Ollie visited us today as our dishwasher hasn't been heating up as well as it had been. He diagnosed that we needed a new thermostat and heating element. After a discussion we decided it was not c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing service. Logged a request on the website at 10pm about our faulty washing machine and had an email first thing the next day confirming someone would be with us between 12-5pm and a very pleas... See more
Company replied
Fault on our 11 year old Neff dishwasher reported Mon at 11am ish. Call answered promptly Engineer visit booked for next day between 1200 and 1700. Alfie called 20 mins before arrival, as stated. H... See more
Really pleased with the service we have received from Wash Tech Repairs. Over the years we have used the 4 times for various domestic appliances. Each time they were easy to contact and set up an app... See more
Company replied
Company details
Written by the company
Domestic and commercial appliance repair experts. We repair high-end appliances including washing machines, dishwashers, and ovens in and around the Cotswolds.
Contact info
Wash Tech, Wadborough Road, WR5 2QN, Worcester, United Kingdom
- 01905 828 222
- repairs@washtech.co.uk
- washtech.co.uk
The friendly customer service company.
The friendly customer service & good advice was exceptional. Although my washing machine was beyond repair I am still happy with the end result.
One of the few suppliers who never let…
One of the few suppliers who never let you down, fantastic service every time.

Reply from Wash Tech Repairs
Easy to book and friendly service
Easy to book and friendly service. Oil is a credit to the team. Fixed the tumble dryer and the dishwasher in no time.

Reply from Wash Tech Repairs
Superb customer service and fitters
The customer service with Natalie and installation of my mum's integrated fridge freezer was really good. Very tricky job as well! Definitely use again.
Excellent service
Called Washtec first thing had an engineer out to us by 1.30 same day. Explained problem he checked the internals of the dishwasher then the drain and to my embarrassment he found a mini fat berg blocking the outlet. He cleaned it all out tested machine and we were back up and running in 30 mins. Very courteous man and you can’t ask for better service.

Reply from Wash Tech Repairs
Great company to deal with, everything exactly as promised!
Very Impressed! Massive thanks to Wash-tech. An appointment to repair our Dishwasher was arranged easily, and only a few days later. Unfortunately, I had to re-arrange this at reasonably short notice, but this was sorted with no issue. As promised the engineer phoned prior to arrival and arrived promptly. The fault was diagnosed, but unfortunately a further issue with the machine was obvious on inspection, which put the unit beyond repair. The engineer advised us on replacements and that Wash-tech could help with supplying a new unit but no pressure sales at all. We compared elsewhere for a new unit, but Wash-Tech came out on top cheaper than the big names, so a quick call back to the office and replacement was sorted.
It's not just a good price though but great service as well. The new dishwasher was delivered and installed the following morning by yet another helpful, friendly, and knowledgeable engineer.
Honestly a pleasure to deal with everyone at Wash Tech, and everything was exactly as they said it would be, a refreshing change from dealing with a lot of companies.
I would not hesitate to recommend to anyone, and next time I need a new appliance or repairs I know who I'll be calling.

Reply from Wash Tech Repairs
Great company to deal with
Great company to deal with. Did what they said they would do when they said they would do it and the price was fair and the technician was brilliant and very knowlegeable. Would highly recommend them.

Reply from Wash Tech Repairs
Neff Dishwasher, fixed the next day.
Fault on our 11 year old Neff dishwasher reported Mon at 11am ish. Call answered promptly
Engineer visit booked for next day between 1200 and 1700.
Alfie called 20 mins before arrival, as stated. He fixed the problem and recommended how to avoid recurring.
Very pleased with the efficiency and friendliness. Will use again and thanks for other helpful reviews.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Excellent service all round. Very skilled technician, helpful admin team. Job was scheduled and completed very fast and efficiently. Many thanks!

Reply from Wash Tech Repairs
Great Service
Very friendly engineer. Great service and comms. Good value for money. Would recommend

Reply from Wash Tech Repairs
Excellent service - "repair not replace"
Great service - prior to calling wash-tech, other electricians had said they wouldn't even bother looking at the oven, just replace it. Wash-tech's approach was very different as they were confident they could mend it. I liked the "repair not replace" ethos. Efficient diagnosis of the problem and he swiftly mended it and my oven is back working. I'm delighted. Thank you for a great service. Hopefully my oven will now be fine, but I will know who to call if not. Would definitely recommend.

Reply from Wash Tech Repairs
Good, honest, old fashioned service!
Fantastic service, from my enquiry to the engineer's call out. Great these days to get good old fashioned service! Highly recommended. Thank you!

Reply from Wash Tech Repairs
Fantastic customer service
Fantastic customer service , speedy response and repair .. thanks again for saving us 😃

Reply from Wash Tech Repairs
Great Service
Great service, straight through to a human being on a weekend unlike many other companies. Supportive and helpful. Engineer was booked and rang ahead to say he was coming. Super tidy and efficient. Clear charges and worth every penny. Would definitely use again and recommend

Reply from Wash Tech Repairs
Efficient and Great Advice
I was quoted a fixed price for the visit plus any parts required. Oliver phoned me half an hour before his arrival and quickly ascertained the problem by asking me the right questions as to what had happened before the machine broke down. As well as fixing the problem he had a good look at the machine and advised on its condition and tips on how to ensure the washing machine remains in good repair. Top tip for me - use the detergent compartment rather than throwing the capsule directly into the drum of the machine as the plastic can have a tendency to clog up the drum causing damage over time and can sometimes not dissolve properly. (I have noticed that happening several times). Just snip off the plastic and pour into the detergent compartment at the top. Simples. My 3 year old grandson had been listening to the conversation and he said 'What a nice man'. Many thanks Oliver!!

Reply from Wash Tech Repairs
Excellent service from Alfie this…
Excellent service from Alfie this morning. I rang yesterday because both my Miele tumble dryers weren't working properly. Becky booked me in within 24 hours so I wasn't left without a dryer for weeks....Thank you very much for a great service....!
Excellent Service
Excellent
and very friendly, but professional service. Would definitely recommend.

Reply from Wash Tech Repairs

Reply from Wash Tech Repairs
From start to finish
From start to finish, polite, timely and highly efficient service. I recommend to anyone

Reply from Wash Tech Repairs

Reply from Wash Tech Repairs
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







