Weight Watchers Reviews 160

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, caring, and informative approach, highlighting how coaches create a comfortable and engaging environment. Many users find the program effective and appreciate the sense of community and family among members, which contributes to their success and motivation. The app is frequently mentioned as a valuable tool, offering features like food tracking, recipes, and activity ideas, making the user experience positive and easy to navigate. However, some people mentioned issues with the app's design, finding it too complex with excessive swiping, especially for older users, and noted that constant changes can be confusing. A few customers also experienced difficulties with the app's functionality, such as delayed point value displays and sign-in problems, which impacted their satisfaction.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting the supportive and caring nature of coaches and... See more

User experience

Clients share positive opinions on user experience, particularly praising the app's features like nutrient... See more

Application

Reviewers express satisfaction with the app, highlighting its utility for daily tracking of food, weight, and... See more

Product

Users describe positive interactions with the product. Many reviewers love the WW program, calling it the... See more

Service

Reviewers highlight positive aspects of service, particularly praising the in-person workshops and coaching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With the guidance and support of staff and fellow members I've managed to lose a considerable amount of weight, without drugs or exercise and 4 clothing sizes. Unfortunately, I'm not following the pla... See more

Rated 5 out of 5 stars

Weight Watchers transformed my mindset, health and overall quality of life! I use the app daily to track my foods, weigh in, and attend online meetings. All the tools and coaches are scientifically... See more

Rated 5 out of 5 stars

This WW app has so much more to offer than just keeping track of food/points. The coaches on virtual workshops are wonderful and caring with so many different types of workshops to choose from. This p... See more

Rated 5 out of 5 stars

Liz is a great coach, or guide or whatever our leaders are called these days! Always very positive and upbeat, creates a very comfortable environment for members and easily keeps the conversation goin... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

160 reviews

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Rated 5 out of 5 stars

The increased knowledge provided…

The increased knowledge provided regarding nutrition is extremely important especially to seniors. It’s a positive experience being with a group with similar challenges. Every week there us information from our coach or members that inspire me to continue my WW
Program.

May 8, 2026
Rated 5 out of 5 stars

I have been going to Weight Watchers…

I have been going to Weight Watchers for many years and have had many consultants but I have learned the most from Susan Mariano and our group on Friday mornings at our meetings in London Ontario.
Because of her, I know more about the protein, fibre, etc that my body needs. The group we have is amazing and I will soon be at my goal.

May 8, 2026
Rated 5 out of 5 stars

What an eye opener….

I was never interested keeping track of my food intake. What an eye opener I’m seeing when I count my points and realize how much food I am consuming in a day. Eliminating happy hour and sugary sweets out of my day has benefited me this week. Don’t feel as bloated and feel more alert. I trying my best to keep going. I’m usually one to fall off the wagon within the first 2 weeks

May 7, 2026
Rated 4 out of 5 stars

You need to have more staff for…

You need to have more staff for weighing in people in your in person meetings
We have a good number of people in Our Sherwood Park , Alberta. Meetings need more than one person weighing in . Often don’t bother because line too long and will miss some of meeting .

May 1, 2026
Rated 3 out of 5 stars

The overall plan is good

The overall plan is good. Healthy living, Healthy eating. Recent changes make it impossible for me to go to meetings and weigh in, so now I pay again, even as Lifetime member. Not a good move. Thankfully, I still have online meetings with some great coaches and there are way more supports online, from workouts to food guides to a 'social' community.

May 8, 2026
Rated 5 out of 5 stars

Great program to keep me on track

Great program to keep me on track and committed to a healthy lifestyle.
The app on a easy to use, once I came familiar with it
I enjoy attending in person meetings
And have tried some of the recipes that are easy to follow and yummy

May 8, 2026
Rated 3 out of 5 stars

Keep it simple

I am 77, been doing WW on and off since my 20's. I made goal in 1978 and have kept it off.
There have been many changes, unfortunately not all, for the better. Closing meetings was a big mistake.
My mother who was a WW her entire life would turn over in her grave if she knew WW offered drugs. I can’t say I'm a fan of all the changes. You need to listen to us.

May 8, 2026
Rated 3 out of 5 stars

The coaches are the reason we keep…

The coaches are the reason we keep coming back. They are knowledgeable. They inspire and support, going beyond the meetings to elevate the group. Our coach has led us through Sun runs and fun runs, waiting at the finish line to cheer every last person to victory. Reaching our fitness and wellness goals are as important as the meetings and program.

The company is not supportive or reasonable. The workshops have become so limited that few can attend. Prices have continued to rise while services have remained close to Covid levels. Our workshop was combined and condensed with another so that we can be up to 80 people in one room. The changes and updates to the app seem to be the priority, rather than addressing the basic requests of members.

May 8, 2026
Rated 4 out of 5 stars

It’s what you do next….

I have never forgotten what the coach said at a workshop: “It’s not what you did, it’s what you do next that counts”. Such positive, very helpful advice when I’m feeling liked I’ve failed.

March 6, 2026

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