Watson European Reviews 

102
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service both from France and subsequently to our new home in UK. Arrived when promised. Very courteous and friendly removal men for whom nothing was too much trouble.

Company replied

Rated 5 out of 5 stars

Fantastic work done by the two gents, they were early and ready to roll in Amesbury this morning. Fast, efficient and incredibly polite, exactly what you would want from a moving company. More t... See more

Company replied

Rated 5 out of 5 stars

I was selling my late mother house in France & had to ship a fair bit of furniture & china back to the UK. Watson was recommended by our estate agent in France. First class service from communication... See more

Company replied

Rated 5 out of 5 stars

I sold my house in France and was moving back to the UK. Friends recommended Watson European to me. From the moment I contacted them and spoke to Andy I knew they were who I wanted to trust with my... See more

Company replied

Company details

  1. Moving Company

Written by the company

Professional household removals company serving removals between France, Spain & UK. UK storage also available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(102)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really helpful service from beginning to end

Really helpful service from beginning to end.Andy guided us through the complexities of Customs and VAT and made things as easy as possible. The two who picked up the load in France were also very helpful and everything was delivered in the UK in perfect condition.

Would thoroughly recommend

November 6, 2024
Unprompted review
Watson European logo

Reply from Watson European

Hello Tony & Sandra, Thank you both for the kind words, it has been a pleasure, especially with the added bonus of me actually getting to meet clients in the flesh! We wish you all the best, Andy & Team .....

Rated 5 out of 5 stars

Thank you and well done Watson European!

We found Watson European to be absolutely reliable, efficient and friendly throughout our dealings with them as they transported our stuff from France to the UK. Lead Co-Ordinator, Andy Gash, was always helpful and went out of his way to make the experience easy with clear instructions and advice. We have no hesitation in wholeheartedly recommending this firm.

Liz Walton and David Rowley

September 19, 2024
Unprompted review
Watson European logo

Reply from Watson European

Hello Liz & David, Many thanks for the kind words, I'm pleased the plan all came together so well and that you are both happy with the service provided.

Rated 5 out of 5 stars

First class experience

In planning our return to France from the UK, Andy has been first class in assisting us in the whole process and removing a lot of stress. Due to a pre-organised holiday Andy arranged the pick up of our belongings which were in storage in the UK 6 weeks before we moved to France. All done by Andy and his team, we were not even there. All the paperwork was complete before we went on holiday and Andy assured me it would all be well and it was.

David and Dan were the team who delivered our furniture in France, very professional and were amazing in ensuring our belongings were unloaded with humour and care. A hot day too!

Andy was always at the end of the phone, along with Amy, a great support.

One of the best experiences we have had in moving home, we would heartily recommend Andy and the team, they make you feel like you’re being looked after and totally follow through to deliver.
Outstanding service.

September 17, 2024
Unprompted review
Watson European logo

Reply from Watson European

Hello Mary, thank you for the very kind words, it has been a pleasure working with you both. Enjoy your stunning new home !

Rated 5 out of 5 stars

Exceptional Removal Company

I don’t know where to start. I really want to do Watson European justice with this review. But I don’t think words are enough …

Ill just start at the beginning & keep it as concise as possible :

Back in November 2023 I started contacting removal companies for our move back to the UK from France. Moving home is stressful enough, but being that I suffer from anxiety, the whole process felt excruciating.

That was until I spoke to Andy at Watson European !

He was the only one, out of all the other companies that I spoke to, that gave me Proactive, Factual Advice regarding Brexit. He explained the whole removal process in detail, answered all my questions, while taking the time to sooth my anxiety. Relief is not a big enough word for how I felt after our first conversation.

And it didn’t stop there, every phone call after that was the same. Andy was always available, and my further (many) questions were answered with patience and genuine care.

Initially I had planned to do all the packing myself, but due to a “surprise appendectomy” three months before our moving date, I had to rely on Watson European to do most of the packing for us … talk about heightened anxiety – other people packing up all my glass wear – my clothes – all our worldly possessions … !!!

This is when my husband decided it would be best if I was not around when the packing commenced ! So just before Watsons arrival, I flew back to the UK, leaving my husband to direct the removal. Which thanks to the professionality of the team that arrived - he did with seamless ease. In my man’s own words the men were “Exceptionally experienced and loaded everything with great care.” My husband’s description of the young gentleman who was packing all my fragile ornaments was – “He is quite a Perfectionist”. I thought – well that’s just Perfect !

It took all of 3 days for Watson to arrive at our new home in the UK. We were kept informed of their status that whole way. And at this point I got to witness their expert handling of our furniture, piano, boxes clothes etc … I was quite honestly in awe, and again so very relieved.

Now that I have fully unpacked - I can also tell you with Full Confidence – The packing of all the boxes was done with extreme care and intelligence. Not a thing damaged. I was amazed and delighted all at the same time !

So should you be needing a removal company, whether you have anxiety or not – Watson European are the way to go. They ran circles around every other company I spoke to.

From the very first call, and through the whole removal they were on the ball.

I only wish they had the contract to teach all other removal company’s the same etiquette and work ethic.

Andy & Team – Thank you again.

June 12, 2024
Unprompted review
Watson European logo

Reply from Watson European

Thank you so much for the exceptionally kind words, from myself and all the team involved it has been a pleasure working with you both. The "thank you" cakes were absolutely delicious !!!!
Kind Regards
Andy + Team Watsons

Rated 5 out of 5 stars

Tip top service despite difficult conditions.

Despite difficult access at both ends of the journey and a large load from France to the UK, Watson European managed it all with impressive success, skill and good humour - and in blazing hot weather. We would not hesitate to recommend them.

August 13, 2024
Unprompted review
Watson European logo

Reply from Watson European

Hello Chris,
Many thanks for the excellent review, a very challenging removal aided by you and your lovely wife's "can do" attitude. It has been a pleasure working with the both of you.
Kind Regards
Andy and the Team

Rated 5 out of 5 stars

Efficient Professional Supportive

Not only did Andy and his team move all the furniture and personal items, they guided us through the daunting prospect of all the customs forms and HMRC regulations and all the paperwork necessary when you move from France to the UK taking so much pressure off us and making the move stress free.
Danny and Ross were extremely hard working and tireless when it came to the unloading - communication between all parties was excellent at all times during this experience both with Ian at Dordogne Storage Solutions who collected and stored all our belongings in France until Watsons took over for the trip to the UK
I’m extremely grateful to one and all for a job well done. Thank you.

August 13, 2024
Unprompted review
Watson European logo

Reply from Watson European

Hello Vicki, Apologies for my tardy reply to your very kind words! It was an absolute pleasure working with you both, all the very best with your exciting new projects!

Rated 5 out of 5 stars

Absolutely brilliant, highly recommended

I was supporting a friend with a house move and was looking for the right firm of professionals to assist.

I came across Watson European and put in an enquiry.

Andy responded promptly and was extremely patient, helpful and understanding from the word go and did everything he could to accommodate our needs in an unusual situation.

The removal team were absolutely brilliant on the days in question and packed and unpacked everything so efficiently and quickly, I was amazed beyond all expectations. They were also extremely nice, professional and understanding.

The whole experience was worth every penny from start to finish. I would highly recommend Watson European.

July 18, 2024
Unprompted review
Watson European logo

Reply from Watson European

Hello Claire, As promised, we love a challenge, in reality this potentially difficult removal was made so much easier by your brilliant attitude and determination to be as helpful as possible. Thank you from all the team for the kind words, they are very much appreciated.
Thanks Andy

Rated 5 out of 5 stars

Moving with confidence

From the very first call with Andy I was reassured. As a woman in her 80's tackling a return to the UK from South West France after 8 years was daunting.
Andy and his team guided me through every stage of the removal and were invaluably supporting. When it got a bit complicated they would liaise with members of my family in the UK and elsewhere in Europe. This gave me enormous confidence and relieved me of a good deal of stress.

The removal and redelivery was impressive. Quick, efficient, professional and after a 7 month period in storage everything was delivered with impeccable correctness, no missing or damaged items.

Early in the process my family were already congratulating me on having chosen such an excellent firm. Watson European are keen to reduce stress for their customers. In the carrying out of the removal they were always patient, thorough and professional.

I can't sing their praises highly enough and will certainly be recommending them. Big thanks to everyone involved.

December 15, 2023
Unprompted review
Watson European logo

Reply from Watson European

Hello Jacqueline, Many thanks for the very kind words, it is always a pleasure working with such nice people, we hope you are very happy in your new home.
Thanks
Andy and all the team....

Rated 5 out of 5 stars

The experience with this company is excellent service and very professional

The experience with this company is excellent. Moving our belongings out of storage and over to France. A really professional service from Andy, Danny, Tyler and Harry. Great ambassador for the company.

July 9, 2024
Unprompted review
Watson European logo

Reply from Watson European

Hello Linda and Mark, Thank you for the kind words, it has been a pleasure working with you both, feels like everything came together in the end. Enjoy your new home. Thanks Andy

Rated 5 out of 5 stars

A very efficient move. Thank you.

A move from a storage facility in London to a property in the Southern part of France, without been on-hand for the initial part. Communication, both via Email and WhatsApp allowed for a very smooth service, including producing a very simple process for carrying out the required "Official" paperwork. The delivery of the mixed household items was efficiently, swiftly and neatly carried out by Andy and his team.
Highly recommend the service of Watson European and would use again if we had to return to the UK.

June 21, 2024
Unprompted review
Watson European logo

Reply from Watson European

Hello Nathalie & Stephen, I would like to personally thank you for taking the time write this review, it truly was a internationally coordinated effort by all involved. Many thanks for your business, it has been a pleasure working together. Thanks Andy

Rated 5 out of 5 stars

Best delivery experience I've had

If you're looking for a stress-free and affordable delivery solution you should use Watson European.
Andy and his lovely team recently handled a delivery from my home in London to France, and it was a fantastic experience. They made the whole process incredibly easy and straight-forward; all managed with a big smile too. Amazing.
If I ever need something delivered again in the future, I’ll definitely be in touch. A big thank you.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service

I would recommend anyone who is looking for European removals to use Watson European.

From start to finish they were exceptional, going above and beyond to help. Every single member of the team was professional and so friendly. Moving can be a stressful time but believe me with a team like Watson’s involved, you know you are in safe hands - thank you guys, you were all awesome!

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

A thoroughly pleasant service from a professional team…

A thoroughly pleasant service from a professional team. From the point of first making contact to the final delivery, everything we requested and more was taken care of by the Watson staff. They explained everything making the administrative side easy, the team who collected our belongings were friendly ,polite and professional. We would recommend and use this company for any future removals, excellent.

April 29, 2024
Unprompted review
Watson European logo

Reply from Watson European

Hello Stephen,

Thank you for your kind words it's much appreciated!
Thanks,
Team Watson

Rated 5 out of 5 stars

First class service

I had to have a Dutch registered car moved from storage in the UK to storage in France, in preparation for our move there later in the year. The paperwork was potentially hideously complex but Andy and his team dealt with everything and made the experience completely painless for me. Communication is so important when you are trying to arrange things like this remotely and the guys were spot on in this respect. I can highly recommend this company.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, professionals in every aspect of their business.
Andy and his team moved us back from Pedreguer Spain in September 23, from first contact to collection communication was brilliant, our moving date in Spain changed a couple of times but Andy was very accommodating.
They had our goods in their storage until we found a property back here in the UK.
We've just moved in and taken collection of our goods 50Cm2 in total, delivered on time (Not one item damaged) or damp👍.
Andy your company was very competitive on price compared to others.
Your team were so careful at each end of the move, great bunch of lads 😄.
Thank you for taking the stress out of our move.
I can highly recommend this company for your next move.

February 1, 2024
Unprompted review
Watson European logo

Reply from Watson European

Hello Jeffrey, Many thanks you have been an absolute pleasure of a customer!
Kind Regards
Andy and Team

Rated 5 out of 5 stars

Highly recommended

We cannot recommend a better service from start to end from the helpful, professional, smiley TEAM on spot but also on admin. Nothing was an issue.It was stressfree during the all process. And Andy has been the most easiest person to deal with.

January 13, 2024
Unprompted review
Watson European logo

Reply from Watson European

Hello Catherine, Many thanks for the kind words, it has been an absolute pleasure speaking with you! Kind Regards, Andy

Rated 5 out of 5 stars

Highly recommend

Just had the pleasure of completing a move to France with Watson European. Throughout they have been professional, accommodating with nothing being too much trouble. They worked tirelessly during both the pick up in U.K. and delivery in France - even though access was an issue they parked a km up the road and shipped our goods in via a van and not a moan or groan to be had, even when our dog wanted to play ball constantly, Dave and his crew obliged with a smile every time!! . I would highly recommend Watsons and all their staff it’s been a great experience throughout Thank you all

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great, reliable service

There was great communication before the job, assistance with creating packing lists and with the HMRC side of things. The crew arrived on time and really worked hard to get things done. They kept a smile on their faces and were very professional. The same upon delivery, good forward communication and executed the deliveries efficiently and without a hitch. Highly recommend using Watson's.

November 7, 2023
Unprompted review
Watson European logo

Reply from Watson European

Hello Russell, Many thanks for the kind words, it has been a pleasure working with you and your family.

Rated 5 out of 5 stars

An Outstanding Family Removal Firm

We found Watson's Removals an exceptional Company. The office team of Andy & Alex were professional, friendly and effective. Their terms were very competitive and fair, accommodating our requests in every way. Both collection and delivery dates were met.
Danny & Jack were the collection team, not only did they work tirelessly, they maintained a sense of professionalism, and friendly manner even through the difficulty of our location.
Delivery was on the date requested and spot on time. The team of Alex, John & Darren reflected the family firm. Another demonstration of accommodating the customers demands. They went the extra mile, expressing friendliness and humour. A great team.
We would have no hesitation in recommending this removal firm, they were excellent in all aspects. Thank you.
Nik and Tina Hammett

November 8, 2023
Unprompted review
Watson European logo

Reply from Watson European

Thank you both for your outstanding review and welcoming hospitality. On behalf of all of us, we wish you the very best in your resettlement and hope you get the bar shed back upto full service! - Alex

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look