s memory.

We are so pleased for all the help we received,so grateful to Sam who made it so easy to arrange our brother Kevin's funeral.
It was our first experience of arranging a funeral ,so we was very nervous but Sam made us at ease thankyou.
The funeral went lovely so professional we had excellent service & want to thank everyone involved in having our Kevin's service including Andy who helped us & we are so grateful thankyou all in our experience we couldn't of asked for better thanks

Karen's care and compassion was outstanding guiding us through the whole process nothing was too much trouble,taking time to explain every step of the way.
Helen Emery the celebrant delivered a wonderful personal service couldn't have asked for more on this sad day a wonderful reflection of my Husbands life.
Ian who guided us through his final journey was kind, caring and very attentive. What a fantastic service A&AWalters gave us supporting us through this most difficult time Thankyou

AA Walters are an extremely professional company. Their staff are very supportive, caring and cannot do enough to help at such a difficult time in people's lives. A special mention to Stacy who supported us in planning our dear nans funeral. Nothing was too much trouble and she was very kind and calming. Everything run so smoothly and staff took time to explain everything to us at every stage. I cannot thank them enough for everything they have done.

Stacy at AA Walters was outstanding in arranging the funeral for our loved one (Husband/Dad/Grandad) Ronald Leslie Wyatt. Stacy guided us through every step of the way, she was compassionate and caring, nothing was too much trouble.

On the day, everything went smoothly and the team were so kind and considerate towards us.

Angela, our Celebrant, delivered a wonderful, personal service, we counldn't have asked for more.

All at AA Walters were fantastic from start to finish - Thank you so much for supporting us and looking after us all during this difficult time.

Our family has used A & A Walters for a considerable amount of time yet the reports of their service seem to get better and better! My late wife, Mary Valerie Pass left us on the 29th of December 2025 and from the point that Stacey was assigned to her funeral care, everything was handled superbly. From first meeting to post funeral at Gornal Crematorium I cannot find the slightest issue with everything that was done for us. My funeral has been arranged since 2013 (as was my wife's) and you can be sure of which Company will be dealing with it! Many thanks to all concerned. Mike Pass.

We were recommended by family members who had previously used A&A Walters, and from our very first contact, everyone we encountered was both professional and kind.

We worked closely with Stacy, and from the moment we met her, she helped us feel relaxed and at ease during what was a very difficult time. She took the time to explain everything clearly and supported us with anything we needed throughout the process.

At no point did we feel under any pressure to make decisions or do anything we weren’t comfortable with, which made the experience all the more reassuring. Stacy was always just a phone call or email away whenever we needed anything, which gave us great peace of mind.

As a family, we chose to have the vintage hearse for our dad, which we would highly recommend. It was a beautiful touch and really turned heads, making the day feel even more special.

On the day itself, everyone made us feel at ease and supported us with anything we needed, helping everything go as smoothly as possible during such an emotional time.

We would highly recommend A&A Walters and would definitely use them again… although hopefully not for a very long time.

When our loved one, June, passed away we were understandably going through a very emotional time. From our very first conversation, Stacy and the team were incredibly kind, compassionate and professional. They guided us through every step with patience and understanding, which made such a difference to us as a family.

Everything was handled with great care and respect, and we always felt that our mom/Nan was in the best hands. Nothing was too much trouble and Stacy was always there to answer questions and reassure us when we needed it.

On the day of the funeral, everything was organised beautifully and ran so smoothly. It meant a lot to us to be able to focus on remembering and celebrating our mom’s/Nan’s life, knowing everything else was taken care of.

We are truly grateful for the support, kindness and dignity shown to our family throughout the whole process. I wouldn’t hesitate to recommend the services of Walters to anyone going through such a difficult time.

Was really helpful and frienly nothink was to much shown us respect at house and cemerty music was lovely just as we wanted it to be thank you so much

From the moment our father was taken to the chapel of rest at AA Walters to arranging the funeral with Karen in the office through until the end of the funeral the service we could not have asked for more. We were supported and treated with the upmost respect and consideration throughout this difficult time everything was arranged by them including the celebrant, who was amazing and the lovely visual display of photos. Thank you to all your staff

The service and compassion received from all the staff at A A Walters was exceptional. Right from the start they were helpful and never pushy. They helped with all aspects of the funeral for Alan Clouds. It made a very difficult time more bearable. My thanks to them all.

Our Mom Kathleen passed away on 07/01/26. We used A & A Walters in Sedgley as we had used the Tipton branch previously when our Father passed away . Andy Matthew’s arranged everything for us and helped us to sort out some legal issues with deeds to a grave plot that we didn’t know about . The funeral day was just how we wanted it to be and everything was carried out with dignity and empathy . Thanks to all of you at Walters who were involved on the day of Moms funeral . Also the care and empathy shown to use at the Tipton branch when we went to see mom at the chapel of rest . We were very pleased with the service that you gave us . Many thanks from the Davies family

From our first meeting with Stacy, after the passing of my wife Julie clayton,we were treated with care and respect,consideration, talked through the whole procedure ,Not pressured into anything.On the day of the funeral all went smoothly no delays (professionally done),can not fault AA Walters highly recommend them .

Thank you so much to Stacy, Phil and all of the team at A&A Walters. They provided a caring, professional and very helpful service for my Dad’s funeral. Everything was done exceptionally well, they are a very trustworthy family business. Thank you from our family.