I've been trying to contact the company since 15th May. I bought the purple moisturiser and the period mask and they damaged my skin barrier. I've bene trying to repair it for the last few weeks. I've... See more
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See what reviewers are saying
These are insane... Bought these for my girlfriend recently (who's tried hundreds of masks) and she's seen incredible results literally immediately. They're so easy to use, do what they say on the tin... See more
Effective! I am delighted when I find a product that does it's job well. Moisturizer absorbs well into my skin without extra residue. Cleanser has wonderful texture. Both have light pleasing herbal fr... See more
Company replied
Accidentally made a duplicate order as it didn’t look like my first order went through. Tried to cancel, no response, both arrived. Have emailed 3 times to request a refund. No response.
Company details
Written by the company
No sheet, sheet masks and cleansers for all faaces.
Contact info
United Kingdom
- hello@wearefaace.com
- wearefaace.com
2.5
Poor
155 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So far so good.
Pretty good so far. The website was edgy, encouraging you to keep looking. The products clear and precisely described. Attractive packaging. Quick delivery. I using Meno FAACE Pause. The product itself was easily absorbed and left my skin smooth, not greasy. Early days yet as only used a few times. Will update once the tube has been used up. So far so good.
March 3, 2023
Faace has smashed it with this…
Faace has smashed it with this moisturiser. I absolutely love it ❤️
February 22, 2023
Unprompted review
Arrived in due date only used for week…
Arrived in due date only used for week seems a little thick smell a little but will continue for a while longer I don’t think I will buy again
February 27, 2023
Gorgeous smell, my skin looks glowing.
I bought the bundle of Tired Faace, Sweaty Face and Menopause Faace and have used both Tired and Menopause overnight on separate occasions. They all smell scrumptious, fresh and I Iove that they're packed with hard-working ingredients. Tired Faace edges ahead of the pack as it really gives my skin a lift. But all of them leave my skin looking rested and glowing. Pls develop a body lotion.
January 11, 2023
Reply from Faace
Noted re the body lotion and thank you so much for the feedback!
Did Not receive my order!!!!!
December 27, 2022
Reply from Faace
Very sorry to hear you didn't receive your order. Please can you email our customer service team so we can either arrange a replacement or a refund? Email is hello@wearefaace.com. Thank you
Great product really pleased with it
Great product really pleased with it. Easy to order on website, kept up to date on progress of my order and delivered early.
November 21, 2022
Reply from Faace
Great to hear this thank you very much
I purchased this cream for my daughter…
I purchased this cream for my daughter to try as I was watching Marlyn Denis and one of the guest was showing it .It is a great product and a very good company to order from ,I am sure my daughter will be ordering more .
October 18, 2022
Reply from Faace
So great to hear this, thank you!
Delightful.
Effective! I am delighted when I find a product that does it's job well. Moisturizer absorbs well into my skin without extra residue. Cleanser has wonderful texture. Both have light pleasing herbal fragrance. There's an actual person that responded to my email. I'm sold!
September 2, 2022
Reply from Faace
Thanks so much for this wonderful feedback, we really do appreciate it
Excellent
Couldn't believe how quickly it arrived, excellent service. and I can see the difference already, from the 1st application my skin is clearer every day.
July 29, 2022
Reply from Faace
We love this, thank you so much for sharing
Smooth transaction
Smooth transaction, quick delivery. I don't know if I will order again as I didn't really think the product worked for me but I had no problems ordering.
June 11, 2022
Reply from Faace
Thank you for your review, we do appreciate it
Wow !!
Well let’s just say so glad I found this brand boy have I spent some money over the years on brands that do ok but don’t Wow. Just used their meno pause mask and the difference is incredible my skin looks dewy glowing and my make up is going on so much better. Give it a go you won’t regret it. Keep up the good work faace.
May 13, 2022
Reply from Faace
Thank you so much for sharing!
Love this
Love this! Great smell and cleans all your makeup off. Leaves your skin feeling really soft and clean.
May 11, 2022
Reply from Faace
Love this review!
Great products
I've been using the Dirty and Dull cleansers. Both left my skin feeling soft, and hydrated. I have dry sensitive skin, and was pleasantly surprised not to be left with skin feeling tight, irritated and uncomfortable. My skin looks and feels amazing after using these products. I think I've found my new go-to face cleansers.
April 25, 2022
Reply from Faace
Love this thank you!
Reply from Faace
Thank you!
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