Weight Watchers Reviews 160

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, caring, and informative approach, highlighting how coaches create a comfortable and engaging environment. Many users find the program effective and appreciate the sense of community and family among members, which contributes to their success and motivation. The app is frequently mentioned as a valuable tool, offering features like food tracking, recipes, and activity ideas, making the user experience positive and easy to navigate. However, some people mentioned issues with the app's design, finding it too complex with excessive swiping, especially for older users, and noted that constant changes can be confusing. A few customers also experienced difficulties with the app's functionality, such as delayed point value displays and sign-in problems, which impacted their satisfaction.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting the supportive and caring nature of coaches and... See more

User experience

Clients share positive opinions on user experience, particularly praising the app's features like nutrient... See more

Application

Reviewers express satisfaction with the app, highlighting its utility for daily tracking of food, weight, and... See more

Product

Users describe positive interactions with the product. Many reviewers love the WW program, calling it the... See more

Service

Reviewers highlight positive aspects of service, particularly praising the in-person workshops and coaching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With the guidance and support of staff and fellow members I've managed to lose a considerable amount of weight, without drugs or exercise and 4 clothing sizes. Unfortunately, I'm not following the pla... See more

Rated 5 out of 5 stars

Weight Watchers transformed my mindset, health and overall quality of life! I use the app daily to track my foods, weigh in, and attend online meetings. All the tools and coaches are scientifically... See more

Rated 5 out of 5 stars

This WW app has so much more to offer than just keeping track of food/points. The coaches on virtual workshops are wonderful and caring with so many different types of workshops to choose from. This p... See more

Rated 5 out of 5 stars

Liz is a great coach, or guide or whatever our leaders are called these days! Always very positive and upbeat, creates a very comfortable environment for members and easily keeps the conversation goin... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

160 reviews

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Rated 5 out of 5 stars

Love the flexibility of the program

Love the flexibility of the program, tracking is super easy. Questions or problems answered or solved with just a phone call and best of all it’s a live person. Not being a teck person, means I usually require help and it’s easily available and they walk you through it step by step. Virtual meetings and in person meeting makes it easier to attend when your schedule changes.

May 8, 2026
Rated 3 out of 5 stars

Disappointed 😞

The rollout for the new program has been terrible 5 months later still experiencing issues. I feel the cut backs of in studio meetings and not at all in areas very poor support for members. On the positive side, the addition of the new macros are amazing 👏

January 1, 2026
Rated 5 out of 5 stars

Super Saturday Morning Group

Coach Jody is the best one that I have had in all the years off and on coming to Weight Watchers. She's friendly and very supportive & talks to everyone in the meeting as well as her to helpers Nicole & Jessica. I couldn't ask for more supportive teams & all the people that attend are great as well.

May 8, 2026
Rated 5 out of 5 stars

WW works

App is great, Liz and Barb are amazing coaches in Burlington, group setting are supportive , welcoming , helpful and informative!

May 8, 2026
Rated 3 out of 5 stars

I love many of the coaches

I love many of the coaches ; Lauren, Michael, Alyse are my favorites. Hannah, Sherry and Olivia are wonderful additions as well. Unfortunately, I have to click off too often due to waaaay too much time being taken up by members with incredibly, long, whiny and repetitive stories. I prefer the workshops that focus on recipes , demos and walk and talk where members are focused on a topic that does not revolve around them and their psychological issues.

May 8, 2026
Rated 5 out of 5 stars

I'm very happy to be a member of ww

I'm very happy to be a member of ww. I started at a very high weight,it was the highest I've ever been. I've been a weight watchers member many times, since I've been in my early teens,when I joined 7-8 years ago I was ready, but I never thought I'd ever lose 100 lbs in my life, but I did I want to lose 50 more lbs,but I can't do that without ww and,the in studio meeting.The coach and the members is my second family and I will always be a member never giving up or quitting as long as I'm alive.

May 8, 2026
Rated 5 out of 5 stars

Having great coaches

Having great coaches, virtually and in person (soon where I live)! Even through my struggles in the last couple years, I stuck too it. Now getting back to my old mindset and losing again. The app is also a great tool!

May 2, 2026
Rated 3 out of 5 stars

Not pleased with the app

Not pleased with the app. Too challenging to adjust entries. Too difficult to add similar food from day before for a “different “ meal ie wanted to enter meal from prior day’s dinner to lunch the next day. Doesn’t give me the option. Not intuitive - I want to “create a meal” from the entry from a different day and I cannot figure out how to do this.

May 8, 2026
Rated 3 out of 5 stars

Weight ins for lifetime members

I don't like as a lifetime member having to get weighed every month. I am 77 and it is hard to go to the closest workshop. It is quite far from my home and between the price of gas and the distance it is very hard for me. It used to be you didn't have to get weighed monthly. This is one of the reasons that WW is losing people. There should be closer workshops but all the ones that were near me no longer exist.

May 8, 2026

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