Watch Center London 

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See what reviewers are saying

Rated 5 out of 5 stars

My experience has been excellent, bought a Daytona from them, it needed a slight adjustment and they’ve dealt with it swiftly, politely and have been really accommodating the whole way through. I’ll b... See more

Rated 4 out of 5 stars

Wish there was a simpler way to be aware of the dial size when buying on line. Obviously when one goes direct to the retailer face to face the size and all aspects are apparent to make a decision. How... See more

Rated 5 out of 5 stars

I bought a JLC Reverso Grand 8 Day Power Reserve. Firstly, my experience in dealing with Watch Center London was extremely positive. I spoke with Raphael, agreed a price and they did exactly what... See more

Rated 1 out of 5 stars

My experience is that I was offered tea [and biscuits] when I purchased the watch, then given short shrift when I raised a legitimate concern about the watch. immediately rebuffed and made to fe... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Our main vision is to become a watch portal for the best watch brands there are, wherefore consumers can, at their own satisfaction, differentiate between various brands which we provide online with a wealth of information about each and every product including multiple images. We specialise in selling authentic high-end watches whereby you’ll find pre owned, used and even new designer watches. Every watch purchased by us , meets our rigorous standards of inspection and quality control, checked by our highly trained watchmaker. We take into consideration the satisfaction of our customers which is crucial to provide the best service allowing them to be confident when purchasing a watch. We thrive to deliver only the finest prestigious timepieces to our clients, from the finest provenance at competitive prices.


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All reviews

(135)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

We are from the wilds of Lincolnshire…

We are from the wilds of Lincolnshire and were nervous of making this kind of largish transaction on the basis of photos on the website.
However, Rapheal from WatchCenter was totally honest about condition of the strap, which I had queried. I made an acceptable offer and I transferred the funds. At that point Rapheal said he would try and do something about a strap replacement.
The watch was duly dispatched and arrived the next day with a better strap. The watch is just what we wanted and in lovely condition, and the whole process was easy and painless, and they went the extra mile without being asked, which I found refreshing these days.
I would not hesitate to use them again or recommend them.

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

I bought a JLC Reverso Grand 8 Day…

I bought a JLC Reverso Grand 8 Day Power Reserve.
Firstly, my experience in dealing with Watch Center London was extremely positive. I spoke with Raphael, agreed a price and they did exactly what was promised, fast and efficient service. A pleasant experience all round.
Secondly, what a timepiece! I absolutely love the watch!
Many thanks,
Oliver

July 15, 2020
Unprompted review
Rated 5 out of 5 stars

Rolex repair.

Once again a fantastic service just had my Rolex repaired again there service is great very knowledgeable and polite family I highly recommended this watch shop. First class service 👌🏼

July 15, 2020
Unprompted review
Rated 5 out of 5 stars

Very good

Answered all questions really quickly and very efficient delivery. Watch arrived exactly as described. A great service and helpful after purchase.

June 3, 2020
Unprompted review
Rated 5 out of 5 stars

Great responsive seller!!

I had lots of questions about a watch I bought from them which they responded to very swiftly. I also received the watch within 48 hours despite a global pandemic. The watch was packaged perfectly and looked even better in person than online. Overall great experience!

May 23, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Very smooth purchasing experience. The watch was as advertised. Would not hesitate to do business with Watch Centre London in the future.

May 15, 2020
Unprompted review
Rated 5 out of 5 stars

Had been looking for a specific Jaeger (Master) watch for some time.

Had been looking for a special Jaeger L-C watch for some weeks, found the exact one I wanted at Watch Center London. We needed to transact all online, and phone, due to Coronavirus travel impact, but everything was superb - great communication and help from the Proprietor, with a promise that I might return the watch if I didn't like the look of it on my wrist. All good - I kept it, of course.

Excellent company, great service, open and clear communication.

I'll be buying another watch sometime, from WCL, hopefully I can travel up to London the next time.

Recommended.

May 15, 2020
Unprompted review
Rated 5 out of 5 stars

Recommend

This was my first time purchasing a vintage watch so I had a lot of questions and used their help chat and the team was really helpful! The order arrived on time and was well packaged. The watch was a bit too big so I went into the location and they resized it for me. Overall I had a great experience and would definitely recommend!

May 15, 2020
Unprompted review
Rated 1 out of 5 stars

Bought a Rolex Sub

Bought a Rolex Sub. that was claimed to have been serviced and working before it was sent to me. Turned out not to work properly and I had to take it for service where they replaced the rotor shaft. Since my complaint no reaction despit several messages. Would never buy a watch from them again.

May 7, 2020
Unprompted review
Watch Center London logo

Reply from Watch Center London

Dear Sir,

We have clearly mentioned that any third party watchmaker who services the watch will void your warranty with us. You took the watch for a service, performed the service, paid for it and then expecting us to compensate you for the service you have performed?

We have our own watchmaker and can do this job at no extra cost but you did not wish to do so. I am sorry but we cannot do whatever you wish, we have guidelines and policies to follow. If clients do not accept these guidelines then please do not shop with us.

It is as simple as that.

Rated 5 out of 5 stars

Beautiful watches exactly as described…

Beautiful watches exactly as described I have purchased 2 Cartiers from Watch Centre. Communication is excellent and postage was next day and bracelets all altered to size. Would not hesitate in recommending them to anyone.

March 6, 2020
Unprompted review
Rated 1 out of 5 stars

I had a bad experience

I had a bad experience
Tried to sell them a watch and when I got there they noticed a scratched glass so they adjusted their price and completely over compensated the cost of repair and tried to buy my watch for a lot less
I know that’s business but sold the watch for a lot more than they said so wouldn’t recommend them

February 13, 2020
Unprompted review
Rated 5 out of 5 stars

I purchased a Rolex Sub

I purchased a Rolex Sub. recently and received excellent customer service from start to finish. The product was as described on their website and Shamsed was attentive, knowledgeable and patient which is important when making an expensive purchase.
Thank you Watch Centre!

February 5, 2020
Unprompted review
Rated 5 out of 5 stars

First Class

Bought a Rolex from Watchcentre and have to say the service was first class. Excellent condition and Ellie-Mae could not have been more helpful. Had a slight issue after i got the watch and again E-M was only to happy to help me with my request. Would happily go back and do business with Watch Centre again.

January 16, 2020
Unprompted review

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