Wearyourmoment Reviews 

248
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the embroidered products, noting how well the detailed stitching captures special family memories perfectly. People also find the online ordering process very straightforward and consistently appreciate the helpful communication and quick turnaround times from the team. Some reviewers were not happy with occasional design mismatches where the final embroidery did not closely resemble the original photo provided. A few consumers also experienced issues with damaged items arriving or encountered frustrating complications during international delivery services. However, buyers mentioned that customer support was generally understanding when addressing these unexpected product concerns.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the exceptional quality of both the... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional workmanship and beautiful... See more

Order

Customers consistently note positive experiences with order processes that are described as very... See more

Customer service

Users describe ambiguous interactions with customer service, showing a high level of disagreement. Many... See more

Delivery service

People report ambiguous experiences with delivery service, balancing both efficient shipping and logistical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We got a tote bag with an image of my daughter paddling in the sea with her Nana as a present to say thank you for help with childcare. She absolutely loved the unique gift and considered framing it!... See more

Rated 5 out of 5 stars

The team were very communicative and helpful with my order all along the way - I asked for an additional sketch for approval in a different way and they were happy to help (with a small fee for the... See more

Rated 5 out of 5 stars

What a great company! I bought two hoodies and then ordered a third once I saw the quality of the both the work and the sweatshirt material itself. Despite being an online company, the service is resp... See more

Rated 5 out of 5 stars

fabulous! I have shopped here on several occasions - and each time they deliver. such good presents - especially good for special thank yous. great quality, speed - brilliant. will use again and agai... See more


Company details

  1. Gift Shop

Written by the company

We turn your pictures into embroidered works of art you wear. From pictures of pets to the most cherished notes we create mementoes that you will want to wear over and over Once you've uploaded your image and chosen your colour and size, that's when the magic really begins. Your memories deserve to be celebrated, and we understand that each moment is unique and personal. Whether it's a wedding, graduation, family gathering, or a once-in-a-lifetime trip, our artists ensure that every stitch tells your story authentically.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

248 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

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4.5

All reviews

(248)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic, unique gift!

Delighted with the top I bought for my husband, and he absolutely loves it! Great service from Scott, sending the proof over for approval. Quick delivery and great quality. He’s had lots of comments on it. With Christmas ahead, I’ll be ordering again!

September 29, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful team

The team couldn’t have been more helpful. Scott was happy to send multiple pictures and put time into making the amendments I requested. This time and effort was massively appreciated and has given the perfect jumper. Thank you

September 8, 2024
Unprompted review
Rated 5 out of 5 stars

Impressive product design

I love my hoody with the embroidery of my two cats. I highly recommend you paying extra for adjustment because Scott is great in responding promptly to a full list of details I suggested to add after the first design (the first is already great by the way), especially if your pets have multiple colour marks which make them unique. It would be better if the size of the actual design can be a little bigger though. Perhaps an option to select product with designs in different sizes on the site would be great? Other than that, it is the perfect gift for yourself and others!!!

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality!

Have followed WearYourMoment for a while now and always thought what a cool idea!!
It wasn’t until all the hype around Oasis when their tour tickets were released that I saw their Oasis T shirt and just knew I had to get it for my husband!
The ordering process was so easy and quick, and so was the delivery!! The shirt and embroidery is fantastic quality and I will definitely be ordering from them again!!

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

So impressed!

So impressed! I saw WeAreYourMoment on an Instagram ad a while back, and bookmarked it for a future birthday present for my fiancé. Placing the order was super easy. They have so many clothing colours to choose from! I submitted my photo and within a week or so, they WhatsApp’d a proof for me to check. Needless to say, it was perfect.

When I received the jumper, I was so impressed with the stitching. Put a huge smile on my face seeing a photo reproduced that way. The fiancé loved it!

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible gifts!

The best experience with Wearyourmoment. Scott was amazing and helped answer my queries when I asked him if he thought the colour of the sweatshirt was correct. He went above and beyond to ensure thread, colour, size was correct.
I went back and forth so many times (because I changed my mind on certain things) but Scott was so kind and accommodating.
Delivery was really quick and I am so pleased with the final product.
Definitely will be ordering again at Xmas. If you are thinking of ordering definitely do, you won’t regret it.

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Faultless!!!

Absolutely love my T-shirt!! Such a special gift! I already have a waiting list of friends and family wanting their special ones !!!
Thank you for a perfect service x

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Really happy with the product and…

Really happy with the product and service. Was able to gift an really unique item that my partner was delighted with. Jumper quality excellent and embroidery looked great.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend using!

2nd time ordering from wear your moments and I must say I am amazed at how incredible the purchases turned out. I plan on doing more purchases with them as I am highly satisfied with the quality and designs they creative to capture the moment on something I can now use to remember the time forever.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Hidden gem!!

Love this company and their products!!
Communication is great, they are super helpful and responsive. I enquired about sizes and also wasn't sure on which design I preferred. Scott responded quickly and gave his recommendation on what colors and type of embroidery will look good.
Delivery was super quick and I was so impressed by the result. It was a present for my husband's birthday and he got quite emotional when he saw a t-shirt!
This is the best present ever. Now I will be ordering more for my friends' wedding. I am very excited!

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing unique personalised gift!

I designed a jumper for my husband for our wedding anniversary, it was an image I designed rather a photo but came out so well and he absolutely loved it! I used the preview option to make sure it was perfect and really appreciated the personal message I got to confirm I was happy with it

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Will be ordering again!

My husband is a die-hard Arsenal fan, and I wanted to get him a special t-shirt with a design of Thierry Henry in the corner. I was a little wary before placing my order, and selected the ‘preview’ option to check whether the final design would look a bit naff. I needn’t have worried. The end result was amazing and spot on - I’m so impressed and my husband absolutely loves it. Not only was the embroidery fantastic, but the t-shirt quality itself was very high.
I also found the customer service excellent throughout. Will be ordering from this company again.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Love this company

Love this company! I ordered a tshirt for my husband for our 10 year wedding anniversary and it's amazing! Quality material and the picture I sent of me and my husband on our wedding day has been added to the tshirt beautifully. Would 100% recommend.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality product

Great quality and soft jumper, the embroidery was excellent, and delivery as promised. It was a gift for someone who absolutely loved it.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Third time buying and wowed still!

This is third time from buying from Wearyourmoment and I am super impressed every time.
The embroidery looks exactly like the photo and even includes the minutiae of my husbands tattoo!

July 10, 2024
Unprompted review

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