I've been trying to contact the company since 15th May. I bought the purple moisturiser and the period mask and they damaged my skin barrier. I've bene trying to repair it for the last few weeks. I've... See more
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See what reviewers are saying
These are insane... Bought these for my girlfriend recently (who's tried hundreds of masks) and she's seen incredible results literally immediately. They're so easy to use, do what they say on the tin... See more
Effective! I am delighted when I find a product that does it's job well. Moisturizer absorbs well into my skin without extra residue. Cleanser has wonderful texture. Both have light pleasing herbal fr... See more
Company replied
Accidentally made a duplicate order as it didn’t look like my first order went through. Tried to cancel, no response, both arrived. Have emailed 3 times to request a refund. No response.
Company details
Written by the company
No sheet, sheet masks and cleansers for all faaces.
Contact info
United Kingdom
- hello@wearefaace.com
- wearefaace.com
2.5
Poor
155 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery
Fast delivery. Well and nicely packaged. The cream is easy to apply and leaves my face feeling very soft - would buy again
May 21, 2023
Quick delivery..disappointing products
Quick delivery. Sorry disappointing products. Dirty face didn't remove makeup very well and tired face caused reaction...so expensive no use products for me for £44 :-( as liked their ethos.
May 21, 2023
LOVE
My order had some issues with international shipping but the team were friendly and helpful and resolved quickly. I bought Stress Face Moisturizer and Sweaty mask and I'm in love with both.
May 3, 2023
Ordering simple
Ordering simple; delivery quick and traced very easily; delivered on the date and time indicated. The cream is very "creamy" and lovely scented. Within days I noticed a difference to both the look and texture of the skin on my face. Will certainly be ordering this again. Particularly useful after illness has shown in your face.
April 16, 2023
Very intense scent
I've only been using this for three days so can't report on the long term benefits. That said, I do like the feel of the product on my skin, it's not greasy and is quickly absorbed.
The biggest downside for me is the scent, as it is rather intense. I'm going to give it a few more days, but I think this will end up passed on to a friend.
April 23, 2023
Faace Cleansers
Good packaging. Delivered on time and kept informed of delivery details. Products are lovely to use and my skin feels more hydrated and smoother after use
April 18, 2023
Great company, amazing products!
Ordering was easy and efficient. Received products promptly . Products are amazing. Would highly recommend.
April 12, 2023
The BEST skincare range!
These are THE BEST face skincare products I’ve ever used, (and I’ve tried so many) - they pretty much cover all issues. Although, I’d love to see one for after sun care :)
April 10, 2023
I love it. I use the masks already so was so…
I use the masks already so was so excited when the moisturiser launched. I love it so much. It’s so nourishing and hydrating without being greasy. I’ve got combination skin, so for me, that works really well. Nice to apply and a little goes a long way. Smells great too.
March 26, 2023
Unprompted review
Lovely cream and smell took to long to…
Lovely cream and smell took to long to come in the post though
March 20, 2023
Reply from Faace
Sorry it took a while to come Carrie, but pleased you think it's lovely :)
LOVE IT !!!!!!!!!!!!!!!!!!!!!!!!!!!!
Had never heard of this product - read a review in newspaper - tried it - totally converted.
March 18, 2023
Great company. Great service and divine products.
Was really keen to try something new and so far am not disappointed. Love the ethos of the company. Really unusual products. Still trying out the face cream but am enjoying using it. Was a good ordering experience too.
March 15, 2023
Kind to combination skin
My order arrived within 2 days. Packaging was brilliant. I've used my face cream every day and with having combination skin, it seems to have evened my skin out. Smells lovely and definitely softer skin. Will be purchasing again.
March 8, 2023
Smells amazing!
I bought "stressed face" as a treat for my Daughter... She said it smells amazing! And hopes it helps to de stress her skin?
March 13, 2023
everything made my experience good
March 13, 2023
Menopause cream
Menopause cream is simply great, a fresh spa type smell and my skin is starting to look smoother
March 3, 2023
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